service Ram 2500 2014 Workshop Manual

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear, but will shift down into second and
first gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE position,
the transmission will operate automatically, shifting be-
tween all available gears. Tapping the ERS (-) switch will activate ERS mode, display the current gear in the instru-
ment cluster, and maintain that gear as the top available
gear. Once in ERS mode, tapping ERS (-) or (+) will change
the top available gear.
Column Shift Lever
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NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll, which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning, as this can cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or 4WD
LOCK positions at a given road speed. Take care not to
overspeed the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference in tire size can cause damage to the
drivetrain.
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cluster and indicate the current and desired transfer case
selection. When you select a different transfer case posi-
tion, the indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will con- tinue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
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after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD AUTO or 4WD LOCK positions at a given road speed.
Take care not to overspeed the engine and do not exceed
25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
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NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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including towing a trailer. The trailer button will blink
continuously until trailer height has been achieved.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
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WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is greatly reduced. Do not
attempt to drive the vehicle over 18 mph (29 km/h).
Driving faster than 18 mph (29 km/h) may cause loss
of control of the vehicle, which could result in
serious injury or death. Contact your local service
center for assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore
those wilderness trails where few travel, providing a
source of exciting and satisfying recreation. Before you
venture out, you should contact your local governmentalagency to determine the designated off-road vehicle
(ORV) trails or recreation areas. You should always tread
lightly and only use established roads, trails or ORV
recreational areas. The National Forest Service, Bureau of
Land Management or local Department of Natural Re-
sources are a wealth of information and usually have
maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components
of the truck including the fuel tank, transfer case and
steering damper. In addition, this vehicle is equipped
with boxed cross members and fore/aft rails. This addi-
tional protection allows the vehicle to be utilized in
severe off-road situations that would be considered im-
passable by a normal truck.
Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you
can drive your vehicle with one wheel on a 20-degree
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WARNING!
Winch cables are under high tension when in use and
can become a projectile if they fail. Never stand over
or straddle the winch cable. Never jerk or overload
the winch cable. Never stand in front of the vehicle
while winching. Failure to follow these instructions
can result in serious or fatal injury.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you
can get any problems taken care of right away and have
your vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage. •
Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
• After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
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always a good idea to check for damage. That way you
can get any problems taken care of right away and have
your vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts. •
After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a
wheel imbalance and freeing the wheels of it will
correct the situation.
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If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
EVIC screen, they indicate that extreme steering maneuvers
may have occurred which caused an over temperature
condition in the power steering system. Once driving
conditions are safe, pull over and let the vehicle idle for a
few moments until the icon and message turn off. Refer to
“Electronic Vehicle Information (EVIC)” in “Understanding
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is displayed
the EVIC screen, they indicate the vehicle needs to be
taken to the dealer for service. Refer to “Electronic
Vehicle Information (EVIC)” in “Understanding Your
Instrument Panel” for further information.NOTE:
•
Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low speeds and
during parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
POWER STEERING — 2500/3500 MODELS
The standard power steering system will give you good
vehicle response and increased ease of maneuverability
in tight spaces. The system will provide mechanical
steering capability if power assist is lost.
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