height Ram 2500 2018 Owner's Guide

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Air Suspension Switch
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Aero Mode Indicator Lamp (Customer selectable)
5 — Normal Ride Height Indicator Lamp (Customer selectable)
6 — Off-Road Indicator Lamp (Customer selectable)
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Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•Off-Road (OR) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR. •
Normal Ride Height (NRH) – Indicator lamps 3, 4 and 5
will be illuminated when the vehicle is in NRH.
• Aero Mode – Indicator lamps 3 and 4 will be illuminated
when the vehicle is in Aero Mode.
• Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 3 will flash and indicator lamp
4 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4 and 5 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
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AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED
Description
This air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain the
truck’s rear ride height level. There are two selectable
heights that can be chosen based on your operating condi-
tions.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed for
all user requested changes and load leveling.Normal Ride Height (NRH)
– This is the standard position
of the suspension and is meant for normal driving. It will
automatically adjust to maintain the rear ride height as
conditions change.
Alternate Trailer Height (ATH) – Lowers the vehicle
approximately 1 in (25 mm) for a level truck, to be used as
required while trailer towing. It will automatically adjust
to maintain the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspension sys-
tem will load level (lower/exhaust only) for up to 10
minutes after the vehicle is turned off. This allows for easy
removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 minutes you will
need to turn the ignition to the run position for the air
suspension to maintain ride height. If the air suspension
system is disabled using the settings menu (Tire Jack Mode,
Transport Mode or Alignment Mode) the system will
remain disabled when the vehicle is turned off. Reactivat-
ing the air suspension can be accomplished via the settings
menu or driving the vehicle above 5 mph (8 km/h) for Tire
Jack Mode or Alignment Mode and 16 mph (26 km/h) for
Transport Mode.
Rear Leveling Ride Height Switch
356 STARTING AND OPERATING

NOTE:
•Most 3500 models will not lower to Alternate Trailer
Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating”
for further information.
Ignition OFF Behavior
For a predetermined amount of time after the ignition is off
the air suspension may adjust to maintain a proper appear-
ance.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The air suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be disabled. This mode is intended to be enabled with engine
running. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle below Normal Ride Height (NRH) and disable the
automatic load leveling system. This mode is intended to
be enabled with engine running. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” or “Uconnect Settings” in “Understanding Your
Instrument Panel” if equipped with a touch screen radio
for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
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STARTING AND OPERATING 357

To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE: The LED will continuously blink until vehicle
Alternate Trailer Height (ATH) has been achieved and the
LED will turn off.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH).
NOTE: The LED will continuously blink until Normal Ride
Height (NRH) has been achieved.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – No indicator lamps will be illumi-
nated. Tire/Jack Mode is disabled by driving the vehicle.
• Wheel Alignment Mode – No indicator lamps will be
illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
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NOTE:The axle lockers could be torque locked due to side
to side loads on the axle. Driving slowly while turning the
steering wheel from a left hand turn to a right hand turn or
driving in REVERSE for a short distance may be required
to release the torque lock and unlock the axles.
To unlock the rear axle; move the axle locker switch to
AXLE UNLOCK. The REAR LOCK indicator light will go
out when the rear axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY
Your vehicle is equipped with an electronic disconnecting
stabilizer/sway bar. This system allows greater front sus-
pension travel in off-road situations.
Due to the use of taller springs, this vehicle has an
increased ride height of approximately 1.9 in (48.3 mm) in
the front and 1.5 in (38.1 mm) in the rear. A major
advantage to increasing ride height is the positive effect it
has on approach/departure and break over angles.
This system is controlled by the electronic control sway bar
switch located on the instrument panel. The switch has two positions; On-Road and Off-Road. The
system is normally in the On-Road mode, indicated by a
solid green light. The stabilizer/sway bar should remain in
the On-Road mode during normal driving conditions.
WARNING!
Do not disconnect the stabilizer bar and drive on hard
surfaced roads or at speeds above 18 mph (29 km/h),
you may lose control of the vehicle, which could result
in serious injury or death. The front stabilizer bar
(Continued)
Sway Bar Disconnect Buttons
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WARNING!(Continued)
enhances vehicle stability and assists in maintaining
control of the vehicle. The system monitors vehicle
speed and will attempt to reconnect the stabilizer bar
at speeds over 18 mph (29 km/h). This is indicated by a
flashing off road light and solid on road light. Once
vehicle speed is reduced below 14 mph (22 km/h), the
system will attempt to return to the Off-Road mode.
To disconnect the stabilizer/sway bar, shift to either 4HI or
4LO as shown in “Four Wheel Drive Operation” and push
the right hand Off Road stabilizer/sway bar button to
obtain the Off-Road position. The amber indicator light
will flash until the stabilizer/sway bar has been fully
disconnected.
NOTE: The stabilizer/sway bar may be torque locked due
to left and right suspension height differences. This condi-
tion is due to driving surface differences or vehicle loading.
In order for the stabilizer/sway bar to disconnect/
reconnect, the right and left halves of the bar must be
aligned. This alignment may require that the vehicle be
driven onto level ground or rocked from side to side. To return to the On-Road mode; push the left hand On
Road stabilizer/sway bar button.
WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving faster
than 18 mph (29 km/h) may cause loss of control of the
vehicle, which could result in serious injury or death.
Contact your local service center for assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore those
wilderness trails where few travel, providing a source of
exciting and satisfying recreation. Before you venture out,
you should contact your local governmental agency to
determine the designated off-road vehicle (ORV) trails or
recreation areas. You should always tread lightly and only
use established roads, trails or ORV recreational areas.
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The National Forest Service, Bureau of Land Management,
or local Department of Natural Resources are a wealth of
information and usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components of
the truck including the fuel tank, transfer case and steering
damper. In addition, this vehicle is equipped with boxed
cross members and fore/aft rails. This additional protec-
tion allows the vehicle to be utilized in severe off-road
situations that would be considered impassable by a nor-
mal truck.
Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you
can drive your vehicle with one wheel on a 20-degree ramp
without lifting any other wheel off the ground. This
distance up the ramp divided by the wheelbase of the
vehicle and multiplied by 1,000 is the RTI. This vehicle has
an RTI of 510, which means you can articulate one front
wheel 26 inches (66 cm) in the air while the other three
wheels remain in contact with the ground.
Water Fording Characteristics
Water fording characteristic is the vehicle’s ability to cross
a body of still water, where the powertrain and drivetrainare safe from water ingestion. This vehicle has high water
fording characteristics with the ability to cross a pool of
water, without stopping, 24 inches (60 cm) deep at a
maximum speed of 10 mph (16 km/h) and a pool of water
30 inches (76 cm) deep at a maximum speed of 5 mph
(8 km/h), both with an entrance ramp angle of 1.3 degrees.
CAUTION!
The door sill height is 25 inches (63.5 cm). Water may
intrude into the interior of the vehicle at greater
depths.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the simultaneous
use of the brake and throttle (two footed driving). When
climbing rocks, logs, or other stepped objects, using light
brake pressure with light throttle will keep the vehicle from
jerking or lurching. This technique is also used when you
need to stop and restart a vehicle on a steep incline.
The Basics Of Off-Road Driving
You will encounter many types of terrain driving off-road.
You should be familiar with the terrain and area before
proceeding. There are many types of surface conditions:
hard packed dirt, gravel, rocks, grass, sand, mud, snow
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WARNING!
If the gross trailer weight is 5,000 lbs (2,267 kg) or more,
it is recommended to use a weight-distributing hitch to
ensure stable handling of your vehicle. If you use a
standard weight-carrying hitch, you could lose control
of your vehicle and cause a collision.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your vehicle
and trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles evenly.
Make sure that you do not exceed either front or rear GAWR.
Refer to “Vehicle Loading/Vehicle Certification Label” in
“Starting And Operating” for further information.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded. You could lose
control of the vehicle and have a collision.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control can be a mechanical telescoping
link that can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable friction
associated with the telescoping motion to dampen any
unwanted trailer swaying motions while traveling.
If equipped, the electronic Trailer Sway Control (TSC)
recognizes a swaying trailer and automatically applies
individual wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
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Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action isrequired if already in normal ride height.
NOTE: The vehicle must remain in the engine run position
with all doors closed while attaching a trailer for proper
leveling of the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer).
With Weight-Distributing Hitch (Correct)Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
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