instrument cluster Ram 3500 2014 Owner's Guide

transmission is in DRIVE. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear (except to prevent engine over-
speed), but will shift down into second and first gears
normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in DRIVE, the
transmission will operate automatically, shifting between
all available gears. Tapping the GEAR- switch (on the
steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. Once in ERS mode, tapping
the GEAR- or GEAR+ switch will change the top avail-
able gear.To exit ERS mode, simply press and hold the GEAR+
switch until “D” is once again displayed in the instru-
ment cluster.
1 — ERS (-) Switch2 — ERS (+) Switch
404 STARTING AND OPERATING

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
TOW/HAUL Switch
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STARTING AND OPERATING 405

the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Six-Speed Automatic Transmission — 1500
Models Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
shift lever out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics areself-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section). Pressing the ERS (-/+)
switches (column shift) or moving the shift lever to the
left or right (-/+) (console shift) while in the DRIVE
position will select the highest available transmission
gear, and will display that gear in the instrument cluster
as 1, 2, 3, etc.
406 STARTING AND OPERATING

6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear, but will shift down into second and
first gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever/switch one time in the (-) direction, the
display will show 4 (ERS 4 is direct gear). Another tap
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STARTING AND OPERATING 413

down (-) will shift the transmission down to ERS 3 (the
added underdrive gear). Once in ERS mode, tapping ERS
(-) or (+) will change the top available gear.To exit ERS mode, simply press and hold the shift lever to
the right (+) (console shift) or press the ERS (+) switch
(column shift) until “D” is once again displayed in the
instrument cluster.
Column Shift Lever
Console Shift Lever
414 STARTING AND OPERATING

•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pressed each time the engine is started.
TOW/HAUL Switch
416 STARTING AND OPERATING

Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section). To drive, move the shift
lever from PARK or NEUTRAL to the DRIVE position.
Pull the shift lever toward you when shifting into RE-
VERSE or PARK, or when shifting out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select (ERS) Operation”
in this section). Pressing the ERS (-/+) switches (on the shift
lever) while in the DRIVE position will select the highest
available transmission gear, and will display that gear in the
instrument cluster as 1, 2, 3, etc.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
418 STARTING AND OPERATING

•The engine coolant has reached an adequate tempera-
ture.
• Vehicle speed is sufficiently high.
• The TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pressed each time the engine is started.
TOW/HAUL Switch
5
STARTING AND OPERATING 427

cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED
Four-wheel drive trucks are equipped with either a
manually shifted transfer case or an electronically shifted
transfer case. Refer to the operating instructions for your
transfer case, located in this section for further informa-
tion.
Manually Shifted Transfer Case — If Equipped
The transfer case provides four mode positions.
•Two-wheel drive high range (2H)
• Four-wheel drive high range (4H)
• Neutral (N) •
Four-wheel drive low range (4L)
This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such
as dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear drive-
shafts together and force the front and rear wheels to
rotate at the same speed. This is accomplished by simply
moving the shift lever to the desired positions once the
appropriate speed and gear requirements are met refer to
“Shifting Procedure – Manually Shifted Transfer Case” in
this section for further information .The 4H and 4L
positions are intended for loose, slippery road surfaces
only. Driving in the 4H and 4L positions on dry, hard
surfaced roads may cause increased tire wear and dam-
age to the driveline components.
The “Transfer Case Position Indicator Light” in the
instrument cluster will alert the driver that the vehicle is
5
STARTING AND OPERATING 429

vehicle in motion, the transfer case will engage/
disengage faster if you momentarily release the accelera-
tor pedal after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H Or 4H To 4L
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer
case lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.
NOTE:
•Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission may require
shutting the engine OFF to avoid gear clash while
completing the shift. If difficulty occurs, shift the
transmission into NEUTRAL, hold foot on brake, and
turn the engine OFF. Make shift to the desired mode. •
Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
• Do not attempt to shift into or from 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the
instrument cluster is used to alert the driver that the front
axle is fully engaged and all four wheels are driving.
432 STARTING AND OPERATING