service Ram 2500 2016 Diesel Supplement

Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel emissions
standards, resulting in one of the lowest emitting diesel
engines ever produced. To achieve these emissions stan-
dards, your vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are seamlessly
integrated into your vehicle and managed by the Pow-
ertrain Control Module (PCM). The PCM manages en-
gine combustion to allow the exhaust system’s catalyst to
trap and burn Particulate Matter (PM) pollutants, with no
input or interaction on your part.
WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
(Continued)
WARNING!(Continued)
where your exhaust system can contact anything that
can burn.
Your vehicle has the ability to alert you to additional
maintenance required on your vehicle or engine. Refer to
the following messages that may be displayed on your
DID:
• Perform Service — Your vehicle will require emissions
maintenance at a set interval. To help remind you
when this maintenance is due, the Cluster will display
“Perform Service”. When the “Perform Service” mes-
sage is displayed on the DID it is necessary to have the
emissions maintenance performed. Emissions mainte-
nance may include replacing the Closed Crankcase
Ventilation (CCV) filter element. The procedure for
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clearing and resetting thePerform Serviceindicator
message is located in the appropriate Service Informa-
tion.
• Exhaust System — Regeneration Required Now —
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedy will be displayed in the Cluster if
the exhaust particulate filter reaches 80% of its maxi-
mum storage capacity. Under conditions of exclusive
short duration and low speed driving cycles, your
Cummins diesel engine and exhaust after-treatment
system may never reach the conditions required to
remove the trapped PM. If this occurs, the “Exhaust
Filter XX% Full Safely Drive at Highway Speeds to
Remedy” message will be displayed in the DID. If this
message is displayed, you will hear one chime to assist
in alerting you of this condition
• By simply driving your vehicle at highway speeds for
as little as 45 minutes, you can remedy the condition in the particulate filter system and allow your Cummins
diesel engine and exhaust after-treatment system to
remove the trapped PM and restore the system to
normal operating condition.
• Exhaust System — Regeneration In Process Exhaust
Filter XX% Full — Indicates that the Diesel Particulate
Filter (DPF) is self-cleaning. Maintain your current
driving condition until regeneration is completed.
• Exhaust System — Regeneration Completed — This
message indicates that the Diesel Particulate Filter
(DPF) self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in alerting
you of this condition.
• Exhaust Service Required — See Dealer Now — This
messages indicates regeneration has been disabled due
to a system malfunction. At this point the engine
Powertrain Control Module (PCM) will register a fault
code, the instrument panel will display a MIL light.
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UNDERSTANDING YOUR INSTRUMENT PANEL 247

CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
• Exhaust Filter Full — Power Reduced See Dealer —
This message indicates the PCM has derated the
engine to limit the likelihood of permanent damage to
the after-treatment system. If this condition is not
corrected and a dealer service is not performed, exten-
sive exhaust after-treatment damage can occur. To
correct this condition it will be necessary to have your
vehicle serviced by your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages
when the DEF level reaches a driving range of approxi-
mately 500 miles (800 km). If the following warning
message sequence is ignored, your vehicle may not
restart unless DEF is added with in the displayed mileage
shown in the Cluster message.
• Engine Will Not Restart in XXXX mi DEF Low Refill
Soon — This message will display when DEF driving
range is less than 500 miles, DEF fluid top off is
required with in the displayed mileage. The message
will be displayed in the cluster during vehicle start up
with the current allowed mileage and accompanied by
a single chime. The remaining mileage can be pulled
up anytime by way of the “Messages” list within the
DID
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•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
• If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time,
approximately one hour or greater
• If the system detects that the level of fuel in the tank
has increased.
• Add a minimum of 2 gallons (9.5 Liters) of DEF to the
tank in order to avoid vehicle operation at a maximum
speed of 5 MPH (8 km/H).
NOTE: A minimum of 2 gallons (9.5 Liters) may be
required to restore normal vehicle operation. Although
the vehicle will start normally and can be placed in gear
after this message has been initially displayed, extreme
caution should be utilized since the vehicle will only be
capable of maneuvering at a maximum speed of 5 MPH
(8 km/H).Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are four different messages which are displayed if
the vehicle detects that the DEF system has been filled
with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The
vehicle may be limited to a maximum speed of 5 MPH (8
km/H) if the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the following
warnings will display:
• Service DEF System See Dealer — This message will
display when the fault is initially detected, each time
the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced as soon as
possible.
250 UNDERSTANDING YOUR INSTRUMENT PANEL

•5 MPH Max Speed in 150 mi Service DEF System See
Dealer — This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reaches
zero, and will be accompanied by a periodic chime.
The message will continue to countdown until it
reaches zero unless the vehicle is serviced. We recom-
mend you drive to your nearest authorized dealer and
have your vehicle serviced immediately.
NOTE: Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km). •
5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer — This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
• The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
• If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time,
approximately one hour or greater.
• If the system detects that the level of fuel in the tank
has increased.
• 5 MPH Max Speed Service DEF System See Dealer —
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
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UNDERSTANDING YOUR INSTRUMENT PANEL 251

only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system
issue detected is not serviced during the allowed
period. Your engine will not restart unless your vehicle
is serviced by your authorized dealer. This message
will be displayed when under 1 mile until engine will
not start and each time the vehicle is started, and will
be continuously displayed. The message will be ac-
companied by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined. We highly
recommend you drive to your nearest authorized
dealer if the message appears while engine is running.
NOTE: When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the DID displays the message “Active
Airbox Service Required See Dealer”, vehicle perfor-
mance may be reduced until service is performed by an
authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE: Use the steering wheel EVIC controls for the
following procedure(s)
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Do Not Operate The Engine With Low Oil
Pressure
When the engine is at normal operating temperature, the
minimum oil pressures required are:
Idle 700 to 800 RPM 10 psi (69 kPa)
Full speed and load 30 psi (207 kPa)
CAUTION!
If oil pressure falls to less than normal readings, shut
the engine off immediately. Failure to do so could
result in immediate and severe engine damage.
Do Not Operate The Engine With Failed Parts
All engine failures give some warning before the parts
fail. Be on the alert for changes in performance, sounds,
and visual evidence that the engine requires service.
Some important clues are:•
Engine misfiring or vibrating severely.
• Sudden loss of power.
• Unusual engine noises.
• Fuel, oil or coolant leaks.
• Sudden change, outside the normal operating range, in
the engine operating temperature.
• Excessive smoke.
• Oil pressure drop.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms engine coolant and
permits quicker starts in cold weather. Connect the heater
cord to a ground-fault interrupter protected 110–115 Volt
AC electrical outlet with a grounded, three-wire exten-
sion cord.
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cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C),
and during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle to
accelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear
is selected. If an AS69RC-equipped truck enters LimpHome Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed where third
gear can be engaged. PARK, REVERSE, and NEUTRAL
will continue to operate. The Malfunction Indicator Light
(MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
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STARTING AND OPERATING 293

5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
294 STARTING AND OPERATING

WARNING!
In case of engine runaway due to flammable fumes
from fuel spills or turbocharger oil leaks being
sucked into the engine, do the following to help
avoid personal injury and/or vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO2 or dry chemical type fire extinguisher,
direct the spray from the fire extinguisher into the
grille on the passenger side so that the spray enters
the engine air intake.
The inlet for the engine air intake is located behind
the passenger side headlamp and receives air
through the grille.
FUEL REQUIREMENTS
Use good quality diesel fuel from a reputable supplier in
your vehicle. Federal law requires that you must fuel this
vehicle with Ultra Low Sulfur Highway Diesel fuel (15
ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control system.
For most year-round service, No. 2 diesel fuel meeting
ASTM (formerly known as the American Society for
Testing and Materials) specification D-975 Grade S15 will
provide good performance. If the vehicle is exposed to
extreme cold (below 20°F or -7°C), or is required to
operate at colder-than-normal conditions for prolonged
periods, use climatized No. 2 diesel fuel or dilute the No.
2 diesel fuel with 50% No. 1 diesel fuel. This will provide
better protection from fuel gelling or wax-plugging of the
fuel filters.
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