starting Ram 2500 2017 Owner's Manual

For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto High Range — This range sends
power to the front wheels. The four–wheel drive system
will be automatically engaged when the vehicle senses a
loss of traction. Additional traction for varying road con-
ditions.
4WD LOCK
Four-Wheel Drive Lock High Range — This range maxi-
mizes torque to the front driveshaft, forcing the front and
rear wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft, forcing the front and rear wheels to rotate at thesame speed. This range provides additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy benefits
as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle’s power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a
loss of traction. Because the front axle is engaged, this
mode will result in lower fuel economy than the 2WD
mode.
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When additional traction is required, the transfer case 4WD
LOCK and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished
pushing the desired position on the 4WD Control Switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD LOCK and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
LOCK and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.
NOTE:The transfer case NEUTRAL button is located in
the center of the 4WD Control Switch and is pushed by
using a ballpoint pen or similar object. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting And
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD, 4LOW,
and 4WD AUTO) are located in the instrument cluster and indicate the current and desired transfer case selection.
When you select a different transfer case position, the
indicator lights will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift.
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NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD LOCK positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.WARNING!
•
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
(Continued)
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STARTING AND OPERATING 435

WARNING!(Continued)
brake should always be applied when the driver is
not in the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD AUTO Or 4WD LOCK
Push the desired position on the 4WD Control Switch to
shift the transfer case. Shifts between 2WD and 4WD
AUTO and 4WD LOCK can be done with the vehicle
stopped or in motion. With the vehicle in motion, the
transfer case will engage/disengage faster if you momen-
tarily release the accelerator pedal after selecting the de-
sired position on the control switch. If the vehicle is
stopped, the ignition switch must be in the ON position
with the engine either running or OFF. This shift cannot be
completed if the ignition switch is in the ACC position.
NOTE: The four-wheel drive system will not allow shifts
between 2WD and 4WD AUTO/4WD LOCK if the front
and/or rear wheels are spinning (no traction). In this
situation, the selected position indicator light will flash and
the original position indicator light will remain ON. At this
time, reduce speed and stop spinning the wheels to com-
plete the shift.
436 STARTING AND OPERATING

2WD Or 4WD AUTO Or 4WD LOCK To 4WD LOW
NOTE:When shifting into or out of 4WD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the transfer case control switch.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear. Alternate Procedure
1. Bring the vehicle to complete stop.
2. With the ignition switch in the ON position and the
engine running, shift the transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
NOTE:
• If Steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift attempt
is in process, the desired position indicator light will
flash continuously while the original position indicator
light is ON, until all requirements have been met.
• The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the ON
position, then the shift will not take place and no
position indicator lights will be on or flashing.
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AIR SUSPENSION SYSTEM (1500 MODELS) —
IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a button.
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator (Customer selectable)
4 — Normal Ride Height Indicator (Customer selectable)
5 — Off-Road 1 Indicator (Customer selectable)
6 — Off-Road 2 Indicator (Customer selectable)
NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph (100 km/h)
and 66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h).
• Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road 1 (OR1) (Raises the vehicle approximately 1
in [26 mm]) – This position should be the primary
position for all off-road driving until Off Road 2 (OR2) is
needed. A smoother and more comfortable ride will
result. To enter OR1, push the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehicle
will be automatically lowered to NRH. Off-Road 1 may
not be available due to vehicle payload, an instrument
cluster message will be displayed when this occurs.
Refer to “Instrument Cluster Display” in “Understand-
ing Your Instrument Panel” for further information.
Air Suspension Switch
438 STARTING AND OPERATING

•Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm]) –
This position is intended for off-roading
use only where maximum ground clearance is required.
To enter OR2, push the “Up” button twice from the NRH
position or once from the OR1 position while vehicle
speed is below 20 mph (32 km/h). While in OR2, if the
vehicle speed exceeds 25 mph (40 km/h) the vehicle
height will be automatically lowered to OR1. Off-Road 2
may not be available due to vehicle payload, an instru-
ment cluster message will be displayed when this occurs.
Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
CAUTION!
If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
• Aero Mode (Lowers the vehicle approximately .6 in
[15 mm]) –
This position provides improved aerodynam-
ics by lowering the vehicle. The vehicle will automatically
enter Aero Mode when the vehicle speed remains between
62 mph (100 km/h) and 66 mph (106 km/h) for greater
than 20 seconds or if the vehicle speed exceeds 66 mph (106 km/h). The vehicle will return to NRH from Aero
Mode if the vehicle speed remains between 30 mph
(48 km/h) and 35 mph (56 km/h) for greater than 20 sec-
onds or if the vehicle speed falls below 30 mph (48 km/h).
NOTE:
Automatic Aero Mode may be disabled through
vehicle settings in the instrument cluster display when
equipped with Uconnect 3.0, or your Uconnect Radio when
equipped with Uconnect 5.0, 8.4A, or 8.4AN. Refer to
“Instrument Cluster Display” in “Understanding Your
Instrument Panel” or “Uconnect Settings” in “Understand-
ing Your Instrument Panel” for further information.
• Entry/Exit Mode (Lowers the vehicle approximately
2 in [51 mm]) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
button once from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than
60 seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, push the “Up” button
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STARTING AND OPERATING 439

once while in Entry/Exit or drive the vehicle over
15 mph (24 km/h). Entry/Exit mode may not be avail-
able due to vehicle payload, an instrument cluster
message will be displayed when this occurs. Refer to
“Instrument Cluster Display” in “Understanding Your
Instrument Panel” for further information.
NOTE: Entry/Exit mode may be achieved using your key
fob for easier entry/loading. Refer to “A Word About Your
Keys” in “Things To Know Before Starting Your Vehicle”
for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further infor-
mation.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Understanding
Your Instrument Panel” for further information.
440 STARTING AND OPERATING

WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further infor-
mation.
NOTE:This mode is intended to be enabled with engine
running. Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Understanding Your Instrument Panel” or
“Uconnect Settings” in “Understanding Your Instrument
Panel” if equipped with a touch screen radio for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE: If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
442 STARTING AND OPERATING