remote start Ram 2500 2018 Owner's Manual

GETTING TO KNOW YOUR VEHICLE
CONTENTS
KEYS .................................20
▫ Key Fobs .............................20
 IGNITION SWITCH .......................27
▫ Wireless Ignition Node (WIN) — If Equipped ....27
▫ Keyless Push Button Ignition — If Equipped ....30
▫ Key-In-Ignition Reminder .................30
 REMOTE START — IF EQUIPPED .............31
▫ How To Use Remote Start ..................31
▫ Remote Start Abort Message ...............31
▫ To Enter Remote Start Mode ................32
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................32
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................32
▫ Remote Start Comfort Systems — If Equipped . . .32 ▫
General Information .....................33
 SENTRY KEY ...........................33
▫ Customer Key Programming ...............34
▫ Replacement Keys .......................34
▫ General Information .....................35
 VEHICLE SECURITY ALARM ...............35
▫ To Arm The System ......................35
▫ To Disarm The System ....................36
▫ Rearming Of The System ..................37
▫ Security System Manual Override ............37
 DOORS ...............................37
▫ Manual Door Locks ......................37
▫ Power Door Locks — If Equipped ...........38
▫ Keyless Enter-N-Go — Passive Entry .........393

The fourth position is START, during start RUN will
illuminate. It also contains the key fob and an emergency
key, which stores in the rear of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. You can
keep the emergency key with you when valet parking.
To remove the emergency key, slide the mechanical latch
on the backside of the key fob sideways with your thumb
and then pull the key out with your other hand.
NOTE:When using the emergency key to gain access to
your vehicle, be aware that the security alarm may be
triggered. Put the nose side (side opposite of the emer-
gency key) of the key fob against the ENGINE START/
STOP button and push to disarm the security system. NOTE:
You can insert the double-sided emergency key
into the door lock cylinder with either side up.
The Remote Keyless Entry system allows you to lock or
unlock all doors, tailgate, and the RamBox (if equipped) as
well as activate the Panic Alarm from distances up to
approximately 66 ft (20 m) using a key fob with integrated
key. The key fob does not need to be pointed at the vehicle
to activate the system. Push and release the lock button on
the key fob to lock all doors, the tailgate and the RamBox
(if equipped). The turn signal lights will flash and the horn
will chirp to acknowledge the signal.
Key Fob Emergency Key
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GETTING TO KNOW YOUR VEHICLE 21

Air Suspension (Remote Lowering Of The Vehicle)
— If Equipped
For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob low-
ering is requested, the vehicle will send a series
of chirps and flashes to alert the customer that the opera-
tion has begun and will continue these alerts until it
successfully lowers.
The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park)
ride height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle. Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is canceled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature
until the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is canceled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Starting And
Operating” for further information.
Replacing The Battery In The Key Fob With Remote
Control
The recommended replacement battery is one CR2032
battery.
NOTE:
• Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
• Do not touch the battery terminals that are on the back
housing or the printed circuit board.
24 GETTING TO KNOW YOUR VEHICLE

Keyless Push Button Ignition — If Equipped
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START, during start RUN
will illuminate.
NOTE:In case the ignition switch does not change with
the push of a button, the key fob may have a low or dead
battery. In this situation, a back up method can be used to
operate the ignition switch. Put the nose side (side opposite
of the emergency key) of the key fob against the ENGINE
START/STOP button, with your foot applied on the brake
pedal, and push to operate the ignition switch.
Key-In-Ignition Reminder
Opening the driver’s door when the key fob is in the
ignition and the ignition switch position is OFF or ACC, a
chime will sound to remind you to remove the key fob.
Keyless Push Button Ignition
1—OFF
2 — ACC (Accessory)
3 — ON/RUN
30 GETTING TO KNOW YOUR VEHICLE

NOTE:
•Keyed Ignition systems will chime in OFF or ACC
when the driver door is open.
• “Keyless Ignition systems will chime in ACC or RUN
when the driver door is open.
• The instrument cluster display will display “Key In
Ignition.”
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met before the
engine will remote start:
•Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Ignition key removed from ignition switch
• Battery at an acceptable charge level
• PANIC button not pushed •
Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
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GETTING TO KNOW YOUR VEHICLE 31

•Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until
the ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The parking lights will flash,
vehicle doors will lock, and the horn will chirp twice (if
programmed). Once the vehicle has started, the engine will
run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start
will automatically lock the doors.
• If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode. •
The engine can be started two consecutive times (two
15-minute cycles) with the key fob. However, the igni-
tion must be placed in the ON/RUN position before you
can repeat the start sequence for a third cycle.To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors and
disarm the vehicle security alarm system (if equipped).
Then, prior to the end of the 15-minute cycle, cycle the
ignition to the ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
32 GETTING TO KNOW YOUR VEHICLE

activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, an Ignition Node Module,
Keyless Push Button Ignition and a RF receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start and
operate the vehicle. The system will not allow the engine to
crank if an invalid key fob is used to start and operate the
vehicle. The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
NOTE: A key fob that has not been programmed is also
considered an invalid key.
During normal operation, after placing the keyless ignition
in the ON/RUN position, the vehicle security light will
turn on for three seconds for a bulb check. If the light
remains on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light begins
to flash after the bulb check, it indicates that someone used
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GETTING TO KNOW YOUR VEHICLE 33

an invalid key fob to try to start the engine. Either of these
conditions will result in the engine being shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
34 GETTING TO KNOW YOUR VEHICLE

Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or down. Pull
upward or push downward on the rear of seat switch, the
seat will move in the direction of the switch. Release the
switch when the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted in four
directions. Pull upward or push downward on the front or
rear of the seat switch, the front or rear of the seat cushion
will move in the direction of the switch. Release the switch
when the desired position is reached.
Driver Memory Seat — If Equipped
This feature allows the driver to store up to two different
memory profiles for easy recall through a memory switch.
Each memory profile contains desired position settings for
the driver ’s seat, side mirrors, adjustable pedals (if
equipped) and a set of desired radio station presets. Your
remote keyless entry key fob can also be programmed to
recall the same positions when the unlock button is
pushed.
NOTE:Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and the other
key fob can be linked to memory position 2. The memory seat buttons are located on the outboard side
of the driver ’s seat cushion.
Programming The Memory Feature
To create a new memory profile, perform the following:
1. Cycle the vehicle’s ignition to the ON/RUN position (do
not start the engine).
2. Adjust all memory profile settings to desired prefer- ences (i.e., driver ’s seat, outside mirrors and radio
station presets).
Memory Seat Buttons
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GETTING TO KNOW YOUR VEHICLE 49

Front Heated Seats
The front heated seats control buttons are located on the
center instrument panel below the climate controls.
If your vehicle is equipped with a touchscreen, the front
heated seats control buttons are also located within the
climate or controls screen of the touchscreen.
•Press the heated seat button
once to turn the HI
setting on.
• Press the heated seat buttona second time to turn
the LO setting on.
• Press the heated seat buttona third time to turn the
heating elements off.
When the HI-level setting is selected, the heater will
provide a boosted heat level during the first four minutes
of operation. Then, the heat output will drop to the normal
HI-level. If the HI-level setting is selected, the system will
automatically switch to LO-level after approximately 60
minutes of continuous operation. At that time, the display
will change from HI to LO, indicating the change. The
LO-level setting will turn off automatically after approxi-
mately 45 minutes. NOTE:
The engine must be running for the heated seats to
operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the driv-
er ’s seat can be programmed to come on during a remote
start.
If your vehicle is equipped with a touchscreen, this feature
can be programmed through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
If your vehicle is not equipped with a touchscreen, this
feature can be programmed through the instrument cluster
display. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
Rear Heated Seats
On some models, the two outboard seats are equipped
with heated seats. The heated seat switches for these seats
are located on the rear of the center console.
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GETTING TO KNOW YOUR VEHICLE 53