torque Ram 2500 2017 Diesel Supplement

A MESSAGE FROM FCA US LLC
FCA US LLC welcomes you as a turbocharged diesel-
powered truck owner. Your diesel truck will sound, feel,
drive, and operate differently from a gasoline-powered
truck. It is important that you read and understand this
manual.
Almost 100% of the heavy trucks in the United States and
Canada are diesel-powered because of the fuel economy,
rugged durability, and high torque which permits pulling
heavy loads.
You may find that some of the starting, operating, and
maintenance procedures are different. However, they are
simple to follow and careful adherence to them will ensure
that you take full advantage of the features of this engine.
NOTE:
•Some aftermarket products may cause severe engine/
transmission and/or exhaust system damage. Your ve-
hicle’s Powertrain Control Systems can detect and store
information about vehicle modifications that increase
horsepower and torque output such as whether or not
performance-enhancing powertrain components, com-
monly referred to as downloaders, power boxes, or
performance chips have been used. •
Any chassis/suspension or tire size modifications to the
vehicle will effect the performance of the Adaptive
Cruise Control and Forward Collision Warning System.
This information cannot be erased and will stay in the
system’s memory even if the modification is removed. This
information can be retrieved by FCA US LLC, and service
and repair facilities, when servicing your vehicle. This
information may be used to determine if repair will be
covered by New Vehicle Limited Warranty.
There is a probability that the use of a “performance chip”
will prohibit the engine from starting. In this instance, the
vehicle will need to be serviced by a authorized dealer in
order to return the vehicle to its factory settings.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
8 INTRODUCTION

The DEF injection system and SCR catalyst enable the
achievement of diesel emissions requirements; while main-
taining outstanding fuel economy, drivability, torque and
power ratings.
Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for system messages and warn-
ings.
NOTE:
•Your vehicle is equipped with a DEF injection system.
You may occasionally hear an audible clicking noise
from under the vehicle at a stop. This is normal opera-
tion.
• The DEF pump will run for a period of time after engine
shutdown to purge the DEF system. This is normal
operation and may be audible from the rear of the
vehicle.
ADDING FUEL — 1500 DIESEL MODELS
1. Open the fuel filler door. NOTE:
There is no fuel filler cap. A flapper door inside the
filler pipe seals the system.
2. Insert the fuel nozzle fully into the filler pipe – the nozzle opens and holds the flapper door while refuel-
ing.
Diesel Fuel And Diesel Exhaust Fluid Fill Location
1 — Diesel Exhaust Fluid Fill Location
2 — Diesel Fuel Fill Location
4
STARTING AND OPERATING 45

A MESSAGE FROM FCA US LLC
FCA US LLC and Cummins welcome you as a Cummins
turbocharged diesel-powered truck owner. Your diesel
truck will sound, feel, drive, and operate differently from a
gasoline-powered truck. It is important that you read and
understand this manual.
Almost 100% of the heavy duty trucks in the United States
and Canada are diesel-powered because of the fuel
economy, rugged durability, and high torque which per-
mits pulling heavy loads. Cummins engines power well
over half of these trucks. Now this same technology and
proven performance is yours in your truck equipped with
the Cummins turbocharged diesel engine.
You may find that some of the starting, operating, and
maintenance procedures are different. However, they are
simple to follow and careful adherence to them will ensure
that you take full advantage of the features of this engine.NOTE:
Some aftermarket products may cause severe
engine/transmission and/or exhaust system damage. Your
vehicle’s Powertrain Control Systems can detect and store
information about vehicle modifications that increase
horsepower and torque output such as whether or not
performance-enhancing powertrain components, com-
monly referred to as downloaders, power boxes, or perfor-
mance chips have been used.
This information cannot be erased and will stay in the
system’s memory even if the modification is removed. This
information can be retrieved by FCA US LLC, and service
and repair facilities, when servicing your vehicle. This
information may be used to determine if repair will be
covered by the New Vehicle Limited Warranty.
There is a probability that the use of a “performance chip”
will prohibit the engine from starting. In this instance, the
vehicle will need to be serviced by a authorized dealer in
order to return the vehicle to its factory settings.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
90 INTRODUCTION

WARNING!
Remember to disconnect the cord before driving.
Damage to the 110–115 Volt electrical cord could cause
electrocution.
NOTE: The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
Block Heater Usage
For ambient temperatures below 0°F (-18°C), engine block
heater usage is recommended.
For ambient temperatures below –20°F (-29°C), engine
block heater usage is required.
DIESEL EXHAUST BRAKE (ENGINE BRAKING)
The purpose of the exhaust brake (engine braking) feature
is to supply negative (braking) torque from the engine.
Typically, the engine braking is used for, but not limited to,
vehicle towing applications where vehicle braking can be
achieved by the internal engine power, thereby sparing the
mechanical brakes of the vehicle.
Benefits of the exhaust brake are:
• Vehicle driving control. •
Reduced brake fade.
• Longer brake life.
• Faster cab warm-up.
The exhaust brake feature will only function when the
driver toggles it on by pushing the exhaust brake button
until the Exhaust Brake Indicator is illuminated. Normal
(Full Strength) exhaust brake mode is indicated by a yellow
Exhaust Brake Indicator.
Once the Exhaust Brake Indicator” is illuminated and the
vehicle is moving faster than 5 mph (8 km/h); the exhaust
brake will automatically operate when the driver removes
Exhaust Brake Switch
138 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
5
STARTING AND OPERATING 145

NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). On Pickup models with 68RFE transmission, top
overdrive gear is also inhibited until the transmission fluid
is warm, and during extremely cold temperatures (-16°F
[-27°C] or below), operation may briefly be limited to first
and direct gears only. On trucks with AS69RC transmis-
sion, fifth and sixth gears may be inhibited briefly on cold
starts below 41°F (5°C), and during very cold temperatures
(-4°F [-20°C] or below), operation may briefly be limited to
third gear only. During this condition, the ability of the vehicle to accelerate under heavily loaded conditions may
be reduced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear is
selected. If an AS69RC-equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
146 STARTING AND OPERATING

will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
TOW/HAUL Switch
5
STARTING AND OPERATING 149

NOTE:
•The torque converter clutch will not engage (and 68RFE-
equipped trucks will not shift to sixth gear), until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because the
engine speed is higher when the torque converter clutch
is not engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.MANUAL TRANSMISSION — IF EQUIPPED
WARNING!
You or others could be injured if you leave the vehicle
unattended without having the parking brake fully
applied. The parking brake should always be applied
when the driver is not in the vehicle, especially on an
incline.
CAUTION!
Never drive with your foot resting on the clutch pedal,
or attempt to hold the vehicle on a hill with the clutch
pedal partially engaged, as this will cause abnormal
wear on the clutch.
NOTE: During cold weather, you may experience in-
creased effort in shifting until the transmission fluid warms
up. This is normal.
150 STARTING AND OPERATING

You have the ability to configure the functionality of the
auxiliary switches via the instrument cluster display. All
switches can now be configured for setting the switch type
operation to latching or momentary, power source of either
battery or ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to ignition.
For further information on using the auxiliary switches,
please refer to the Ram Body Builders Guide by accessing
www.rambodybuilder.comand choosing the appropriate
links.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with PTO Prep and either the
AS69RC automatic six-speed or G-56 manual six-speed
transmissions, will allow for an aftermarket upfit with a
transmission driven PTO (power take off). The customer
will have the ability to operate the PTO in either a
“stationary” or “mobile” mode. The vehicles will be factory
set to the “stationary” mode. To select ’mobile mode’ You
will need to enter the commercial vehicle menu on the
instrument cluster display and select mobile PTO mode. Details of the PTO selection modes and further PTO
information is available at the Ram Truck Bodybuilders
web site.
rambodybuilder.com
AS69RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS69RC) operates at torque
converter turbine speed. The turbine speed will be less
than engine speed when the torque converter clutch is not
engaged and will be same as engine speed when the torque
converter clutch is engaged.
Stationary Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
•
Transmission in PARK position (vehicles equipped with
automatic transmission.)
• PTO switch has been activated.
• Parking brake applied (vehicles equipped with manual
transmission).
• Brake pedal must not be applied.
• Vehicle engine must be running.
• No vehicle, brake or clutch switch faults present.
154 STARTING AND OPERATING

•PTO must be correctly installed using the vehicle pro-
vided circuits.
The instrument cluster will display a PTO Onmessage for
five seconds if the above conditions are met. Otherwise, the
instrument cluster will display a message To Operate PTO
Shift To Park indicating what operator action should be
taken to engage the PTO mode.
The customer has the choice to operate the PTO by utilizing
the cruise control switches or by utilizing a remote control
(provided by the PTO supplier). To operate the feature
using the cruise control switches, the customer must first
activate the PTO switch which will turn on the PTO. In
order to increase or decrease the engine idle speed, to
optimize the PTO function, the “RESUME/ACCEL” and
“DECEL” cruise switches can be used respectively. To
disengage PTO operation and return to “standard vehicle
operation” simply toggle the PTO switch to the OFF
position.
The torque converter clutch (TCC) will automatically en-
gage at engine speeds above 1,200 RPM (engine speed) in
PTO stationary mode. Once engaged, the TCC will remain
applied and will not disengage until the engine speed falls
below 1,000 RPM. TCC engagement is desirable for certain
types of PTO applications (Automatic Transmission Only). To operate the PTO via a remote switch, the customer must
make sure the above conditions are met. It is vital for
proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly. This
is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the PTO
manufacturer to ensure that their electrical (switches and
remote) system is compatible with the vehicle’s electrical
architecture and software functionality.
NOTE:
Single set speed can be programmed via the PTO
menu on the instrument cluster display. Further details are
available at the Ram Truck Bodybuilders web site located
at
rambodybuilder.com
Mobile Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
• Mobile mode is activated via the menu on the instru-
ment cluster display.
• (ON/OFF) switch has been activated.
• Vehicles with automatic transmission must be in PARK
or DRIVE.
5
STARTING AND OPERATING 155