child lock Ram 2500 2020 Owner's Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................12
Essential Information .................................. 12
Symbols ........................................................ 12
WARNINGS AND CAUTIONS ...............................12
VAN CONVERSIONS/CAMPERS ..........................12
VEHICLE MODIFICATIONS/ALTERATIONS .........12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............13
KEYS ......................................................................14
Key Fob......................................................... 14
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
Remote Start Abort Message ...................... 20
To Enter Remote Start Mode ...................... 20
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 21 REMOTE START— IF EQUIPPED (DIESEL).......... 22
How To Use Remote Start ........................... 22
Remote Start Abort Message...................... 23
To Enter Remote Start Mode ...................... 23
To Exit Remote Start Mode Without Driving
The Vehicle ................................................... 23 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 23 Remote Start Comfort Systems —
If Equipped ................................................... 24
SENTRY KEY.......................................................... 24
Key Programming ....................................... 24
Replacement Keys....................................... 24
General Information .................................... 25
VEHICLE SECURITY ALARM ................................ 25
To Arm The System ...................................... 25
To Disarm The System ................................ 26
Rearming Of The System............................. 26
Security System Manual Override .............. 26
DOORS .................................................................. 27
Manual Door Locks...................................... 27
Power Door Locks — If Equipped ............... 27
Power Side Steps — If Equipped ................. 28
Keyless Enter-N-Go — Passive Entry .......... 28
Automatic Door Locks — If Equipped ......... 31
Child-Protection Door Lock ........................ 31 SEATS ....................................................................32
Manual Front Seat Adjustment .................. 32
Manual Rear Seat Adjustment ................... 33
Power Driver Seat Adjustment —
If Equipped ................................................... 34 Driver Memory Seats — If Equipped ........... 35
Heated Seats — If Equipped ....................... 37
Ventilated Seats — If Equipped................... 39
HEAD RESTRAINTS ..............................................39
Front Head Restraints ................................. 40
Rear Head Restraint Adjustment ............... 41
Rear Head Restraint Removal .................... 41
STEERING WHEEL.................................................41
Tilt Steering Column .................................... 41
Heated Steering Wheel — If Equipped ...... 42
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................43
MIRRORS ..............................................................43
Inside Day/Night Mirror — If Equipped ...... 43
Automatic Dimming Mirror — If
Equipped ..................................................... 44 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 44 Outside Mirrors ........................................... 45
Driver's Outside Automatic Dimming Mirror — If
Equipped ...................................................... 45

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4
SLIDE-IN CAMPERS .......................................... 100 Camper Applications .................................100
EASY-OFF TAILGATE ......................................... 100
Disconnecting The Rear Camera And
Remote Keyless Entry ...............................100 Removing The Tailgate .............................. 101
Locking Tailgate .........................................101
TRI-FOLD TONNEAU COVER — IF EQUIPPED .. 101
Tri-Fold Tonneau Cover Removal ..............102
Tri-Fold Tonneau Cover Installation ..........104
Tri-Fold Tonneau Cover Cleaning ..............107
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 108
Base / Midline Instrument Cluster
Descriptions — Gas Engine .......................109
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 111
Premium Instrument Cluster Descriptions —
Gas Engine .................................................112
BASE INSTRUMENT CLUSTER — DIESEL
ENGINE ............................................................... 113
Base Instrument Cluster Descriptions —
Diesel Engine .............................................114
PREMIUM INSTRUMENT CLUSTER — DIESEL
ENGINE ................................................................ 116
Premium Instrument Cluster Descriptions —
Diesel Engine .............................................117 INSTRUMENT CLUSTER DISPLAY ................... 117
Instrument Cluster Display Controls......... 118
Oil Life Reset ............................................. 119
Display Menu Items ................................... 119
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine ............................ 124 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................ 128
WARNING LIGHTS AND MESSAGES ................130
Red Warning Lights ................................... 130
Yellow Warning Lights ............................... 133
Yellow Indicator Lights .............................. 137
Green Indicator Lights ............................... 140
White Indicator Lights ............................... 141
Blue Indicator Lights.................................. 141
ONBOARD DIAGNOSTIC SYSTEM — OBD II..... 141
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................. 142
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS......................................................... 142
SAFETY
SAFETY FEATURES .............................................144
Anti-Lock Brake System (ABS) ................. 144
Electronic Brake Control (EBC) System .... 145 AUXILIARY DRIVING SYSTEMS ........................ 153
Blind Spot Monitoring (BSM) —
If Equipped ................................................ 153 Forward Collision Warning (FCW) With
Mitigation — If Equipped ........................... 160 Tire Pressure Monitoring System
(TPMS) ........................................................ 163
OCCUPANT RESTRAINT SYSTEMS ................. 171
Occupant Restraint Systems Features ... 171
Important Safety Precautions ................... 171
Seat Belt Systems .................................... 172
Supplemental Restraint Systems (SRS)... 181
Child Restraints ......................................... 190
Transporting Pets ...................................... 208
SAFETY TIPS ....................................................... 208
Transporting Passengers .......................... 208
Exhaust Gas .............................................. 208
Safety Checks You Should Make Inside
The Vehicle ................................................ 209 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 210

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GETTING TO KNOW YOUR VEHICLE19
(Continued)
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be warned
not to touch the parking brake, brake pedal
or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE23
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault
The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition switch must be placed in the ON/RUN position before you
can repeat the start sequence for a third
cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security
alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position.
NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE27
(Continued)
DOORS
Manual Door Locks
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob

Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
2

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GETTING TO KNOW YOUR VEHICLE31
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Automatic Doors Unlock — If Equipped

This feature unlocks all of the doors of the vehicle
when either front door is opened. This will occur
only after the vehicle has been shifted into the
PARK position after the vehicle has been driven
(shifted out of PARK and all doors closed).

Automatic Doors Unlock Programming — If
Equipped
The Automatic Doors Unlock feature can be
enabled or disabled as follows:
For vehicles not equipped with a touchscreen
radio, refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
For vehicles equipped with a touchscreen
radio, refer to “Uconnect Settings” in “Multi -
media” for further information. NOTE:
Use the Auto Unlock Doors feature in accor
-
dance with local laws.
Child-Protection Door Lock
To provide a safer environment for children
riding in the rear seat, the rear doors (if
equipped) of your vehicle have the Child-Protec -
tion Door Lock system.
To use the system, open each rear door, use a
flat blade screwdriver (or emergency key) and
rotate the dial to engage and disengage the
Child-Protection locks. When the system on a
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.

Child Lock Control
NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi
-
tion, roll down the window, and open the door
with the outside door handle.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2

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GETTING TO KNOW YOUR VEHICLE73
Opening Sunroof
Express
Push the switch rearward and release it within
one-half second. The sunroof and sunshade will
open automatically and stop when the full open
position is reached. This is called “Express
Open.” During Express Open operation, any
other actuation of the sunroof switch will stop
the sunroof.
Manual Mode
To open the sunroof, push and hold the switch
rearward. The sunroof will move rearward and
automatically stop at full open position. Any
release of the switch will stop the movement.
The sunroof and sunshade will remain in a
partially opened condition until the sunroof
switch is pushed again.
Closing Sunroof
Express
Push the switch forward and release it within
one-half second and the sunroof will close auto -
matically from any position. The sunroof will
close fully and stop automatically. This is called
“Express Close.” During Express Close opera -
tion, any other actuation of the switch will stop
the sunroof. Manual Mode
To close the sunroof, push and hold the switch
forward. The sunroof will move forward and
automatically stop at full closed position. Any
release of the switch will stop the movement
and the sunroof will remain in a partially closed
condition until the sunroof switch is pushed
again.
Wind Buffeting
Wind buffeting can be described as the percep
-
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, then open the front and
rear windows together to minimize the
buffeting. If the buffeting occurs with the
sunroof open, adjust the sunroof opening to
minimize the buffeting or open any window.
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.
2

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96GETTING TO KNOW YOUR VEHICLE
Locking And Unlocking RamBox
Push and release the lock or unlock button on
the key fob to lock and unlock all doors, the tail -
gate and the RamBox (if equipped). Refer to
“Keys” in this chapter for further details. The
RamBox storage bins can be locked using the
vehicle key. To lock and unlock the storage bin,
insert the key into the keyhole on the push
button and turn clockwise to lock or counter -
clockwise to unlock. Always return the key to the
upright (vertical) position before removing the
key from the push button.
RamBox Safety Warning
Carefully follow these warnings to help prevent
personal injury or damage to your vehicle:
RamBox Storage Bin Cover Emergency
Release Lever — If Equipped
As a security measure, a Storage Bin Cover
Emergency Release is built into the storage bin
cover latching mechanism.

Storage Bin Cover Emergency Release Lever

NOTE:
In the event of an individual being locked inside
the storage bin, the storage bin cover can be
opened from inside of the bin by pulling on the
glow-in-the-dark lever attached to the storage
bin cover latching mechanism.
Bed Divider — If Equipped
The bed divider has two functional positions:
Storage Position
Divider Position
CAUTION!
Ensure cargo bin lids are closed and
latched before moving or driving vehicle.
Loads applied to the top of the bin lid
should be minimized to prevent damage to
the lid and latching/hinging mechanisms.
Damage to the RamBox bin may occur due
to heavy/sharp objects placed in bin that
shift due to vehicle motion. In order to mini -
mize potential for damage, secure all cargo
to prevent movement and protect inside
surfaces of bin from heavy/sharp objects
with appropriate padding.
WARNING!
Always close the storage bin covers when
your vehicle is unattended.
Do not allow children to have access to the
storage bins. Once in the storage bin, young
children may not be able to escape. If
trapped in the storage bin, children can die
from suffocation or heat stroke.
In an accident, serious injury could result if
the storage bin covers are not properly
latched.
Do not drive the vehicle with the storage bin
covers open.
Keep the storage bin covers closed and
latched while the vehicle is in motion.
Do not use a storage bin latch as a tie
down.

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SAFETY171
displayed, and a pressure value will display in
place of the dashes. A system fault can occur
due to any of the following:
Signal interference due to electronic devices
or driving next to facilities emitting the same
radio frequencies as the TPM sensors.
Installing aftermarket window tinting that
contains materials that may block radio wave
signals.
Accumulation of snow or ice around the
wheels or wheel housings.
Using tire chains on the vehicle.
Using wheels/tires not equipped with TPM
sensors.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer
-
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user’s authority to operate
the equipment.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in
your vehicle are the restraint systems:
Occupant Restraint Systems Features
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air
Bags
Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
Important Safety Precautions
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your passen -
gers as safe as possible.
4

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