transmission service Ram 2500 2017 Owner's Manual

Vehicle Security Warning Light — If Equipped
Red TelltaleLight What It Means
Vehicle Security Warning Light — If Equipped
This light will flash at a fast rate for approximately 15 seconds when the vehicle security alarm is
arming, and then will flash slowly until the vehicle is disarmed.
Engine Temperature Warning Light
Red Warning
Light What It Means
Engine Temperature Warning Light
This light warns of an overheated engine condition. As engine coolant temperatures rise and the
gauge approaches
H, this indicator will illuminate and a single chime will sound after reaching a
set threshold. Further overheating will cause a continuous chime sound for 4 minutes, or until
the engine is allowed to cool, whichever comes first.
If the light turns on while driving, safely pull over and stop the vehicle. If the A/C system is on,
turn it off. Also, shift the transmission into NEUTRAL and idle the vehicle. If the temperature
reading does not return to normal, turn the engine off immediately and call for service. Refer to
“If Your Engine Overheats” in “What To Do In Emergencies” for further information.
244 UNDERSTANDING YOUR INSTRUMENT PANEL

Electronic Throttle Control (ETC) Warning Light
Red TelltaleLight What It Means
Electronic Throttle Control (ETC) Warning Light
This light informs you of a problem with the Electronic Throttle Control (ETC) system. If a prob-
lem is detected while the engine is running, the light will either stay on or flash depending on
the nature of the problem. Cycle the ignition key when the vehicle is safely and completely
stopped and the transmission is placed in the PARK position. The light should turn off. If the
light remains on with the engine running, your vehicle will usually be drivable; however, see an
authorized dealer for service as soon as possible.
If the light continues to flash when the engine is running, immediate service is required and you
may experience reduced performance, an elevated/rough idle, or engine stall and your vehicle
may require towing. The light will come on when the ignition is first turned to ON/RUN and
remain on briefly as a bulb check. If the light does not come on during starting, have the system
checked by an authorized dealer.
246 UNDERSTANDING YOUR INSTRUMENT PANEL

Yellow Telltale Indicator Lights
Engine Check/Malfunction Indicator Light (MIL)
Yellow TelltaleLight What It Means
Engine Check/Malfunction Indicator Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a part of an Onboard Diagnostic System
called OBD II that monitors engine and automatic transmission control systems. The light will
illuminate when the ignition is in the ON/RUN position before engine start. If the bulb does not
come on when turning the key from OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor quality fuel, etc., may illuminate the
light after engine start. The vehicle should be serviced if the light stays on through several typical
driving styles. In most situations, the vehicle will drive normally and will not require towing.
When the engine is running, the MIL may flash to alert serious conditions that could lead to im-
mediate loss of power or severe catalytic converter damage. The vehicle should be serviced as
soon as possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death or
serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the engine
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.
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UNDERSTANDING YOUR INSTRUMENT PANEL 249

•Turn Signal On
• Sound Horn With Remote Lock: Off; 1st Press; 2nd Press
• Vehicle Not In Park
• Key In Ignition
• Key In Ignition Lights On
• Remote Start Active Key To Run
• Remote Start Active Push Start Button
• Remote Start Aborted Fuel Low
• Remote Start Aborted Too Cold
• Remote Start Aborted Door Open
• Remote Start Aborted Hood Open
• Remote Start Aborted Trunk Open
• Remote Start Aborted Time Expired
• Remote Start Disabled Start To Reset
• Service Airbag System
• Service Airbag Warning Light
• Driver Seatbelt Unbuckled •
Passenger Seatbelt Unbuckled
• Front Seatbelts Unbuckled
• Door Open
• Doors Open
• Gear Not Available
• Shift Not Allowed
• Shift To Neutral Then Drive Or Reverse
• Autostick Unavailable Service Required
• Automatic Unavailable Use Autostick Service Req.
• Transmission Getting Hot Push Brake
• Trans. Hot Stop Safely Shift To Park Wait To Cool
• Transmission Cool Ready To Drive
• Trailer Brake Disconnected
• Service Transmission
• Service Shifter
• Engage Park Brake To Prevent Rolling
• Transmission Too Cold Idle With Engine On
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UNDERSTANDING YOUR INSTRUMENT PANEL 281

WARNING!(Continued)
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the LOCK/OFF (key removal)
position. The key fob can only be removed from the
ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE: If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running, for vehicles with
eight-speed transmission) and the brake pedal must be
pressed.
In 8-speed vehicles, the brake pedal must also be pressed to
shift from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
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STARTING AND OPERATING 387

3. Turn the ignition to the OFF position. On vehicles withKeyless Enter-N-Go, push and hold the ignition until
the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear.
1 — GEAR - Switch
2 — GEAR + Switch
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STARTING AND OPERATING 393

During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
400 STARTING AND OPERATING

gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation. During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
5
STARTING AND OPERATING 409

In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available
gear. Once in ERS mode, tapping (-) or (+) will change the
top available gear.
410 STARTING AND OPERATING

NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD LOCK positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.WARNING!
•
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
(Continued)
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STARTING AND OPERATING 435