air suspension Ram 2500 2020 User Guide

STARTING AND OPERATING333
Shifting Into (N) NEUTRAL
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral)
With electronic shift transfer case, push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed “N” button (at the center of the
transfer case switches) that must be
pushed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N
(Neutral) indicator light will blink while
the shift is in progress. The light will stop
blinking (stay on solid) when the shift to N
(Neutral) is complete. After the shift is
completed and the N (Neutral) light stays
on, release the N (Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE. 7. Release the brake pedal for five seconds
and ensure that there is no vehicle move-
ment.
8. Repeat steps 6 and 7 with automatic trans -
mission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK. On 8-speed transmissions the shifter will auto -
matically select PARK when the engine is
turned off.
11. Turn the ignition to the OFF mode, then cycle the ignition to the RUN mode and back
to the OFF mode. Remove the key fob from
the ignition.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK.
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
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334STARTING AND OPERATING
NOTE:
With electronic shift transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
If the vehicle is equipped with air suspension,
the engine should be started and left running
for a minimum of 60 seconds (with all the
doors closed) at least once every 24 hours. This process allows the air suspension to
adjust the vehicle’s ride height to compen
-
sate for temperature effects.
Shifting Out Of (N) NEUTRAL
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL.
With manual shift transfer case, shift the transfer case lever to the desired posi -
tion.
With electronic shift transfer case with rotary selector switch, push and hold the
transfer case N (Neutral) button until the
N (Neutral) indicator light turns off. After
the N (Neutral) indicator light turns off,
release the N (Neutral) button. After the
N (Neutral) button has been released, the
transfer case will shift to the position indi -
cated by the selector switch.
With electronic shift transfer case with push-button selector switch, push and
hold the switch for the desired transfer
case position, until the N (Neutral) indi -
cator light turns off and the desired posi -
tion indicator light turns on.
NOTE:
When shifting out of transfer case N (Neutral),
turning the engine OFF is not required, but may
be helpful to avoid gear clash. With the 8-speed
automatic transmission, the engine must
remain running, since turning the engine OFF
will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the
transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic trans -
mission into PARK. On 8-speed transmis -
sions the shifter will automatically select
PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.

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354IN CASE OF EMERGENCY
Power Distribution Center
The Power Distribution Center is located in the
engine compartment near the battery. This
center contains cartridge fuses, micro fuses,
relays, and circuit breakers. A description of
each fuse and component may be stamped on
the inside cover, otherwise the cavity number of
each fuse is stamped on the inside cover that
corresponds to the following chart.

Power Distribution Center Location

CavityCartridge Fuse Micro Fuse Description
F0180 Amp Black –Rad Fan Control Module – If Equipped (DS 1500 Only)
F02 60 Amp Yellow –ABS Pump Motor (HD Only)
F03 60 Amp Yellow –Rad Fan – If Equipped
F04 50 Amp Red 400W Inverter – If Equipped (HD Only)
F05 40 Amp Green
50 Amp Red (Special
Services Vehicle (SSV)) –
Compressor For Air Suspension – If Equipped
F06 40 Amp Green –ABS Pump Motor (DS 1500 Only)
Steering Torque Overlay Module (STOM) (HD Only)
F07 40 Amp Green –Starter Solenoid
F08 20 Amp Blue (DS 1500 LD/
Cummins Diesel)40 Amp Green –
–
NOX Sensor – If Equipped
Aux Relay Output- SSV Only

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IN CASE OF EMERGENCY357
F3730 Amp Pink –Fuel Heater #2, Aux Relay 2 – If Equipped (HD Only)
SSV (DS 1500 Only)
F38 30 Amp Pink –Integrated Trailer Brake Module – If Equipped (HD Only)
Power Inverter 115 Volts AC – If Equipped (DS 1500 Only)
F39 20 Amp Blue –Power Outlet – SSV Only
F40 –10 Amp Red Ventilated Seats – If Equipped (HD Only)
F41 –10 Amp Red Active Grille Shutter / Active Air Dam – If Equipped
F42 –20 Amp Yellow Horn
F43 –15 Amp Blue Heated Steering Wheel – If Equipped (HD Only)
F44 –10 Amp Red Diagnostic Port
F46 –10 Amp RedUpfitters Relay Coil – If Equipped (HD Only)
Spare (DS 1500 Only)
F49 –10 Amp RedInstrument Panel Cluster / HVAC (DS 1500 Only)
Instrument Cluster / MOD CSG (HD Only)
F50 –20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp RedIgnition Node Module / Keyless Ignition Node Module,
Radio Frequency Hub Module / Electric Steering Column
Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F56 –15 Amp Blue Additional Diesel Content - If Equipped (DS 1500 Only)
CavityCartridge Fuse Micro Fuse Description
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360IN CASE OF EMERGENCY
F78 –10 Amp RedEngine Control Module / Powertrain Control Module /
Electric Power Steering (DS 1500 Only)
F78 –15 Amp BlueEngine Control Module / Powertrain Control Module / AEB
RACM MOD / Feed To AUX PDC Relay Coils/ HRLS (HD
Only)
F79 –15 Amp Blue ID / Clearance Lights
F80 –10 Amp RedUniversal Garage Door Opener / Compass / Anti-Intrusion
Module (DS 1500 Only)
ASSY Overhead Console / SW Assist / SW 911 – If
Equipped (HD Only)
F81 –20 Amp Yellow Trailer Tow Right Turn / Stop Lights - If Equipped
F82 –10 Amp Red Steering Column Control Module / Cruise Control
F83 ––No Connection
F84 –15 Amp Blue ASBM / HVAC / ICS / Rear Heated Seat Switches
F85 –10 Amp Red Airbag Module
F86 –10 Amp Red Airbag Module
F87 –10 Amp RedAir Suspension / ITBM / Steering Column Control Module
/ MOD Gateway CAN-C Trailer TPM (HD Only)
Air Suspension / Trailer Tow / DC/DC Converter (Voltage
Stabilizer) / Steering Column Control Module / Occupant
Classification Sensor (DS 1500 Only)
F88 –15 Amp Blue Instrument Panel Cluster
CavityCartridge Fuse Micro Fuse Description

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IN CASE OF EMERGENCY369
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
If the transmission and drivetrain are operable,
disabled vehicles may also be towed as
described under “Recreational Towing” in the
“Starting And Operating” section. NOTE:
Vehicles equipped with the Air Suspension
System must be placed in Transport mode,
before tying them down (from the body) on a
trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine
will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these
instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.
Refer to “Air Suspension System — If Equipped”
in “Starting And Operating” for more informa
-
tion.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed
transmission)
• 30 miles (48 km) max distance (8–speed
transmission) See instructions in “Recreational Towing” under
“Starting And Operating”
Automatic Transmission in
PARK
Transfer Case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
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SERVICING AND MAINTENANCE387
Inspect the CV/Universal joints. X X X X X X X X X X X X X X X X X X X X
Inspect the front suspension,
tie rod ends and boot seals for
cracks or leaks and all parts for
damage, wear, improper
looseness or end play; replace if
necessary. X X X X X X X X X X
Inspect the brake linings. XXXXX X
Inspect and adjust parking
brake. X
XXXX X
Inspect drive belt; replace as
necessary. X
XXXX X
Inspect wheel bearings. XXXX X
Additional Maintenance
Replace cabin air filter. XXXXX X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
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MULTIMEDIA469
Trailer Brake
After pressing the Trailer Brake button on the touchscreen, the following settings will be available:NOTE:
When this feature is selected, the air suspension system is disabled to prevent auto leveling of the suspension, while the vehicle is on a jack changing
a tire.
Transport Mode OnOff
NOTE:
When the “Transport Mode” feature is selected, the air suspension system is disabled to assist with flat bed towing. Wheel Alignment Mode OnOff
NOTE:
The “Wheel Alignment Mode” feature prevents auto leveling of the air suspension while performing a wheel alignment service. Before performing a
wheel alignment, this mode must be enabled. Refer to an authorized dealer for further information.
Setting Name Selectable Options
Setting NameSelectable Options
Trailer SelectTrailer 1Trailer 2Trailer 3Trailer 4
Trailer Brake Type Light ElectricHeavy Electric Light EOHHeavy EOH
Trailer Name List of Trailer Names Available
NOTE:
You can select and personalize your trailer name depending on the type of trailer you are hauling. Select the trailer name from the following list: trailer,
boat, car, cargo, dump, equipment, flatbed, gooseneck, horse, livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
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486MULTIMEDIA
Air Suspension — If Equipped
After pressing the Suspension button on the touchscreen, the following settings will be available: Headlight Off Delay
–+
NOTE:
When the “Headlight Off Delay” feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting
the vehicle.
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Easy Exit Seat — If Equipped OnOff
NOTE:
When the “Easy Exit Seat” feature is selected, the Driver’s seat will automatically move rearward once the engine is shut off.
Setting Name Selectable Options
Setting NameSelectable Options
Display Suspension MessagesAllWarnings Only
Tire Jack Mode On Off
NOTE:
When the “Tire Jack Mode” feature is selected, the air suspension system is disabled to assist with changing a spare tire.
Transport Mode On Off

NOTE:
When the “Transport Mode” feature is selected, the air suspension system lowers and then disables to assist with flat bed towing.

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MULTIMEDIA505
Suspension — If Equipped
After pressing the Suspension button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Easy Exit Seat — If Equipped OnOff
NOTE:
When the “Easy Exit Seat” feature is selected, the Driver’s seat will automatically move rearward once the engine is shut off.
Setting Name Selectable Options
Display Suspension MessagesAllWarning Only
Tire Jack Mode On Off
NOTE:
When the “Tire Jack Mode” feature is selected, the air suspension system is disabled to assist with changing a spare tire. Transport Mode On Off
NOTE:
When the “Transport Mode” feature is selected, the air suspension system lowers and then disables to assist with flat bed towing. Wheel Alignment Mode On Off
NOTE:
Before performing a wheel alignment, the “Wheel Alignment Mode” must be enabled. Refer to an authorized dealer for further information.
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