towing Ram 2500 2014 Owner's Guide

6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear, but will shift down into second and
first gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever/switch one time in the (-) direction, the
display will show 4 (ERS 4 is direct gear). Another tap
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•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pressed each time the engine is started.
TOW/HAUL Switch
416 STARTING AND OPERATING

•Release the shift lever and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the shift lever
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
422 STARTING AND OPERATING

DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation” in this section) to select a lower
gear range. Under these conditions, using a lower gear
range will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
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•The engine coolant has reached an adequate tempera-
ture.
• Vehicle speed is sufficiently high.
• The TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pressed each time the engine is started.
TOW/HAUL Switch
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For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Rear-Wheel Drive High Range — This range is for
normal street and highway driving on dry hard surfaced
roads.
4H
Four-Wheel Drive High Range — This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional
traction for loose, slippery road surfaces only.
Neutral (N)
Neutral — This range disengages the front and rear drive-
shafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting and Operating” for further information.
4L
Four-Wheel Drive Low Range — This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional
traction and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph (40 km/h).
CAUTION!
Do not use 4L (Low) range when operating the
vehicle on dry pavement. Driveline hardware dam-
age can result.
Shifting Procedure — Manually Shifted Transfer
Case
2H To 4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in motion,
shifts can be made up to 55 mph (88 km/h). With the
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and 4WD LOW positions are designed for loose, slippery
road surfaces only. Driving in the 4WD LOCK and 4WD
LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline compo-
nents.
NOTE:The transfer case NEUTRAL position is selected
by pressing the button located on the lower left hand
corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator
lights will do the following: If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will con- tinue to flash.
3. The transfer case will notshift.
434 STARTING AND OPERATING

NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
Shifting Procedure
NOTE:
•
If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met. To retry a
shift: return the control knob back to the original posi-
tion, make certain all shift requirements have been met,
wait five seconds and try the shift again.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD LOCK
Rotate the 4WD control switch to the desired position.
Shifts between 2WD and 4WD LOCK can be done with
the vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disengage faster if
you momentarily release the accelerator pedal after turn-
ing the control switch. If the vehicle is stopped, the
ignition switch must be in the ON position with the
engine either running or off. This shift cannot be com-
pleted if the ignition switch is in the ACC position.
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•Four-wheel drive low range (4WD LOW)
• Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode
can be used. In this mode, the front axle is engaged, but
the vehicle’s power is sent to the rear wheels. Four-wheel
drive will be automatically engaged when the vehicle
senses a loss of traction. Because the front axle is en-
gaged, this mode will result in lower fuel economy than
the 2WD mode.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to
maximize torque to the front driveshaft, forcing the front and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
NOTE:
The transfer case NEUTRAL position is selected
by depressing the button located on the lower left hand
corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD,
4LOW, and 4WD AUTO) are located in the instrument
440 STARTING AND OPERATING

For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range - This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto Range - This range sends power
to the rear wheels. The four–wheel drive system will be
automatically engaged when the vehicle senses a loss of
traction. Additional traction for varying road conditions.
4WD LOCK
Four-Wheel Drive Lock Range - This range maximizes
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft , forcing the front and rear wheels to rotate at
the same speed. This range provides additional traction
and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
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