4WD Ram 2500 2017 Owner's Guide

For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto High Range — This range sends
power to the front wheels. The four–wheel drive system
will be automatically engaged when the vehicle senses a
loss of traction. Additional traction for varying road con-
ditions.
4WD LOCK
Four-Wheel Drive Lock High Range — This range maxi-
mizes torque to the front driveshaft, forcing the front and
rear wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft, forcing the front and rear wheels to rotate at thesame speed. This range provides additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy benefits
as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle’s power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a
loss of traction. Because the front axle is engaged, this
mode will result in lower fuel economy than the 2WD
mode.
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When additional traction is required, the transfer case 4WD
LOCK and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished
pushing the desired position on the 4WD Control Switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD LOCK and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
LOCK and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.
NOTE:The transfer case NEUTRAL button is located in
the center of the 4WD Control Switch and is pushed by
using a ballpoint pen or similar object. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting And
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD, 4LOW,
and 4WD AUTO) are located in the instrument cluster and indicate the current and desired transfer case selection.
When you select a different transfer case position, the
indicator lights will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift.
434 STARTING AND OPERATING

NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD LOCK positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.WARNING!
•
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
(Continued)
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WARNING!(Continued)
brake should always be applied when the driver is
not in the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD AUTO Or 4WD LOCK
Push the desired position on the 4WD Control Switch to
shift the transfer case. Shifts between 2WD and 4WD
AUTO and 4WD LOCK can be done with the vehicle
stopped or in motion. With the vehicle in motion, the
transfer case will engage/disengage faster if you momen-
tarily release the accelerator pedal after selecting the de-
sired position on the control switch. If the vehicle is
stopped, the ignition switch must be in the ON position
with the engine either running or OFF. This shift cannot be
completed if the ignition switch is in the ACC position.
NOTE: The four-wheel drive system will not allow shifts
between 2WD and 4WD AUTO/4WD LOCK if the front
and/or rear wheels are spinning (no traction). In this
situation, the selected position indicator light will flash and
the original position indicator light will remain ON. At this
time, reduce speed and stop spinning the wheels to com-
plete the shift.
436 STARTING AND OPERATING

2WD Or 4WD AUTO Or 4WD LOCK To 4WD LOW
NOTE:When shifting into or out of 4WD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the transfer case control switch.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear. Alternate Procedure
1. Bring the vehicle to complete stop.
2. With the ignition switch in the ON position and the
engine running, shift the transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
NOTE:
• If Steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift attempt
is in process, the desired position indicator light will
flash continuously while the original position indicator
light is ON, until all requirements have been met.
• The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the ON
position, then the shift will not take place and no
position indicator lights will be on or flashing.
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attempt to stop the sway. TSC will become active automati-
cally once an excessively swaying trailer is recognized.
NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the trailer
tongue weight recommendations. Refer to “Trailer Tow-
ing” in this section for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being applied
to individual wheels to attempt to stop the trailer from
swaying. TSC is disabled when the ESC system is in the
“Partial Off” or “Full Off” modes.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Descent Control (HDC) — If Equipped
HDC is intended for low speed off road driving while in
4WD Low Range. HDC maintains vehicle speed while
descending hills during various driving situations. HDC
controls vehicle speed by actively controlling the brakes.
HDC has three states:
1. Off (feature is not enabled and will not activate).
2. Enabled (feature is enabled and ready but activation conditions are not met, or driver is actively overriding
with brake or throttle application).
3. Active (feature is enabled and actively controlling ve- hicle speed).
Enabling HDC
HDC is enabled by pushing the HDC switch, but the
following conditions must also be met to enable HDC:
• Driveline is in 4WD Low Range
• Vehicle speed is below 5 mph (8 km/h).
• Parking brake is released.
• Driver door is closed.
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Disabling HDC
HDC will be deactivated and disabled if any of the
following conditions occur:
•The driver pushes the HDC switch.
• The driveline is shifted out of 4WD Low Range.
• The parking brake is applied.
• Driver door opens.
• The vehicle is driven greater than 20 mph (32 km/h) for
greater than 70 seconds.
• The vehicle is driven greater than 40 mph (64 km/h)
(HDC exits immediately).
• HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the HDC
switch has an LED which offer feedback to the driver about
the state HDC is in.
• The cluster icon and switch lamp will illuminate and
remain on solid when HDC is enabled or activated. This
is the normal operating condition for HDC. •
The cluster icon and switch lamp will flash for several
seconds then extinguish when the driver pushes the
HDC switch but enable conditions are not met.
• The cluster icon and switch lamp will flash for several
seconds then extinguish when HDC disables due to
excess speed.
• The cluster icon and switch lamp will flash when HDC
deactivates due to overheated brakes. The flashing will
stop and HDC will activate again once the brakes have
cooled sufficiently.
WARNING!
HDC is only intended to assist the driver in controlling
vehicle speed when descending hills. The driver must
remain attentive to the driving conditions and is re-
sponsible for maintaining a safe vehicle speed.
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CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
574 STARTING AND OPERATING

Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance (6–speed
transmission)
• 30 miles (48 km) maxdistance (8–speed
transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
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WHAT TO DO IN EMERGENCIES 627