Ram 2500 2017 Owner's Manual

WARNING!
•Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
(Continued)
WARNING! (Continued)
•Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Apply the parking brake, shift the automatic transmis- sion into PARK and turn the ignition to LOCK.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Correct Positive Jumping Location
6
WHAT TO DO IN EMERGENCIES 619

Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the discharged vehicle.
NOTE: Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery. 4. Connect the opposite end of the negative
(-)jumper
cable to a good engine ground (exposed metal part of
the discharged vehicle’s engine) away from the battery
and the fuel injection system.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
CAUTION!
Do not connect jumper cable to any of the fuses on the
positive battery terminal. The resulting electrical cur-
rent will blow the fuse.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
620 WHAT TO DO IN EMERGENCIES

Disconnecting The Jumper Cables
1. Disconnect the negative(-)end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission), while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE: For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
6
WHAT TO DO IN EMERGENCIES 621

CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
622 WHAT TO DO IN EMERGENCIES

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the gear selec-
tor:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool into the access port (ringed circle) on the bottom of the steering column, and
push and hold the override release lever up.6
WHAT TO DO IN EMERGENCIES 623

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Center Console Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove thegear selector override access cover (located to the right
of the gear selector). 4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access
hole, and push and hold the override release lever
down.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
Gear Selector Override Access Port
Gear Selector Override Access Cover
624 WHAT TO DO IN EMERGENCIES

MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION
WARNING!
Always secure your vehicle by fully applying the
parking brake, before activating the Manual Park
Release. Activating the Manual Park Release will al-
low your vehicle to roll away if it is not secured by the
parking brake or by proper connection to a tow vehicle.
Activating the Manual Park Release on an unsecured
vehicle could lead to serious injury or death for those
in or around the vehicle.
In order to push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as a dead
battery), a Manual Park Release is available. Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
2. Using a small screwdriver or similar tool, remove the
Manual Park Release access cover, which is just above
the parking brake release handle, below and to the left
of the steering column.
3. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab (just below the middle of
the lever) to the right.
Manual Park Release Pull Strap
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WHAT TO DO IN EMERGENCIES 625

4. While holding the locking tab in the disengaged posi-tion, pull the tether strap to rotate the lever rearward,
until it locks in place pointing towards the driver’s seat.
Release the locking tab and verify that the Manual Park
Release lever is locked in the released position.
5. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
NOTE: Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting And Operating for more informa-
tion. If the vehicle cannot be placed in Transport mode (for
example, engine will not run), tie-downs must be fastened
to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause
loss of proper tie-down tension.
626 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance (6–speed
transmission)
• 30 miles (48 km) maxdistance (8–speed
transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6
WHAT TO DO IN EMERGENCIES 627

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the
automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for 8-speed
transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles (48 km)
for 8-speed transmission, tow with the rear wheels OFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear wheels
on a towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
628 WHAT TO DO IN EMERGENCIES