4WD Ram 2500 2020 User Guide

254STARTING AND OPERATING
advantage to increasing ride height is the posi -
tive effect it has on approach/departure and
break over angles.
This system is controlled by the electronic
control sway bar switch located below the
instrument panel.

Sway Bar Disconnect Button

Push the SWAY BAR switch to activate the
system. Push the switch again to deactivate the
system. The “Sway Bar Indicator Light” (located
in the instrument cluster) will illuminate when
the bar is disconnected. The “Sway Bar Indi -
cator Light” will flash during activation transi -
tion, or when activation conditions are not met.
The stabilizer/sway bar should remain in
on-road mode during normal driving conditions. To disconnect the stabilizer/sway bar, shift to
either 4WD HIGH or 4WD LOW and push the
SWAY BAR button to obtain the Off-Road posi
-
tion. Refer to “Four Wheel Drive Operation” in
“Starting And Operating” for further informa -
tion. The “Sway Bar Indicator Light” will flash
until the stabilizer/sway bar has been fully
disconnected. NOTE:
The stabilizer/sway bar may be torque locked
due to left and right suspension height differ
-
ences. This condition is due to driving surface
differences or vehicle loading. In order for the
stabilizer/sway bar to disconnect/reconnect,
the right and left halves of the bar must be
aligned. This alignment may require that the
vehicle be driven onto level ground or rocked
from side to side.
To return to the On-Road mode, push the SWAY
BAR button again.WARNING!
Do not disconnect the stabilizer bar and drive
on hard surfaced roads or at speeds above
18 mph (29 km/h), you may lose control of
the vehicle, which could result in serious
injury or death. The front stabilizer bar
enhances vehicle stability and assists in
maintaining control of the vehicle. The system
monitors vehicle speed and will attempt to
reconnect the stabilizer bar at speeds over
18 mph (29 km/h). This is indicated by a
flashing off road light and solid on road light.
Once vehicle speed is reduced below 14 mph
(22 km/h), the system will attempt to return
to the Off-Road mode.
WARNING!
If the stabilizer/sway bar will not return to
On-Road mode, vehicle stability is reduced.
Do not attempt to drive the vehicle over
18 mph (29 km/h). Driving faster than
18 mph (29 km/h) may cause loss of control
of the vehicle, which could result in serious
injury or death. Contact your local service
center for assistance.

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256STARTING AND OPERATING
firm grip on the steering wheel and maintain a
good driving posture. Avoid sudden accelera -
tions, turns or braking. In most cases there are
no road signs, posted speed limits or signal
lights. Therefore you will need to use your own
good judgment on what is safe and what isn't.
When on a trail you should always be looking
ahead for surface obstacles and changes in
terrain. The key is to plan your future driving
route while remembering what you are currently
driving over.
When To Use Low Range
When driving off-road, shift into 4WD LOW for
additional traction or to improve handling and
control on slippery or difficult terrain. Due to the lower gearing, low range will allow the engine to
operate in a higher power range. This will allow
you to idle over obstacles and down hills, with
improved control and less effort. Also, use 4WD
LOW in rain, ice, snow, mud, and sand to get
heavy loads rolling, improve traction, or when
-
ever 4WD HIGH traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when
driving in snow, mud or sand. The vehicle will be
less responsive to steering, acceleration and
braking inputs. Therefore you should accelerate
slowly, leave greater stopping distances and
avoid abrupt vehicle maneuvers. You want to
keep a slow constant steady pace. The key is to
maintain the vehicle's momentum.
Snow – In heavy snow or for additional
control and traction at slower speeds, shift
the transmission to a low gear and shift the
transfer case to 4WD LOW if necessary. Do
not shift to a lower gear than necessary to
maintain headway. Over-revving the engine
can spin the wheels and traction will be lost.
If you start to slow to a stop, try turning your
steering wheel no more than a quarter turn
quickly back and forth, while still applying throttle. This will allow the tires to get a fresh
"bite" and help maintain your momentum.
Mud
– Deep mud creates a great deal of
suction around the tires and is very difficult to
get through. You should use 4WD LOW with a
gear low enough to maintain your momentum
without shifting. If you start to slow to a stop,
try turning your steering wheel no more than
a quarter turn quickly back and forth for addi -
tional traction. Mud holes pose an increased
threat of vehicle damage and getting stuck.
They are normally full of debris from previous
vehicles getting stuck. As a good practice
before entering any mud hole, get out and
determine how deep it is, if there are any
hidden obstacles and if the vehicle can be
safely recovered if stuck.
Sand – Soft sand is very difficult to travel
through with full tire pressure. When crossing
soft sandy spots in a trail, maintain your
vehicle's momentum and do not stop. The
WARNING!
Always wear your seat belt and firmly tie down
cargo. Unsecured cargo can become
projectiles in an off-road situation.
CAUTION!
Never park your vehicle over dry grass or
other combustible materials. The heat from
your vehicle exhaust system could cause a
fire.
CAUTION!
On icy or slippery roads, do not downshift at
high engine RPMs or vehicle speeds because
engine braking may cause skidding and loss
of control.

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258STARTING AND OPERATING
the removed dirt to fill the rut ahead of the
turnout you just created. You should now be
able to drive out following the trench you just
created at a 45-degree angle.
Crossing Logs
To cross a log, approach it at a slight angle
(approximately 10 to 15 degrees). This allows
one front tire to be on top of the log while the
other just starts to climb the log. While climbing
the log, modulate your brake and accelerator to
avoid spinning the log out from under your tires.
Then ease the vehicle off the log using your
brakes.
Getting High Centered
If you get hung up or high centered on an object,
get out of the vehicle and try to determine what
the vehicle is hung up on, where it is contacting
the underbody and what is the best direction to
recover the vehicle. Depending on what you are
in contact with, jack the vehicle up and place a
few rocks under the tires so the weight is off of
the high point when you let the vehicle down.
You can also try rocking the vehicle or winching
the vehicle off the object.
Hill Climbing
Hill climbing requires good judgment and a
good understanding of your abilities and your
vehicle's limitations. Hills can cause serious
problems. Some are just too steep to climb and
should not be attempted. You should always
feel confident with the vehicle and your abilities. You should always climb hills straight up and
down. Never attempt to climb a hill on an angle.
Before Climbing A Steep Hill
– As you
approach a hill consider its grade or steep -
ness. Determine if it is too steep. Look to see
what the traction is on the hill side trail. Is the
trail straight up and down? What is on top
and the other side? Are there ruts, rocks,
branches or other obstacles on the path?
Can you safely recover the vehicle if some -
thing goes wrong? If everything looks good
and you feel confident, then change trans-
mission into a lower gear, shift the transfer
case into 4WD LOW and proceed with
caution. You should use first gear and 4WD
LOW for very steep hills.
Driving Uphill – Once you have determined
your ability to proceed and have shifted into
the appropriate gear, line your vehicle up for
the straightest possible run. Accelerate with
an easy constant throttle and apply more
power as you start up the hill. Do not race
forward into a steep grade, the abrupt
change of grade could cause you to lose
control. If the front end begins to bounce,
ease off the throttle slightly to bring all four
tires back on the ground. As you approach
the crest of the hill ease off the throttle and
WARNING!
There is an increased risk of rollover when
crossing an obstacle, at any angle, with steep
sides.
CAUTION!
Do not attempt to cross a log with a greater
diameter than the running ground clearance
or the vehicle will become high centered.
CAUTION!
Winching or rocking the vehicle off hard
objects increases the risk of underbody
damage.

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STARTING AND OPERATING259
slowly proceed over the top. If the wheels
start to slip as you approach the crest of a
hill, ease off the accelerator and maintain
headway by turning the steering wheel no
more than a quarter turn quickly back and
forth. This will provide a fresh "bite" into the
surface and will usually provide enough trac -
tion to complete the climb. If you do not make
it to the top, place the vehicle in REVERSE
and back straight down the grade using
engine resistance along with the vehicle
brakes.
Driving Downhill – Before driving down a
steep hill you need to determine if it is too
steep for a safe descent. What is the surface
traction? Is the grade too steep to maintain a
slow controlled descent? Are there obsta -
cles? Is it a straight descent? Is there plenty
of distance at the base of the hill to regain
control if the vehicle descends too fast? If
you feel confident in your ability to proceed then make sure you are in 4WD LOW with the
transmission in FIRST gear (manually select
FIRST gear on automatic transmissions) and
proceed with caution. Allow engine braking to
control the descent and apply your brakes if
necessary, but do not allow the tires to lock.
Driving Across An Incline
– If at all possible
avoid driving across an incline. If it is neces -
sary, know your vehicle's abilities. Driving
across an incline places more weight on the
downhill wheels, which increases the possi -
bilities of a downhill slide or rollover. Make
sure the surface has good traction with firm
and stable soils. If possible transverse the
incline at an angle heading slightly up or
down.
If You Stall Or Begin To Lose Headway – If you
stall or begin to lose headway while climbing
a steep hill, allow your vehicle to come to a
stop and immediately apply the brake.
Restart the engine and shift into REVERSE.
Back slowly down the hill allowing the
compression braking of the engine and trans -
mission to help regulate your speed. If the
brakes are required to control vehicle speed,
apply them lightly and avoid locking or skid-
ding the tires.
WARNING!
Never attempt to climb a hill at an angle or
turn around on a steep grade. Driving across
an incline increases the risk of a roll over,
which may result in severe injury or death.
WARNING!
Do not descend a steep grade in NEUTRAL.
Use vehicle brakes in conjunction with engine
braking. Descending a grade too fast could
cause you to lose control and be seriously
injured or killed.
WARNING!
Driving across an incline increases the risk of
a rollover, which may result in severe injury.
WARNING!
If the engine stalls or you lose headway or
cannot make it to the top of a steep hill or
grade, never attempt to turn around. To do so
may result in tipping and rolling the vehicle,
which may result in severe injury. Always back
carefully straight down a hill in REVERSE.
Never back down a hill in NEUTRAL using only
the vehicle brakes. Never drive diagonally
across a hill, always drive straight up or down.
5

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260STARTING AND OPERATING
Driving Through Water
Extreme care should be taken crossing any type
of water. Water crossings should be avoided if
possible and only be attempted when neces -
sary, in a safe responsible manner. You should
only drive through areas which are designated
and approved. You should tread lightly and
avoid damage to the environment. You should
know your vehicle's abilities and be able to
recover it if something goes wrong. You should
never stop or shut a vehicle off when crossing
deep water unless you ingested water into the
engine air intake. If the engine stalls do not
attempt to restart it. Determine if it has ingested
water first. The key to any crossing is low and
slow. You want to use FIRST gear in 4WD LOW
and proceed very slowly with a constant slow
speed (3-5 mph [5–8 km/h] maximum) and
light throttle. Keep the vehicle moving; do not
try to accelerate through the crossing. After
crossing any water higher than the bottom of
the axle differentials, you should inspect all of
the vehicle fluids for signs of water ingestion.
Before You Cross Any Type Of Water – As you
approach any type of water you need to
determine if you can cross it safely and
responsibly. If necessary, get out and walk
through the water or probe it with a stick. You
need to be sure of its depth, approach angle,
current and bottom condition. Be careful of
murky or muddy waters, check for hidden
obstacles. Make sure you will not be
intruding on any wildlife and you can recover
the vehicle if necessary. The key to a safe
crossing is the water depth, current and
bottom conditions. On soft bottoms the
vehicle will sink in, effectively increasing the
water level on the vehicle. Be sure to
consider this when determining the depth
and the ability to safely cross.
Crossing Puddles, Pools, Flooded Areas Or
Other Standing Water – Puddles, pools,
flooded or other standing water areas
normally contain murky or muddy waters.
These water types normally contain hidden
obstacles and make it difficult to determine
an accurate water depth, approach angle,
and bottom condition. Murky or muddy water
holes are where you want to hook up tow
straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If
you are able to determine you can safely
cross, than proceed using the low and slow
method.
Crossing Ditches, Streams, Shallow Rivers Or
Other Flowing Water – Flowing water can be
extremely dangerous. Never attempt to cross
a fast running stream or river even in shallow
water. Fast moving water can easily push
your vehicle downstream sweeping it out of
control. Even in very shallow water, a high
current can still wash the dirt out from
CAUTION!
Water ingestion into the axles, transmission,
transfer case, engine or vehicle interior can
occur if you drive too fast or through too deep
of water. Water can cause permanent
damage to engine, driveline or other vehicle
components and your brakes will be less
effective once wet and/or muddy.
CAUTION!
Muddy waters can reduce the cooling system
effectiveness by depositing debris onto the
radiator.

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332STARTING AND OPERATING
(Continued)
3. Firmly apply the parking brake. Place auto-
matic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instruc -
tions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.Recreational Towing — Four-Wheel Drive
Models
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into NEUTRAL
(N) for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure
for your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)

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IN CASE OF EMERGENCY369
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
If the transmission and drivetrain are operable,
disabled vehicles may also be towed as
described under “Recreational Towing” in the
“Starting And Operating” section. NOTE:
Vehicles equipped with the Air Suspension
System must be placed in Transport mode,
before tying them down (from the body) on a
trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine
will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these
instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.
Refer to “Air Suspension System — If Equipped”
in “Starting And Operating” for more informa
-
tion.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed
transmission)
• 30 miles (48 km) max distance (8–speed
transmission) See instructions in “Recreational Towing” under
“Starting And Operating”
Automatic Transmission in
PARK
Transfer Case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6

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