def Ram 2500 2018 Service Manual

Helpful Tips And Common
Questions To Improve Bluetooth
Performance With Your Uconnect
System
Mobile Phone won’t reconnect to system after
pairing:
• Set mobile phone to auto-connect ortrusted device in mobile phone Bluetooth
settings (Blackberry devices).
• Perform a factory reset on your mobile phone. Refer to your mobile phone manu-
facturer or cellular provider for instruc-
tions.
• Many mobile phones do not automatically reconnect after being restarted (hard re-
boot). Your mobile phone can still be con-
nected manually. Close all applications
that may be operating (refer to mobile
phone manufacturer’s instructions), and
follow “Pairing (Wirelessly Connecting)
Your Mobile Phone To The Uconnect
System”. Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by
removing the battery (if removable — see
your mobile phone’s owner manual).
• Delete pairing history in mobile phone and Uconnect system; usually found in phone’s
Bluetooth connection settings.
• Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your mo-
bile phone.
• If your vehicle system generates a pin code the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the “phonebook download” request on your
mobile phone.
• Up to 5,000 contact names with four num- bers per contact will transfer to the
Uconnect 4C/4C NAV system phonebook.
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) car- riers do not support conference calling.
Refer to your mobile phone user’s manual
for further information. Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while
connected to Bluetooth will disable Hands-
Free Calling. Do not make calls while your
mobile phone is plugged into the AUX jack.
UCONNECT VOICE RECOGNITION
QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key
Voice Commands and tips you need to know
to control your Uconnect system.
If you see the NAV icon on the bottom bar, or
in the Apps menus, of your touchscreen, you
have the Uconnect 4C NAV system. If not,
you have a Uconnect 4C system.
Get Started
1. U.S. residents can visit
UconnectPhone.com to check device and
feature compatibility and to find device
pairing instructions.
MULTIMEDIA
340

CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE........352
FCA US LLC Customer Center .......352
FCA Canada Inc. Customer Center . . . .352
In Mexico Contact ..............352
Puerto Rico And U.S. Virgin Islands . . .352 Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
........353
Service Contract ..............353
REPORTING SAFETY DEFECTS ......354
In The 50 United States And
Washington, D.C...............354
In Canada ...................354
PUBLICATION ORDER FORMS ......355
CUSTOMER ASSISTANCE
351

Customer Assistance For The
Hearing Or Speech Impaired
(TDD/TTY)
To assist customers who have hearing diffi-
culties, the manufacturer has installed spe-
cial TDD (Telecommunication Devices for the
Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who
has access to a TDD or a conventional tele-
typewriter (TTY) in the United States, can
communicate with the manufacturer by dial-
ing 1-800-380-CHRY.
Canadian residents with hearing difficulties
that require assistance can use the special
needs relay service offered by Bell Canada.
For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to con-
nect with a Bell Relay Service operator.
Service Contract
You may have purchased a service contract
for a vehicle to help protect you from the high
cost of unexpected repairs after the manufac-
turer's New Vehicle Limited Warranty expires.The manufacturer stands behind only the
manufacturer's service contracts. If you pur-
chased a manufacturer's service contract,
you will receive Plan Provisions and an Owner
Identification Card in the mail within three
weeks of the vehicle delivery date. If you have
any questions about the service contract, call
the manufacturer's Service Contract National
Customer Hotline at 1-800-521-9922 (Ca-
nadian residents, call (800) 465-2001 Eng-
lish / (800) 387-9983 French).
The manufacturer will not stand behind any
service contract that is not the manufactur-
er's service contract. It is not responsible for
any service contract other than the manufac-
turer's service contract. If you purchased a
service contract that is not a manufacturer's
service contract, and you require service after
the manufacturer's New Vehicle Limited War-
ranty expires, please refer to the contract
documents, and contact the person listed in
those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a majorinvestment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be
pleased with their sincere efforts to resolve
any warranty issues or related concerns.
WARNING!
Engine exhaust (internal combustion en-
gines only), some of its constituents, and
certain vehicle components contain, or
emit, chemicals known to the State of
California to cause cancer and birth de-
fects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the
State of California to cause cancer and
birth defects, or other reproductive harm.
353

REPORTING SAFETY DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in addi-
tion to notifying FCA US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, your
authorized dealer or FCA US LLC.To contact NHTSA, you may
call the Vehicle Safety Hotline toll free
at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian government should contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
CUSTOMER ASSISTANCE
354

Infants And Child Restraints.....117
Locating The LATCH Anchorages . .123
Lower Anchors And Tethers For
Children .................120
Older Children And Child Restraints .118
Seating Positions ............119
Cleaning Wheels ..................271
Climate Control ................36
Manual ...................36
Clock .....................299
Clock Setting .................299
Compact Spare Tire .............269
Contract, Service ..............353
Cooling System Coolant Capacity ........278, 279
Selection Of Coolant
(Antifreeze) .....278, 280, 283, 285
Cruise Light ................83, 84
Customer Assistance ............352
Customer Programmable Features . . . .324
Daytime Running Lights ...........32
Dealer Service ............249, 252
Defroster, Windshield ............135
Delay (Intermittent) Wipers .........35
Diagnostic System, Onboard ........84Diesel Fuel System, Re-Priming . .251, 256
Dimmer Switch, Headlight
.........32
Disturb ....................338
Door Ajar ....................78
Door Ajar Light ................78
Draining Fuel/Water Separator Filter . .249,
253
Driver's Seat Back Tilt ............22
Dual Rear Wheels ..............276
Electrical Power Outlets ...........55
Electronically Shifted Transfer Case ..........162, 164, 166, 168
Electronic Range Select (ERS) .............158, 159, 161
Electronic Speed Control (Cruise Control) ..................176
Electronic Throttle Control Warning Light .....................77
Emergency, In Case Of Freeing Vehicle When Stuck .....224
Hazard Warning Flasher ........202
Jump Starting ..............218
Towing ..................225
Engine . . .243, 244, 245, 246, 247, 248 Air
Cleaner ............249, 252
Block Heater ...........145, 148 Break-In Recommendations . .153, 154
Compartment . . . .243, 246, 247, 248
Compartment
Identification
........243, 244, 245
Coolant (Antifreeze) . . . .280, 283, 285
Exhaust Gas Caution ..........134
Fuel Requirements ...........278
Identification ........246, 247, 248
Idling ...................151
Jump Starting ..............218
Oil ..........278, 280, 283, 285
Oil Filler Cap ..............243
Oil Selection ..............278
Overheating ...............220
Starting ..............139, 142
Enhanced Accident Response Feature ...............114, 227
Exhaust Gas Caution ............134
Exhaust System ...............134
Exterior Lighting ...............32
Exterior Lights .............32, 136
Filters Air Cleaner ...............249
Air Conditioning .............48
Engine Fuel ...........249, 253
Engine Oil .........280, 283, 285
INDEX
358

Phone (Uconnect)..............332
Pickup Box ..............57, 59, 63
Placard, Tire And Loading Information .261
Power Distribution Center (Fuses) ......203
Outlet (Auxiliary Electrical
Outlet) ................55, 56
Sunroof ..................49
Power Steering Fluid ............282
Pregnant Women And Seat Belts .....101
Pretensioners Seat Belts ................102
Radial Ply Tires ...............266
Radio Presets ........293, 296, 301, 310
Radio 3.0 ...................292
Radio Frequency General Information ......16, 18, 21
Radio Operation ...............300
Radio Screens ................306
Radio (Sound Systems) ..........300
Rear Cargo Area Utility Rails ........62
Rear ParkSense System ..........179
Rear Seat, Folding ..............22
Recreational Towing .............196 Shifting Into Transfer Case
Neutral (N)
...............198
Shifting Out Of Transfer Case
Neutral (N) ...............199
Release, Hood .................50
Reminder, Lights On .............32
Reminder, Seat Belt .............94
Remote Keyless Entry ............15
Panic Alarm ................15
Remote Starting Exit Remote Start Mode ........18
Replacement Bulbs .............202
Replacement Tires .............267
Reporting Safety Defects ..........354
Resetting Perform Service Indicator . . .239
Restraint, Head ................27
Restraints, Child ...............115
Safety Checks Inside Vehicle .......134
Safety Checks Outside Vehicle ......136
Safety Defects, Reporting .........354
Safety, Exhaust Gas .............134
Safety
Information, Tire ..........257
Safety Tips ..................134
Schedule, Maintenance .......230, 234
SD Card Port .................325 Seat Belt
Adjustable Upper Shoulder Belt
Anchorage .................98
Automatic Locking Retractor (ALR) .102
Energy Management Feature .....102
Lap/Shoulder Belt Operation ......97
Lap/Shoulder Belt Untwisting .....98
Pregnant Women ............101
Seat Belt Extender ...........101
Seat Belt Pretensioner ........102
Seat Belt Reminder ............94
Seat Belt Reminder ..............94
Seat Belts ................94, 134
Adjustable Shoulder Belt ........98
Adjustable Upper Shoulder
Anchorage .................98
Child Restraint .............115
Extender .................101
Front Seat ..............94, 97
Inspection ................134
Operating Instructions .........97
Pregnant Women ............101
Pretensioners ..............102
Reminder .................76
Untwisting Procedure ..........98
Seats ......................22
Adjustment ................22
361

Windshield Defroster............135
Windshield Washers .............35
Fluid ....................35
Windshield Wipers ..............35
Wipers, Intermittent .............35
INDEX
364