Instrument Ram 2500 2018 Repair Manual

control. Pressing the GEAR-/GEAR+ switches
(on the steering wheel) while in the DRIVE
position will select the highest available
transmission gear, and will display that gear
limit in the instrument cluster as 1, 2, 3, etc.
Refer to “Electronic Range Select (ERS) Op-
eration” in this section for further informa-
tion. Some models will display both the se-
lected gear limit, and the actual current gear,
while in ERS mode.Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition
is detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission may
operate only in certain gears, or may not shift
at all. Vehicle performance may be severely
degraded and the engine may stall. In some
situations, the transmission may not re-
engage if the engine is turned off and re-
started. The Malfunction Indicator Light
(MIL) may be illuminated. A message in the
instrument cluster will inform the driver of
the more serious conditions, and indicate
what actions may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all for-
ward gears by performing the following steps:
NOTE:
In cases where the instrument cluster mes-
sage indicates the transmission may not re-
engage after engine shutdown, perform this
procedure only in a desired location (prefer-
ably, at your authorized dealer).1. Stop the vehicle.
2. Shift the transmission into PARK, if pos-
sible. If not, shift the transmission to
NEUTRAL.
3. Turn the ignition to the OFF position. On vehicles with Keyless Enter-N-Go, push
and hold the ignition switch until the
engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the trans-
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip-
ment to assess the condition of your trans-
mission.
If the transmission cannot be reset, autho-
rized dealer service is required.
Electronic Transmission Gear Selector
157

Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear (ex-
cept to prevent engine overspeed), but will
shift through the lower gears normally.
You can switch between DRIVE and ERS
mode at any vehicle speed. When the trans-
mission gear selector is in DRIVE, the trans-
mission will operate automatically, shifting
between all available gears. Tapping the
GEAR- switch (on the steering wheel) will
activate ERS mode, display the current gear
in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode,
tapping the GEAR- or GEAR+ switch will
change the top available gear.To exit ERS mode, simply push and hold the
GEAR+ switch until the gear limit display
disappears from the instrument cluster.
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the ve-
hicle could skid, causing a collision or
personal injury.
Six-Speed Automatic
Transmission — 1500 Models
Only (If Equipped)
The transmission gear position display (lo-
cated in the instrument cluster) indicates the
transmission gear range. The gear selector is
mounted either on the right side of the steer-
ing column (if equipped) or on the console (if
equipped). You must press the brake pedal to
move the gear selector out of PARK (refer to
“Brake/Transmission Shift Interlock System”
in this section). To drive, move the gear
selector from PARK or NEUTRAL to the
DRIVE position. Pull the gear selector toward
you when shifting into REVERSE or PARK, or
when shifting out of PARK (column shift
only).
The electronically-controlled transmission
provides a precise shift schedule. The trans-
mission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
ERS ControlSTARTING AND OPERATING
158

Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and
the vehicle is stopped. Be sure to keep your
foot on the brake pedal when shifting be-
tween these gears.
The transmission gear selector has only
PARK, REVERSE, NEUTRAL, and DRIVE
shift positions. Manual downshifts can be
made using the Electronic Range Select
(ERS) shift control. Pressing the ERS (-/+)
switches (column shift) or moving the gear
selector to the left or right (-/+) (console shift)
while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument clus-
ter as 1, 2, 3, etc. Refer to "Electronic Range
Select (ERS) Operation" in this section for
further information. Some models will dis-
play both the selected gear limit, and the
actual current gear, while in ERS mode.Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission re-
mains in direct gear regardless of which for-
ward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Mal-
function Indicator Light (MIL) may be illumi-
nated. Limp Home Mode allows the vehicle to
be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all for-
ward gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If theproblem is no longer detected, the trans-
mission will return to normal operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip-
ment to assess the condition of your trans-
mission.
If the transmission cannot be reset, autho-
rized dealer service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models
Only)
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear, but
will shift through the lower gears normally.
Use of ERS (or TOW/HAUL mode) also en-
ables an additional underdrive gear which is
not normally used during through-gear accel-
erations. This additional gear can improve
vehicle performance and cooling capability
when towing a trailer on certain grades. In
159

ERS mode, gears 1 though 3 are underdrive
gears, and ERS 4 is direct drive. ERS 5 and 6
(Overdrive gears) are the same as the normal
fourth and fifth gears.
You can switch between DRIVE and ERS
mode at any vehicle speed. When the gear
selector is in the DRIVE position, the trans-
mission will operate automatically, shifting
between all available gears. Tapping the ERS
(-) switch (column shift) or tapping the gear
selector to the left (-) (console shift) will
activate ERS mode, display the current gear
in the instrument cluster, and set that gear as
the top available gear. For example, if you are
in DRIVE and are in third (direct) gear, when
you tap the gear selector/switch one time in
the (-) direction, the display will show 4 (ERS
4 is direct gear). Another tap down (-) will
shift the transmission down to ERS 3 (the
added underdrive gear). Once in ERS mode,
tapping (-) or (+) will change the top available
gear.To exit ERS mode, simply hold the gear
selector to the right (+) (console shift) or
press and hold the ERS (+) switch (column
shift) until the gear limit display disappears
from the instrument cluster.
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the ve-
hicle could skid, causing a collision or
personal injury.NOTE:
To select the proper gear position for maxi-
mum deceleration (engine braking), simply
press and hold the gear selector to the left (-)
(console shift) or the ERS (-) switch down
(column shift). The transmission will shift to
the range from which the vehicle can best be
slowed down.
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.
Six-Speed Automatic
Transmission — 2500/
3500 Models Only
The transmission gear position display (lo-
cated in the instrument cluster) indicates the
transmission gear range. The gear selector is
mounted on the right side of the steering
column. You must press the brake pedal to
move the gear selector out of PARK (refer to
“Brake/Transmission Shift Interlock System”
in this section for further information). To
ERS Control
STARTING AND OPERATING
160

drive, move the gear selector from PARK or
NEUTRAL to the DRIVE position. Pull the
gear selector toward you when shifting into
REVERSE or PARK, or when shifting out of
PARK.
The electronically-controlled transmission
provides a precise shift schedule. The trans-
mission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and
the vehicle is stopped. Be sure to keep your
foot on the brake pedal when shifting be-
tween these gears.
The transmission gear selector has only
PARK, REVERSE, NEUTRAL, and DRIVE
shift positions. Manual downshifts can be
made using the Electronic Range Select
(ERS) shift control. Pressing the ERS (-/+)
switches (on the gear selector) while in the
DRIVE position will select the highest avail-
able transmission gear, and will display that
gear limit in the instrument cluster as 1, 2, 3,etc. Refer to "Electronic Range Select (ERS)
Operation" in this section for further informa-
tion. Some models will display both the se-
lected gear limit, and the actual current gear,
while in ERS mode.
Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition
is detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission
remains in fourth gear regardless of which
forward gear is selected. PARK, REVERSE,
and NEUTRAL will continue to operate. The
Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer
for service without damaging the transmis-
sion.
In the event of a momentary problem, the
transmission can be reset to regain all for-
ward gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the trans-
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip-
ment to assess the condition of your trans-
mission.
If the transmission cannot be reset, autho-
rized dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear, but
will shift through the lower gears normally.
161

You can switch between DRIVE and ERS
mode at any vehicle speed. When the gear
selector is in the DRIVE position, the trans-
mission will operate automatically, shifting
between all available gears. Tapping the ERS
(-) switch will activate ERS mode, display the
current gear in the instrument cluster, and
set that gear as the top available gear. Once
in ERS mode, tapping (-) or (+) will change
the top available gear.
To exit ERS mode, simply push and hold the
ERS (+) switch until the gear limit display
disappears from the instrument cluster.WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the ve-
hicle could skid, causing a collision or
personal injury.
NOTE:
To select the proper gear position for maxi-
mum deceleration (engine braking), simply
push and hold the ERS (-) switch. The trans-
mission will shift to the range from which the
vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED
• Four-wheel drive trucks are equipped with either a manually shifted transfer case or
an electronically shifted transfer case. Re-
fer to the operating instructions for elec-
tronic transfer case, located in this section
for further information.
• For further information on the manually shifted transfer case, refer to “Four Wheel
Drive Operation” in “Starting And Operat-
ing” in your Owner’s Manual.
Electronically Shifted Transfer
Case (Four-Position Switch) — If
Equipped
The electronic shift transfer case is operated
by the 4WD Control Switch (Transfer Case
Switch), which is located on the instrument
panel.Column Gear Selector
STARTING AND OPERATING
162

Four-Position Electronically
Shifted Transfer Case (Eight
Speed Transmission Only) — If
Equipped
This is an electronic shift transfer case and is
operated by the 4WD Control Switch (Trans-
fer Case Switch), which is located on the
instrument panel.This electronically shifted transfer case pro-
vides four mode positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive Lock High Range (4WD
LOCK)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Rear-Wheel Drive High Range — This range
is for normal street and highway driving on
dry hard surfaced roads.
4WD LOCK
Four-Wheel Drive Lock High Range — This
range maximizes torque to the front drive-
shaft, forcing the front and rear wheels to
rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
Four-Position/On-Demand Transfer Case — Eight Speed Transmission Only
STARTING AND OPERATING
166

Five-Position Electronically
Shifted Transfer Case (Eight
Speed Transmission Only) — If
Equipped
This is an electronic shift transfer case and is
operated by the 4WD Control Switch (Trans-
fer Case Switch), which is located on the
instrument panel.This electronically shifted transfer case pro-
vides five mode positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive Automatic High Range
(4WD AUTO)
• Four-Wheel Drive Lock High Range (4WD LOCK)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Rear-Wheel Drive High Range — This range
is for normal street and highway driving on
dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto High Range — This
range sends power to the front wheels. The
four–wheel drive system will be automatically
engaged when the vehicle senses a loss of
traction. Additional traction for varying road
conditions.
Five-Position/On-Demand Transfer Case — Eight Speed Transmission Only
STARTING AND OPERATING
168

AIR SUSPENSION SYSTEM
(1500 MODELS) — IF EQUIPPED
Description
The air suspension system provides full time
load leveling capability along with the benefit
of being able to adjust vehicle height by the
push of a button.Automatic height changes will occur based
on vehicle speed and the current vehicle
height. The indicator lamps and instrument
cluster messages will operate the same for
automatic changes and user requested
changes.
•
Normal Ride Height (NRH) – This is the stan-
dard position of the suspension and is
meant for normal driving.
• Off-Road 1 (OR1) (Raises the vehicle approxi-
mately 1 in (26 mm)) - This position should
be the primary position for all off-road driv-
ing until Off Road 2 (OR2) is needed. A
smoother and more comfortable ride will
result. To enter OR1, push the “Up” button
once from the NRH position while the ve-
hicle speed is below 35 mph (56 km/h).
When in the OR1 position, if the vehicle
speed remains between 40 mph (64 km/h)
and 50 mph (80 km/h) for greater than
20 seconds or if the vehicle speed exceeds
50 mph (80 km/h), the vehicle will be
automatically lowered to NRH. Off-Road
1 may not be available due to vehicle pay-
load, an instrument cluster message will be
displayed when this occurs. Refer to “In- strument Cluster Display” in “Getting To
Know Your Instrument Panel” in the Own-
er’s Manual for further information.
• Off-Road 2 (OR2) (Raises the vehicle approxi-
mately 2 in (51 mm)) - This position is
intended for off-roading use only where
maximum ground clearance is required. To
enter OR2, push the “Up” button twice
from the NRH position or once from the
OR1 position while vehicle speed is below
20 mph (32 km/h). While in OR2, if the
vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically
lowered to OR1. Off-Road 2 may not be
available due to vehicle payload, an instru-
ment cluster message will be displayed
when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” in the Owner’s Manual
for further information.
• Aero Mode (Lowers the vehicle approximately
.6 in [15 mm]) – This position provides
improved aerodynamics by lowering the ve-
hicle. The vehicle will automatically enter
Aero Mode when the vehicle speed remains
between 62 mph (100 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or
1500 Air Suspension Controls
1 — Off-Road 1 Indicator
2 — Off-Road 2 Indicator
3 — Up Button
4 — Down Button
5 — Entry/Exit Mode Indicator
6 — Normal Ride Height Indicator
STARTING AND OPERATING
170

if the vehicle speed exceeds 66 mph
(106 km/h). The vehicle will return to NRH
from Aero Mode if the vehicle speed re-
mains between 30 mph (48 km/h) and
35 mph (56 km/h) for greater than 20 sec-
onds or if the vehicle speed falls below
30 mph (48 km/h).
NOTE:
Automatic Aero Mode may be disabled
through vehicle settings in the instrument
cluster when equipped with Uconnect 3.0, or
your Uconnect Radio when equipped with
Uconnect 5.0, 8.4A, or 8.4AN.
• Entry/Exit Mode (Lowers the vehicle approxi-
mately 2 in (51 mm)) - This position lowers
the vehicle for easier passenger entry and
exit as well as lowering the rear of the
vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the
“Down” button once from the NHR while
the vehicle speed is below 33 mph (53 km/
h). Once the vehicle speed goes below
15 mph (24 km/h) the vehicle height will
begin to lower. If the vehicle speed remains
between 15 mph (24 km/h) and 25 mph
(40 km/h) for greater than 60 seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be
cancelled. To return to Normal Height
Mode, push the “Up” button once while in
Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an instru-
ment cluster message will be displayed
when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” in the Owner’s Manual
for further information.
Air Suspension Modes
The Air Suspension system has multiple
modes to protect the system in unique situa-
tions:
AERO Mode
To improve aerodynamics, the air suspension
system has a feature which will put the ve-
hicle into AERO height automatically. Refer
to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” in the Own-
er’s Manual for further information.
NOTE:
This mode is intended to be enabled with
engine running.
Tire/Jack Mode
To assist with changing a tire, the air suspen-
sion system has a feature which allows the
automatic leveling to be disabled. Refer to
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” in the Owner’s
Manual for further information.
NOTE:
This mode is intended to be enabled with
engine running.
Transport Mode
For towing your vehicle with four wheels off
the ground, the air suspension system has a
feature which will put the vehicle into Entry/
Exit height and disable the automatic load
leveling system. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instru-
ment Panel” in the Owner’s Manual for fur-
ther information.
171