4 wheel Ram 2500 2016 Owner's Manual

mechanism slip, or click three or four times. It cannot
be overtightened. Push against the tire several times to
ensure it is firmly in place.NOTE:
The winch mechanism is designed for use with
the jack extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.
Reinstalling The Jack And Tools (2500 And 3500
Series)
1. Tighten the jack all the way down by turning the jack turn-screw counterclockwise until the jack is snug.
2. Position the jack and tools into bracket assembly. Make sure the lug wrench is under the jack near the
jack turn-screw. Snap tools into bracket assembly clips.
Install the jack into bracket assembly and turn the
jack-turn-screw clockwise until jack is snug into
bracket assembly.
Rotating The Wheel Wrench Handle
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4. Turn the wing bolt clockwise to secure to the floor pan.Reinstall the plastic cover.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert
the blade end into the pull off notch and carefully pull the
hub cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the
rear hub caps. Position the hook and pull straight out on
the ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap, use the
Wing Bolt/Jack And Tools (2500/3500 Series)
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WHAT TO DO IN EMERGENCIES 769

flat blade on the end of the lug wrench to pull the caps
off. The wheel skin can now be removed.
CAUTION!
•Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the
jack handle driver is located squarely in the cap
notch before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches
on each cap). Insert the flat tip completely and using a
back and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off. Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug
nut bolt circle and strike the high side down with a
rubber mallet. Be sure that the hub caps and wheel skins
are firmly seated around the wheel.
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
770 WHAT TO DO IN EMERGENCIES

4. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
NOTE: For trucks equipped with 8-speed automatic
transmission: Shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in NEUTRAL
for more than two seconds, you must push the brake
pedal to engage DRIVE or REVERSE.
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WHAT TO DO IN EMERGENCIES 775

CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of clutch or transmission failure during
prolonged efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, push the ESC
Off switch again to restore ESC Onmode.
CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE/2nd gear and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
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776 WHAT TO DO IN EMERGENCIES

WARNING!(Continued)
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
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WHAT TO DO IN EMERGENCIES 777

GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the gear se-
lector:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Push and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool, into the access port(ringed circle) on the bottom of the steering column
and push and hold the override release lever up. 6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Gear Selector Override Access Port
778 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance
(6–speed transmission)
• 30 miles (48 km) maxdistance
(8–speed transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
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WHAT TO DO IN EMERGENCIES 783

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear
Selector Override” in this section for instructions on
shifting the automatic transmission out of PARK for
towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheels OFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
784 WHAT TO DO IN EMERGENCIES

and the rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the front wheels
in the straight position) with the rear wheels raised and
the front wheels on the ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not cov-
ered under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the forward direction, with
ALLwheels on the ground), IF
the transfer case is in NEUTRAL (N) and the transmis-
sion is in PARK(for automatic transmissions) or in gear
(NOT in NEUTRAL, for manual transmissions). Refer to
“Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.6
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