torque Ram 3500 2014 Diesel Supplement

A MESSAGE FROM FCA US LLC
FCA US LLC welcomes you as a turbocharged diesel-
powered truck owner. Your diesel truck will sound, feel,
drive, and operate differently from a gasoline-powered
truck. It is important that you read and understand this
manual.
Almost 100% of the heavy trucks in the United States and
Canada are diesel-powered because of the fuel economy,
rugged durability, and high torque which permits pulling
heavy loads.
You may find that some of the starting, operating, and
maintenance procedures are different. However, they
are simple to follow and careful adherence to them will
ensure that you take full advantage of the features of
this engine.
NOTE:
•Some aftermarket products may cause severe engine/
transmission and/or exhaust system damage. Your
vehicle’s Powertrain Control Systems can detect and
store information about vehicle modifications that
increase horsepower and torque output such as
whether or not performance-enhancing powertrain
components, commonly referred to as downloaders,
power boxes, or performance chips have been used.
•
Any chassis/suspension or tire size modifications to the
vehicle will effect the performance of the Adaptive
Cruise Control and Forward Collision Warning System.
8 INTRODUCTION

28. Air Suspension Off-Road 1 Indicator Lamp — If
Equipped
This light will illuminate when the air suspension system
is set to the Off-Road 1 setting. For further information,
refer to “Air Suspension System” in “Starting And
Operating”.
29. Air Suspension Off-Road 2 Indicator Lamp — If
Equipped
This light will illuminate when the air suspension system
is set to the Off-Road 2 setting. For further information,
refer to “Air Suspension System” in “Starting And
Operating”.
30. 4 LOW
This light alerts the driver that the vehicle is in
the four-wheel drive LOW mode. The front and
rear driveshafts are mechanically locked to-
gether forcing the front and rear wheels torotate at the same speed. Low range provides a greater
gear reduction ratio to provide increased torque at the
wheels.
For further information on four-wheel drive operation
and proper use, refer to “Four-Wheel Drive Operation —
If Equipped” in “Starting And Operating”.
31. 4WD AUTO Indicator Light — If Equipped
This light alerts the driver that the vehicle is in
the four-wheel drive auto mode, and the front
axle is engaged, but the vehicle’s power is sent
to the rear wheels. Four-wheel drive will be
automatically engaged when the vehicle senses a loss of
traction.
For further information on four-wheel drive operation
and proper use, refer to “Four-Wheel Drive Operation —
If Equipped” in “Starting And Operating”.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 29

System Overview
This vehicle is equipped with a Diesel Exhaust Fluid
(DEF) injection system and a Selective Catalytic Reduc-
tion (SCR) catalyst to meet the emission requirements.
The DEF injection system consists of the following com-
ponents:
•DEF tank
•DEF pump
•DEF injector
•Electronically-heated DEF lines
•NOx sensors
•Temperature sensors
•SCR catalystThe DEF injection system and SCR catalyst enable the
achievement of diesel emissions requirements; while
maintaining outstanding fuel economy, drivability,
torque and power ratings.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for system
messages and warnings.
NOTE:
•Your vehicle is equipped with a DEF injection system.
You may occasionally hear an audible clicking noise
from under the vehicle at a stop. This is normal
operation.
•The DEF pump will run for a period of time after
engine shutdown to purge the DEF system. This is
normal operation and may be audible from the rear of
the vehicle.
4
STARTING AND OPERATING 91

A MESSAGE FROM FCA US LLC
FCA US LLC and Cummins® welcome you as a Cum-
mins® turbocharged diesel-powered truck owner. Your
diesel truck will sound, feel, drive, and operate differ-
ently from a gasoline-powered truck. It is important that
you read and understand this manual.
Almost 100% of the heavy duty trucks in the United
States and Canada are diesel-powered because of the fuel
economy, rugged durability, and high torque which per-
mits pulling heavy loads. Cummins® engines power well
over half of these trucks. Now this same technology and
proven performance is yours in your truck equipped
with the Cummins® turbocharged diesel engine.You may find that some of the starting, operating, and
maintenance procedures are different. However, they are
simple to follow and careful adherence to them will
ensure that you take full advantage of the features of this
engine.
NOTE:
•Some aftermarket products may cause severe engine/
transmission and/or exhaust system damage. Your
vehicle’s Powertrain Control Systems can detect and
store information about vehicle modifications that
increase horsepower and torque output such as
whether or not performance-enhancing powertrain
components, commonly referred to as downloaders,
power boxes, or performance chips have been used.
142 INTRODUCTION

28. Air Suspension Off-Road 1 Indicator Lamp — If
Equipped
This light will illuminate when the air suspension system
is set to the Off-Road 1 setting. For further information,
refer to “Air Suspension System” in “Starting And
Operating”.
29. Air Suspension Off-Road 2 Indicator Lamp — If
Equipped
This light will illuminate when the air suspension system
is set to the Off-Road 2 setting. For further information,
refer to “Air Suspension System” in “Starting And
Operating”.
30. 4 LOW
This light alerts the driver that the vehicle is in
the four-wheel drive LOW mode. The front and
rear driveshafts are mechanically locked to-
gether forcing the front and rear wheels torotate at the same speed. Low range provides a greater
gear reduction ratio to provide increased torque at the
wheels.
For further information on four-wheel drive operation
and proper use, refer to “Four-Wheel Drive Operation —
If Equipped” in “Starting And Operating”.
31. 4WD AUTO Indicator Light — If Equipped
This light alerts the driver that the vehicle is in
the four-wheel drive auto mode, and the front
axle is engaged, but the vehicle’s power is sent
to the rear wheels. Four-wheel drive will be
automatically engaged when the vehicle senses a loss of
traction.
For further information on four-wheel drive operation
and proper use, refer to “Four-Wheel Drive Operation —
If Equipped” in “Starting And Operating”.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 165

For ambient temperatures below –20°F (-29°C), engine
block heater usage is required.
DIESEL EXHAUST BRAKE (ENGINE BRAKING)
The purpose of the exhaust brake (engine braking) fea-
ture is to supply negative (braking) torque from the
engine. Typically, the engine braking is used for, but not
limited to, vehicle towing applications where vehicle
braking can be achieved by the internal engine power,
thereby sparing the mechanical brakes of the vehicle.
Benefits of the exhaust brake are:
•vehicle driving control
•reduced brake fade
•longer brake life
•faster cab warm-upThe exhaust brake feature will only function when the
driver toggles it on by pushing the exhaust brake button
until theExhaust Brake Indicatoris illuminated. Nor-
mal (Full Strength) exhaust brake mode is indicated by a
yellowExhaust Brake Indicator.
Exhaust Brake Switch
4
STARTING AND OPERATING 223

When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation” in this section for further infor-
mation) to select a lower gear range. Under these condi-
tions, using a lower gear range will improve performance
and extend transmission life by reducing excessive shift-
ing and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature WarningLight” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
4
STARTING AND OPERATING 233

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking could cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which could cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
TOW/HAUL Switch
238 STARTING AND OPERATING

NOTE:
•The torque converter clutch will not engage (and
68RFE-equipped trucks will not shift to sixth gear),
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (2 to 5 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
MANUAL TRANSMISSION — IF EQUIPPED
WARNING!
You or others could be injured if you leave the
vehicle unattended without having the parking
brake fully applied. The parking brake should al-
ways be applied when the driver is not in the vehicle,
especially on an incline.
4
STARTING AND OPERATING 239

To shift out of REVERSE bring the vehicle to a complete
stop and press the clutch. Shifting out of REVERSE prior
to a complete stop may cause high shift effort.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with either the AS69RC auto-
matic six-speed or G-56 manual six-speed transmissions,
will allow for an aftermarket upfit with a transmission
driven PTO (power take off). The customer will have the
ability to operate the PTO in either a “stationary” or
“mobile” mode. The vehicles will be factory set to the
“stationary” mode. To select ’mobile mode’ You will need
to enter the commercial vehicle menu on the EVIC screen
and select mobile PTO mode. Details of the PTO selection
modes and further PTO information is available at the Ram
Truck Bodybuilders web site. www.rambodybuilder.com
AS69RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS69RC) operates at
torque converter turbine speed. The turbine speed will be
less than engine speed when the torque converter clutch
is not engaged and will be same as engine speed when
the torque converter clutch is engaged.
Stationary Mode
To operate the PTO in this mode the vehicle must meet
the following conditions:
•Be in PARK position (vehicles equipped with auto-
matic transmission.)
•PTO switch has been activated.
•Parking brake applied (vehicles equipped with
manual transmission).
244 STARTING AND OPERATING