Ers Ram 2500 2018 Owner's Manual

If you push the switch up or down twice, it plays the
second track. If you push the switch up or down three
times, it will play the third, etc.
IPOD/USB/MP3 CONTROL — IF EQUIPPED
Located inside the center console upper lid, this feature
allows an iPod or external USB device to be plugged into
the USB port.
iPod control supports the following: iPod/iPod classic,
iPod mini, iPod nano, iPod shuffle, iPod touch, and iPhone
devices. Some iPod software versions may not fully sup-
port the iPod control features. Please visit Apple’s website
for software updates.For further information, refer to the Uconnect Owner ’s
Manual Supplement or visit UconnectPhone.com.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
Center Console USB/AUX Media Hub
1 — USB Port #1
2 — Aux Jack
3 — USB Port #2
654 MULTIMEDIA

not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the an-
tenna, it is recommended that the radio volume be turned
down or off during mobile phone operation when not
using Uconnect (if equipped).
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 20 cm or further from the human
body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and recommen-
dations, which reflect the consensus of the scientific com-
munity.
The radio manufacturer believes the internal wireless radio
is safe for use by consumers. The level of energy emitted is
far less than the electromagnetic energy emitted by wire-
less devices such as mobile phones. However, the use of
wireless radios may be restricted in some situations orenvironments, such as aboard airplanes. If you are unsure
of restrictions, you are encouraged to ask for authorization
before turning on the wireless radio.
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
10
MULTIMEDIA 655

2. Reduce background noise. Wind noise and passengerconversations are examples of noise that may impact
recognition.
3. Speak clearly at a normal pace and volume while facing straight ahead. The microphone is located in the head-
liner and aimed at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone button, wait until afterthe
beep, then say your Voice Command.
5. You can interrupt the help message or system prompts by pushing the VR or Phone button and saying a Voice
Command from current category.
Uconnect Voice Command Buttons
1 — Push To Initiate Or To Answer A Phone Call, Send Or Receive
A Text
2 — For All Radios: Push To Begin Radio Or Media Functions. For
4C/4C NAV Only: Push To Begin Navigation, Apps And Climate
Functions
3 — Push To End Call
658 MULTIMEDIA

Media
Uconnect offers connections via USB, Bluetooth and auxil-
iary ports (If Equipped). Voice operation is only available
for connected USB and AUX devices. (Remote CD player
optional and not available on all vehicles.)
Uconnect 3
Uconnect 4C/4C NAV10
MULTIMEDIA 661

Push the Phone button. After the beep, say one of the
following commands:
• “Call John Smith”
• “Dial 123-456-7890 and follow the system prompts”
• “Redial (call previous outgoing phone number)”
• “Call back (call previous incoming phone number)”
TIP: When providing a Voice Command, push the Phone
button
and say “Call,”then pronounce the name
exactly as it appears in your phone book. When a
contact has multiple phone numbers, you can say “Call
John Smith work.”
Uconnect 3.0
664 MULTIMEDIA

•Press the Location button on the navigation bar at the
bottom of the app to bring up a map to locate your
vehicle or send a location to your vehicle’s navigation
system.
• Press the Settings button in the upper left corner of the
app to bring up app settings and access the Assist Call
Centers.
NOTE: For further information please visit DriveUcon-
nect.com(U.S. Residents) or DriveUconnect.ca (Canadian
Residents).
SiriusXM Travel Link (4C NAV)
Need to find a gas station, view local movie listings, check
a sports score or the 5 - day weather forecast? SiriusXM
Travel Link is a suite of services that brings a wealth of
information right to your Uconnect 4C NAV system.
Push the VR button
. After the beep, say one of the
following commands:
• Show fuel prices
• Show 5 - day weather forecast
• Show extended weather
TIP: Traffic alerts are not accessible with Voice Command.
Apple CarPlay — If Equipped
Apple CarPlay allows you to use your voice to interact
with Siri through your vehicle’s voice recognition system,
and use your smartphone’s data plan to project your
iPhone and a number of its apps onto your Uconnect
touchscreen. Connect your iPhone 5, or higher, to one of
the media USB ports, using the factory-provided Lightning
cable, and press the new CarPlay icon that replaces your
SiriusXM Travel Link10
MULTIMEDIA 669

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing. 6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 673

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
676 CUSTOMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
11
CUSTOMER ASSISTANCE 677

to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service contract
that is not the manufacturer’s service contract. It is notresponsible for any service contract other than the manufac-
turer’s service contract. If you purchased a service contract
that is not a manufacturer’s service contract, and you require
service after the manufacturer’s New Vehicle Limited War-
ranty expires, please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
678 CUSTOMER ASSISTANCE