change time Ram 2500 2020 Service Manual

396SERVICING AND MAINTENANCE
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for sched -
uled maintenance. Refer to “Scheduled
Servicing” in this chapter for further informa -
tion.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils that are API Certified and meet the require
-
ments of FCA Material Standard MS-12633.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the require -
ments of FCA US LLC. Use Mopar or an equiva -
lent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.
American Petroleum Institute (API) Engine Oil
Identification Symbol — Gas Engine
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.

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408SERVICING AND MAINTENANCE
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed
will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO (866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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SERVICING AND MAINTENANCE411
(Continued)
(Continued)
exhaust system inspected each time the vehicle
is raised for lubrication or oil change. Replace
as required.
Under normal operating conditions, the cata-
lytic converter will not require maintenance.
However, it is important to keep the engine
properly tuned to ensure proper catalyst opera-
tion and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly malfunc -
tioning engine operation, a scorching odor may
suggest severe and abnormal catalyst over -
heating. If this occurs, stop the vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifica-
tions, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
Cooling System
WARNING!

Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless
and odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing CO, refer to “Safety Tips”
in “Safety” for further information.

A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri-
ously reduce engine performance and
cause serious damage to the engine.
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.
CAUTION! (Continued)
WARNING!

You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radiator
or coolant bottle is hot.

7

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416SERVICING AND MAINTENANCE
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission perfor-
mance and life. Use only the manufacturer’s
specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid
at the correct level using the recommended
fluid. No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the trans -
mission. Automatic Transmission Fluid (ATF) is an engineered product and its performance
may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. The only exception to this policy is
the use of special dyes for diagnosing fluid
leaks in six-speed transmissions. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check — Eight-Speed
Transmission
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer immedi
-
ately to have the transmission fluid level
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
(for six-speed transmissions) will require
more frequent fluid and filter changes. Refer
to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.

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SERVICING AND MAINTENANCE417
checked. Operating the vehicle with an
improper fluid level can cause severe transmis -
sion damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the trans -
mission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At normal operating temperature the fluid cannot
be held comfortably between the fingertips. You
can read the transmission sump temperature in
the instrument cluster screen refer to “Instru -
ment Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Use the following procedure to check the trans -
mission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach the normal operating temperature. If the
transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each posi -
tion), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and rein -
sert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in “Tech -
nical Specifications” for fluid specifications.
After adding any quantity of oil through the
dipstick tube, wait a minimum of two
minutes for the oil to fully drain into the
transmission before rechecking the fluid
level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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MULTIMEDIA459
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communica -
tions cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your
Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instru -
ment panel. These buttons allow you to access
and change the customer programmable
features. Many features can vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting.
Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Push the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
Uconnect 3 Settings

Uconnect 3 With 5-inch Display Buttons On The Touch -
screen And Buttons On The Faceplate

Push the SETTINGS button, then press the
Settings button on the touchscreen (if
equipped) to display the settings menu screen.
In this mode the Uconnect system allows you to
access programmable features that may be
equipped such as Display, Units, Voice, Clock,
Safety & Driving Assistance, Lights, Doors &
Locks, Power Side Steps, Auto-On Comfort (if
equipped), Engine Off Options, Suspension,
Trailer Brake, Audio, Phone/Bluetooth®, Siri -
usXM® Setup (if equipped), Restore Settings,
Clear Personal Data, and System Information.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
9

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460MULTIMEDIA
NOTE:
Only one category may be selected at a time.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until the button is high -lighted. Once the setting is complete, either
press the Back Arrow or the Done button on the
touchscreen or push the Back button on the
faceplate to return to the previous menu.
Pressing the Up or Down Arrow buttons on the
touchscreen on the right side of the screen will
allow you to toggle up or down through the list
of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Display
After pressing the Display button on the touchscreen, the following settings will be available.
Units
After pressing Units on the touchscreen, the following will be available:
Setting Name
Selectable Options
Display ModeAutoManual
Set Language English, Français, Español
Touchscreen Beep OnOff
Fuel Saver Display OnOff
NOTE:
The “Fuel Saver Display” feature will allow you to enable fuel saver mode and will be displayed in the instrument cluster display.
Setting Name Selectable Options
UnitsUSMetric Custom
Speed MPH km/h
Distance mi km

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MULTIMEDIA473
Uconnect 4/4C/4C NAV Settings

Uconnect 4/4C/4C NAV With 8.4-inch Display Buttons
On The Touchscreen And Buttons On The Faceplate
Press the Apps button on the touchscreen then
press the Settings button on the touchscreen to
display the settings menu screen. In this mode
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice, Clock,
Safety & Driving Assistance, Mirrors & Wipers,
Lights, Doors & Locks, Power Side Steps (if
equipped), Auto-On Comfort (if equipped),
Engine Off Options, Suspension, Trailer, Audio,
Phone/Bluetooth®, SiriusXM® Setup (if
equipped), Restore Settings, and System Infor
-
mation.
When making a selection, press the button on
the touchscreen to enter the desired menu. Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Language
After pressing the Set Language button on the touchscreen, the following settings will be available:
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
Setting Name
Selectable Options
Set LanguageEnglishFrançais Español
NOTE:
When the “Set Language” feature is selected, you may select one of multiple languages (English / Français / Español) for all display nomenclature,
including the trip functions and the navigation system (if equipped). Press the Set Language button on the touchscreen, then press the desired
language button on the touchscreen until a check-mark appears next to the language, showing that setting has been selected.9

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474MULTIMEDIA
Display
After pressing the Display button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Display ModeAutoManual
NOTE:
When Auto or Manual is selected for the Display Mode, the usage of the Parade Mode feature will cause the radio to activate the Display Brightness
Day control even though the headlights are on. Display Brightness With Headlights ON –+
NOTE:
To make changes to the "Display Brightness With Headlights ON" setting, the headlights must be on and the interior dimmer switch must not be in
the "party" or "parade" position. Display Brightness With Headlights OFF –+
NOTE:
To make changes to the "Display Brightness With Headlights OFF" setting, the headlights must be off and the interior dimmer switch must not be in
the "party" or "parade" position. Touchscreen Beep OnOff
Controls Screen Time-Out — If Equipped OnOff
Fuel Saver Display in Cluster — If Equipped OnOff
NOTE:
When selected, the system displays fuel saver mode in the instrument cluster. Navigation Next Turn Pop-ups Displayed In Cluster — If Equipped On
Off
Phone Pop-ups Displayed in Cluster — If Equipped On
Off

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MULTIMEDIA493
Uconnect 4C NAV With 12-inch Display
Settings

Uconnect 4C NAV With 12-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Press the Settings button on the touchscreen to
display the settings menu screen. In this mode,
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice
Settings, Clock & Date, Camera, Safety &
Driving Assistance, Mirrors and Wipers, Lights,
Doors & Locks, Auto-On Comfort & Remote Start
(if equipped), Engine Off Options, Suspension,
Trailer Brake, Audio Settings, Bluetooth®, Siri-
usXM® Setup (if equipped), and Reset.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
9

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