service indicator Ram 2500 2018 User Guide

tion. At this point the engine Powertrain
Control Module (PCM) will register a fault
code, the instrument panel will display a
MIL light.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
• Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likeli-
hood of permanent damage to the after-
treatment system. If this condition is not
corrected and a dealer service is not per-
formed, extensive exhaust after-treatment
damage can occur. To correct this condition
it will be necessary to have your vehicle
serviced by your local authorized dealer. NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent
the diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and re-
duced engine power. Only an authorized
dealer will be able to correct this condition.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
Diesel Exhaust Fluid (DEF) Warning Mes-
sages
Your vehicle will begin displaying warning
messages when the DEF level reaches a driv-
ing range of approximately 500 miles
(800 km). If the following warning message
sequence is ignored, your vehicle may not
restart unless DEF is added with in the dis-
played mileage shown in the cluster mes-
sage. •
Engine Will Not Restart in XXXX mi DEF Low
Refill Soon — This message will display
when DEF driving range is less than
500 miles, DEF fluid top off is required
with in the displayed mileage. The message
will be displayed in the cluster during ve-
hicle start up with the current allowed mile-
age and accompanied by a single chime.
The remaining mileage can be pulled up
anytime by way of the “Messages” list
within the instrument cluster display.
• Engine Will Not Restart in XXXX mi Refill DEF
— This message will display when DEF
driving range is less than 200 miles. It is
also displayed at 150 miles and 100 miles.
DEF fluid top off is required with in the
displayed mileage. The message will be
displayed in the instrument cluster display
during vehicle start up with an updated
distance mileage, and it will be accompa-
nied by a single chime. Starting at
100 miles, remaining range will be con-
tinuously displayed while operating the ve-
hicle. Chimes will also accompany the 75,
50 and 25 mile remaining distances. The
DEF Low telltale will be on continuously
until DEF fluid is topped off.
GETTING TO KNOW YOUR INSTRUMENT PANEL
68

•Engine Will Not Restart Refill DEF — This
message will display when the DEF driving
range is less than 1 mile, DEF fluid top off
is required or the engine will not restart.
The message will be displayed in the instru-
ment cluster display during vehicle start
up, and it will be accompanied by a single
chime. The DEF Low telltale will be illumi-
nated continuously until DEF fluid tank is
filled with a minimum of two gallons of
DEF.
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are different messages which are dis-
played if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected.
When the DEF system needs to be serviced
the following warnings will display:
• Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected and each time the vehicle is
started. The message will be accompanied
by a single chime and the Malfunction Indicator Light. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced immediately. If not
corrected in 50 miles, vehicle will enter the
“Engine Will not restart in XXXmi Service
DEF See dealer” warning stage and mes-
sage.
• Incorrect DEF Detected See Dealer — This
message will display if the DEF system has
detected the incorrect fluid has been intro-
duced to the DEF tank. The message will be
accompanied by a single chime. We recom-
mend you drive to your nearest authorized
dealer and have your vehicle serviced im-
mediately. If not corrected in 30 miles,
vehicle will enter the “Engine Will not re-
start in XXX mi Service DEF See dealer”
warning stage and message.
• Engine Will Not Restart in XXX mi Service DEF
See Dealer — This message is first dis-
played if the fault detected is not serviced
after 50 miles of operation. It is also dis-
played at 150 miles 125 miles and
100 miles. System service is required
within the displayed mileage. The message
will be displayed during vehicle start up
with an updated distance mileage, and it will be accompanied by a single chime.
Starting at 100 miles, remaining range will
be continuously displayed while operating
the vehicle. Chimes will also accompany
the 75, 50 and 25 mile remaining dis-
tances. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced immediately.
• Engine Will Not Restart Service DEF System
See Dealer — This message will display if
DEF system issue detected is not serviced
during the allowed period. Your engine will
not restart unless your vehicle is serviced by
your authorized dealer. This message will
be displayed when under 1 mile until en-
gine will not start and each time the vehicle
is started, and will be continuously dis-
played. The message will be accompanied
by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined.
We highly recommend you drive to your
nearest authorized dealer if the message
appears while engine is running.
• Engine Will Not Start Service DEF System See
Dealer — This message will display when
the fault detected is not serviced after the
Engine will not restart Service DEF System
69

See Dealer message is displayed on the
next subsequent restart. Your engine will
not start unless your vehicle is serviced by
your authorized dealer. The message will be
accompanied by a single chime. Your Mal-
function Indicator Light will be continu-
ously illuminated. If the message appears
and you can not start the engine, we rec-
ommend you have your vehicle towed to
your nearest authorized dealer
immediately.
Diesel Messages And Warnings
— 6.7L Cummins Diesel Engine
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever pro-
duced. To achieve these emissions stan-
dards, your vehicle is equipped with a state-
of-the-art engine and exhaust system. These
systems are seamlessly integrated into your
vehicle and managed by the Powertrain Con-
trol Module (PCM). The PCM manages enginecombustion to allow the exhaust system’s
catalyst to trap and burn Particulate Matter
(PM) pollutants, with no input or interaction
on your part.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
Your vehicle has the ability to alert you to
additional maintenance required on your ve-
hicle or engine. The following messages may
display in your instrument cluster display:
• Perform Service — Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the “Per-
form Service” message is displayed in the
instrument cluster display it is necessary to
have the emissions maintenance per-
formed. Emissions maintenance may in- clude replacing the Closed Crankcase Ven-
tilation (CCV) filter element. The procedure
for clearing and resetting the "Perform Ser-
vice" indicator message is located in the
appropriate Service Information.
• Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy" will
be displayed in the instrument cluster dis-
play if the exhaust particulate filter reaches
80% of its maximum storage capacity. Un-
der conditions of exclusive short duration
and low speed driving cycles, your Cum-
mins diesel engine and exhaust after-
treatment system may never reach the con-
ditions required to remove the trapped PM.
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Rem-
edy” message will be displayed in the in-
strument cluster display. If this message is
displayed, you will hear one chime to assist
in alerting you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel en-
gine and exhaust after-treatment system to
GETTING TO KNOW YOUR INSTRUMENT PANEL
70

remove the trapped PM and restore the sys-
tem to normal operating condition.
•Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
Diesel Particulate Filter (DPF) is self-
cleaning. Maintain your current driving
condition until regeneration is completed.
• Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition.
• Exhaust Service Required — See Dealer Now
— This message indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation. •
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likeli-
hood of permanent damage to the after-
treatment system. If this condition is not
corrected and a dealer service is not per-
formed, extensive exhaust after-treatment
damage can occur. To correct this condition
it will be necessary to have your vehicle
serviced by your local authorized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent
the diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and re-
duced engine power. Only an authorized
dealer will be able to correct this condition.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated
to protect the turbocharger during engine
start up in cold ambient temperatures.
• Engine Power Reduced During Warmup —
This message will display during start up
when the ambient temperature is between
10° F (-12° C) and -10° F (-23° C).
• Engine Power Reduced Up To 30 Sec (Sec-
onds) During Warmup — This message will
display during start up when the ambient
temperature is between -10° F (-23° C) and
-25 F (-32° C).
• Engine Power Reduced Up To 2 Min (Minutes)
During Warmup — This message will display
during start up when the ambient tempera-
ture is -25° F (-32° C) and below.
• Coolant Low — This telltale will turn
on to indicate the vehicle coolant level
is low. Refer to “Dealer Service” in “Servic-
ing And Maintenance” in the Owner’s
Manual at www.mopar.com/en-us/care/
owner-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Resi-
dents) for further information.
71

under demanding hot or high altitude condi-
tions. If the instrument cluster display dis-
plays the message “Active Airbox Service
Required See Dealer”, vehicle performance
may be reduced until service is performed by
an authorized RAM dealer.
Oil Life Reset
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the instru-
ment cluster display after a single chime has
sounded, to indicate the next scheduled oil
change interval. The engine oil change indi-
cator system is duty cycle based, which
means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following proce-
dure(s).Vehicles Equipped With Passive Entry
1. Without pushing the brake pedal, push
the ENGINE START/STOP button and
place the ignition to the ON/RUN position
(do not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the ”Vehicle Info” screen, then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “Reset”.
5. Push and release the downarrow button to
select “Yes,” then push and release the
right arrow button to select reset of the Oil
Life to 100%.
6. Push and release the uparrow button to
exit the instrument cluster display screen. Vehicles Not Equipped With Passive Entry
1. Without pushing the brake pedal, cycle
the ignition to the ON/RUN position (do
not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the “Vehicle Info” screen then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “YES” by pushing the rightarrow
then push and release the rightarrow
button to select reset of the Oil Life to
100%.
5. Push and release the uparrow button to
exit the instrument cluster display screen.
NOTE:
If the indicator message illuminates when
you start the vehicle, the Oil Life indicator
system did not reset. If necessary, repeat this
procedure.
GETTING TO KNOW YOUR INSTRUMENT PANEL
74

Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Elec-
tronic Brake Force Distribution (EBD). In the
event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light.
Immediate repair to the ABS system is re-
quired.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from
the OFF position to the ON/RUN position.
The light should illuminate for approximately
two seconds. The light should then turn off
unless the parking brake is applied or a brake
fault is detected. If the light does not illumi-
nate, have the light inspected by your autho-
rized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in
the ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.— Vehicle Security Warning Light — If
Equipped
This light will flash at a fast rate for approxi-
mately 15 seconds when the vehicle security
alarm is arming, and then will flash slowly
until the vehicle is disarmed.
— Engine Coolant Temperature Warn-
ing Light
This light warns of an overheated engine
condition. If the engine coolant temperature
is too high, this indicator will illuminate and a
single chime will sound. If the temperature
reaches the upper limit, a continuous chime
will be sound for four minutes or until the
engine is able to cool: whichever comes first.
If the light turns on while driving, safely pull
over and stop the vehicle. If the A/C system is
on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to nor-
mal, turn the engine off immediately and call
for service. Refer to “If Your Engine Over-
heats” in “In Case Of Emergency” for further
information.
— Battery Charge Warning Light
This light illuminates when the battery is not
charging properly. If it stays on while the
engine is running, there may be a malfunc-
tion with the charging system. Contact your
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If
the light turns on while driving, stop the
vehicle and shut off the engine as soon as
possible. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
— Electronic Throttle Control (ETC)
Warning Light
This light informs you of a problem with the
Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is run-
ning, the light will either stay on or flash
77

depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing.
The light will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN posi-
tion and remain on briefly as a bulb check. If
the light does not come on during starting,
have the system checked by an authorized
dealer.— Electric Power Steering Fault
Warning Light
This light will turn on when there's a
fault with the EPS (Electric Power Steering)
system. Refer to “Power Steering” in
“Starting And Operating” in the Owner’s
Manual at
https://www.mopar.com/en-us/care/
owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.
— Trailer Brake Disconnected Warn-
ing Light
This telltale is on when the Trailer Brake has
been disconnected.
— Door Open Warning Light
This indicator will illuminate when a door is
ajar/open and not fully closed. NOTE:
If the vehicle is moving there will also be a
single chime.
Yellow Warning Lights
— Engine Check/Malfunction Indica-
tor Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
The light will illuminate when the ignition is
in the ON/RUN position before engine start.
If the bulb does not come on when turning
the ignition switch from OFF to ON/RUN,
have the condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
GETTING TO KNOW YOUR INSTRUMENT PANEL
78

catalytic converter damage. The vehicle
should be serviced as soon as possible if this
occurs.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher tem-
peratures than in normal operating condi-
tions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc.
This could result in death or serious injury
to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause dam-
age to the vehicle control system. It also
could affect fuel economy and driveability.
If the MIL is flashing, severe catalytic
converter damage and power loss will soon
occur. Immediate service is required.
— Electronic Stability Control (ESC)
Active Warning Light — If Equipped
This light will indicate when the Electronic
Stability Control system is Active. The “ESC
Indicator Light” in the instrument cluster will
come on when the ignition is placed in the
ON/RUN or ACC/ON/RUN position, and when
ESC is activated. It should go out with the
engine running. If the “ESC Indicator Light”
comes on continuously with the engine run-
ning, a malfunction has been detected in the
ESC system. If this light remains on after
several ignition cycles, and the vehicle has
been driven several miles (kilometers) at
speeds greater than 30 mph (48 km/h), see
your authorized dealer as soon as possible to
have the problem diagnosed and corrected.
• The “ESC Off Indicator Light” and the “ESC Indicator Light” come on momen-
tarily each time the ignition is placed in the
ON/RUN or ACC/ON/RUN position.
• The ESC system will make buzzing or click- ing sounds when it is active. This is normal;
the sounds will stop when ESC becomes
inactive. • This light will come on when the vehicle is
in an ESC event.— Electronic Stability Control (ESC) Off
Warning Light — If Equipped
This light indicates the Electronic Stability
Control (ESC) is off.
Each time the ignition is turned to ON/RUN
or ACC/ON/RUN, the ESC system will be on,
even if it was turned off previously.
— Low Washer Fluid Warning Light —
If Equipped
This indicator will illuminate when the wind-
shield washer fluid is low.
— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
79

CAUTION!
of the same size, type, and/or style. After-
market wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable. Af-
ter using an aftermarket tire sealant it is
recommended that you take your vehicle
to your authorized dealer to have your
sensor function checked.
— Low Fuel Indicator Light
When the fuel level reaches approximately
3.0 gal (11.0 L) this light will turn on, and
remain on until fuel is added.
— Anti-Lock Brake (ABS) Warning
Light
This light monitors the Anti-Lock Brake Sys-
tem (ABS). The light will turn on when the
ignition is placed in the ON/RUN or ACC/ON/
RUN position and may stay on for as long as
four seconds. If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the
brake system is not functioning and service is
required as soon as possible. However, the
conventional brake system will continue to
operate normally, assuming the Brake Warn-
ing Light is not also on.
If the ABS light does not turn on when the
ignition is placed in the ON/RUN or ACC/ON/
RUN position, have the brake system in-
spected by an authorized dealer.
— Low Coolant Level Warning Light
This telltale will turn on to indicate the ve-
hicle coolant level is low.
— Loose Fuel Filler Cap Warning Light
— If Equipped
This light will illuminate when the fuel filler
cap is loose. Properly close the filler cap to
disengage the light. If the light does not turn
off, please see your authorized dealer.
SERV4WD— Service 4WD Warning Light — If
Equipped
If the light stays on or comes on during driving,
it means that the 4WD system is not functioning
properly and that service is required. We recom-
mend you drive to the nearest service center and
have the vehicle serviced immediately.
— Transmission Temperature Warning
Light
This light indicates that the transmission
fluid temperature is running hot. This may
occur with severe usage, such as trailer tow-
ing. If this light turns on, safely pull over and
stop the vehicle. Then, shift the transmission
into PARK and run the engine at idle or
slightly higher until the light turns off.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning
Light is illuminated you could cause the
fluid to boil over, come in contact with hot
engine or exhaust components and cause a
fire.
81

rotate at the same speed. Low range provides
a greater gear reduction ratio to provide in-
creased torque at the wheels.
Refer to “Four-Wheel Drive Operation — If
Equipped” in “Starting And Operating” for
further information on four-wheel drive op-
eration and proper use.
— Wait To Start Light — If Equipped
The “Wait To Start” telltale will illuminate for
approximately two seconds when the ignition
is turned to the RUN position. It’s duration
may be longer based on colder operating
conditions. Vehicle will not initiate start until
telltale is no longer displayed. Refer to
“Starting The Engine” in “Starting And Op-
erating” for further information.
NOTE:
The “Wait To Start” telltale may not illumi-
nate if the intake manifold temperature is
warm enough.
— Water In Fuel Indicator Light — If
Equipped
The “Water In Fuel Indicator Light” will illu-
minate when there is water detected in the
fuel filters. If this light remains on, DO NOT
start the vehicle before you drain the water
from the fuel filters to prevent engine dam-
age. Refer to the “Draining Fuel/Water Sepa-
rator Filter” section in “Dealer Service” in
“Servicing And Maintenance” for further in-
formation.
— Low Diesel Exhaust Fluid (DEF) Indi-
cator Light — If Equipped
The Low Diesel Exhaust Fluid (DEF) Indicator
will illuminate if the vehicle is low on Diesel
Exhaust Fluid (DEF). Refer to “Starting And
Operating” for further information.
Green Indicator Lights
— Park/Headlight On Indicator Light
This indicator will illuminate when the park
lights or headlights are turned on.
— Front Fog Indicator Light — If
Equipped
This indicator will illuminate when the front
fog lights are on.
— Turn Signal Indicator Lights
When the left or right turn signal is activated,
the turn signal indicator will flash indepen-
dently and the corresponding exterior turn
signal lamps will flash. Turn signals can be
activated when the multifunction lever is
moved down (left) or up (right).
NOTE:
• A continuous chime will sound if the ve- hicle is driven more than 1 mile (1.6 km)
with either turn signal on.
• Check for an inoperative outside light bulb if either indicator flashes at a rapid rate.
—Cruise Control Set Indicator Light —
If Equipped
This light will turn on when the speed control
is set to the desired speed. Refer to “Speed
Control” in “Starting And Operating” for fur-
ther information.
83