ECU Ram 2500 2017 Workshop Manual

CYBERSECURITY
Your vehicle may be a connected vehicle and may be
equipped with both wired and wireless networks. These
networks allow your vehicle to send and receive informa-
tion. This information allows systems and features in your
vehicle to function properly.
Your vehicle may be equipped with certain security fea-
tures to reduce the risk of unauthorized and unlawful
access to vehicle systems and wireless communications.
Vehicle software technology continues to evolve over time
and FCA US LLC, working with its suppliers, evaluates
and takes appropriate steps as needed. Similar to a com-
puter or other devices, your vehicle may require software
updates to improve the usability and performance of your
systems or to reduce the potential risk of unauthorized and
unlawful access to your vehicle systems.
The risk of unauthorized and unlawful access to your
vehicle systems may still exist, even if the most recent
version of vehicle software (such as Uconnect software) is
installed.
WARNING!
•It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems are
breached. It may be possible that vehicle systems,
including safety related systems, could be impaired
or a loss of vehicle control could occur that may
result in an accident involving serious injury or
death.
• ONLY insert media (e.g., USB, SD card, or CD) into
your vehicle if it came from a trusted source. Media
of unknown origin could possibly contain malicious
software, and if installed in your vehicle, it may
increase the possibility for vehicle systems to be
breached.
• As always, if you experience unusual vehicle behav-
ior, take your vehicle to your nearest authorized
dealer immediately.
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UNDERSTANDING YOUR INSTRUMENT PANEL 285

NOTE:
•FCA or your dealer may contact you directly regarding
software updates.
• To help further improve vehicle security and minimize
the potential risk of a security breach, vehicle owners
should:
• Routinely check
www.driveuconnect.com/software-update
to learn about available Uconnect software updates.
• Only connect and use trusted media devices (e.g.
personal mobile phones, USBs, CDs).
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept infor-
mation and private communications without your consent.
For further information, refer to “Privacy Practices – If
Equipped with Uconnect 8.4 radio” in “All About
Uconnect Access” in your Uconnect Owner ’s Manual
Supplement and “Onboard Diagnostic System (OBD II)
Cybersecurity”.UCONNECT SETTINGS
The Uconnect system uses a combination of buttons on the
touchscreen and buttons on the faceplate located on the
center of the instrument panel that allows you to access
and change the customer programmable features. Many
features can vary by vehicle.
Uconnect 3.0 Power Hard Button
286 UNDERSTANDING YOUR INSTRUMENT PANEL

Uconnect Access (8.4/8.4 NAV)
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE: Your vehicle may be transmitting data as autho-
rized by the subscriber.
An included trial and/or subscription is required to take
advantage of the Uconnect Access services in the next
section of this guide. To register with Uconnect Access,
press the Apps button on the 8.4-inch touchscreen to get
started. Detailed registration instructions can be found on
the next page.
NOTE: Uconnect Access is available only on equipped
vehicles purchased within the continental United States,
Alaska and Hawaii. Services can only be used where
coverage is available; see coverage map for details.
9-1-1 Call
Security Alarm Notification
Remote Door Lock/Unlock
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn and Lights
Vehicle Finder
Send ‘N Go
Yelp Search
Voice Texting
Roadside Assistance Call
3G Wi-Fi Hotspot***
**If vehicle is equipped.
***Extra charges apply.
Vehicle Health Alert
Your vehicle will send you an email alert if it senses a
problem under the hood with one of your vehicles key
systems. For further information go to the Mopar Owner
Connect website moparownerconnect.com.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 363

General Information
This device complies with FCC rules Part 15 and Industry
Canada RSS-210. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference that may bereceived including interference that may cause unde-
sired operation.
NOTE:
• The transmitter has been tested and it complies with
FCC and IC rules. Changes or modifications not ex-
pressly approved by the party responsible for compli-
ance could void the user ’s authority to operate the
device.
• The term IC before the certification/registration number
only signifies that Industry Canada technical specifica-
tions were met.
Additional Information
© 2016 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc. Yelp, Yelp
logo, Yelp burst and related marks are registered trade-
marks of Yelp.
Uconnect System Support:
•
U.S. residents visit DriveUconnect.com or call:
1-877-855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call:
1-800-465-2001(English) or 1-800-387-9983(French)
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Access services support, call: 1-855-792-4241
Please have your Uconnect Security PIN ready when you
call.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 373

WARNING!(Continued)
•Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
• If the vehicle has a discharged battery, booster cables
may be used to obtain a start from a booster battery
or the battery in another vehicle. This type of start
can be dangerous if done improperly. Refer to
“Jump-Starting” in “What To Do In Emergencies” for
further information.
If the engine has been flooded, it may start to run, but not
have enough power to continue running when the ignition
button/key is released. If this occurs, continue cranking
with the accelerator pedal pushed all the way to the floor.
Release the accelerator pedal and the ignition button/key
once the engine is running smoothly.
If the engine shows no sign of starting after a 10 second
period of engine cranking with the accelerator pedal held
to the floor, wait 10 to 15 seconds, then repeat the “Normal
Starting” procedure.
After Starting
The idle speed is controlled automatically, and it will
decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
1500 Models
The engine block heater cord is routed under the hood on
the passenger side of the vehicle near the right head lamp
assembly. It is located between the front grill and the
radiator, but underneath the black upper seal.
2500/3500 Models
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the winter months. During winter months,
remove the heater cord wiring assembly from itself on the
c-clip.
5
STARTING AND OPERATING 385

The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position, (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode) the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
(Continued)
386 STARTING AND OPERATING

WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
(Continued)
WARNING! (Continued)
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
390 STARTING AND OPERATING

3. Turn the ignition to the OFF position. On vehicles withKeyless Enter-N-Go, push and hold the ignition until
the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear.
1 — GEAR - Switch
2 — GEAR + Switch
5
STARTING AND OPERATING 393

WARNING!(Continued)
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
(Continued)
WARNING! (Continued)
•When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
5
STARTING AND OPERATING 397

During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
400 STARTING AND OPERATING