service Ram 3500 2015 User Guide

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features. •
Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE: In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn off
the green LED light on the Rearview Mirror.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
• Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent
wireless and GPS signal reception, which can pre-
vent your vehicle from placing an emergency call.
Wireless and GPS signal reception is required for
the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
(Continued)
WARNING! (Continued)
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
• The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

approximately five seconds. Refer to “Electronic Vehicle
Information Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information. When the shift lever is moved to
REVERSE and the system is disabled, the EVIC/DID will
display the “PARKSENSE OFF” message for as long as
the vehicle is in REVERSE.
NOTE:The ParkSense® system will automatically dis-
able when the system detects that a trailer with trailer
brakes has been connected to the Integrated Trailer Brake
Module. The EVIC/DID will display “PARKSENSE OFF”
message for as long as the vehicle is in reverse.
The ParkSense® switch LED will be ON when
ParkSense® is disabled or defective. The ParkSense®
switch LED will be OFF when the system is enabled.
If the ParkSense switch is pushed, and the system is
disabled or requires service, the ParkSense switch LED
will blink momentarily, and then the LED will be ON.Service The ParkSense® Rear Park Assist
System
During vehicle start up, when the ParkSense® Rear Park
Assist System has detected a faulted condition, the
instrument cluster will actuate a single chime, once per
ignition cycle, and it will display the PARKSENSE
UNAVAILABLE WIPE REAR SENSORS or the
PARKSENSE UNAVAILABLE SERVICE REQUIRED 
message. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Under-
standing Your Instrument Panel” for further information.
When the shift lever is moved to REVERSE and the
system has detected a faulted condition, the EVIC/DID
will display the PARKSENSE UNAVAILABLE WIPE
REAR SENSORS or thePARKSENSE UNAVAILABLE
SERVICE REQUIRED message for as long as the vehicle
is in REVERSE. Under this condition, ParkSense® will
not operate.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 195

IfPARKSENSE UNAVAILABLE WIPE REAR SENSORS
appears in the Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID) make sure
the outer surface and the underside of the rear fascia/
bumper is clean and clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the message
continues to appear, see an authorized dealer.
If PARKSENSE UNAVAILABLE SERVICE REQUIRED
appears in the EVIC/DID, see your authorized dealer.
Cleaning The ParkSense® System
Clean the ParkSense® sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
ParkSense® System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense® system oper-
ating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense® .
• When you turn ParkSense® off, the instrument cluster
will display PARKSENSE OFF. Furthermore, once
you turn ParkSense® off, it remains off until you turn
it on again, even if you cycle the ignition key.
• When you move the shift lever to the REVERSE
position and ParkSense® is turned off, the instrument
cluster will display PARKSENSE OFF message for as
long as the vehicle is in REVERSE.
196 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•ParkSense®, when on, will reduce the volume of the
radio when it is sounding a tone.
• Clean the ParkSense® sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense® system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense® system is OFF if objects such as
bicycle carriers, trailer hitches, etc., are placed within
18 in (45 cm) from the rear fascia/bumper while
driving the vehicle. Failure to do so can result in the
system misinterpreting a close obstacle as a sensor
problem, causing the PARKSENSE UNAVAILABLE
SERVICE REQUIRED message to be displayed in the
instrument cluster. •
On vehicles equipped with a tailgate, ParkSense®
should be disabled when the tailgate is in the lowered
or open position and the vehicle is in REVERSE. A
lowered tailgate could provide a false indication that
an obstacle is behind the vehicle.
CAUTION!
• ParkSense® is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below
the sensors will not be detected when they are in
close proximity.
• The vehicle must be driven slowly when using
ParkSense® in order to be able to stop in time
when an obstacle is detected. It is recommended
that the driver looks over his/her shoulder when
using ParkSense®.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 197

When the shift lever is moved to REVERSE and the Front
or Rear system is disabled, the EVIC/DID will display the
FRONT PARKSENSE OFFor REAR PARKSENSE OFF 
message for five seconds, followed by a car graphic with
OFF in the corresponding side. This car graphic will be
displayed for as long as the vehicle is in REVERSE.
NOTE: Arc alerts from the enabled ParkSense® system,
will interrupt the five second messages, and the EVIC/
DID will display the car graphic with the corresponding
arcs and OFFmessage.
The Front or Rear ParkSense® switch LED will be ON
when Front or Rear ParkSense® is disabled or requires
service. The Front or Rear ParkSense® switch LED will
be OFF when the Front or Rear system is enabled. If the
Front or Rear ParkSense® switch is pushed, and the
system requires service, the Front or Rear ParkSense®
switch LED will blink momentarily, and then the LED
will be ON.
Service The ParkSense® Park Assist System
During vehicle start up, when the ParkSense® System
has detected a faulted condition, the instrument cluster
will actuate a single chime, once per ignition cycle, and it
will display the PARKSENSE UNAVAILABLE WIPE
REAR SENSORS, PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS,orthePARKSENSE UNAVAIL-
ABLE SERVICE REQUIRED message for five seconds.
When the shift lever/gear selector is moved to Reverse
and the system has detected a faulted condition, the
Electronic Vehicle Information Center (EVIC) or Driver
Information Display (DID) will display a PARKSENSE
UNAVAILABLE WIPE REAR SENSORS, PARKSENSE
UNAVAILABLE WIPE FRONT SENSORS or
PARKSENSE UNAVAILABLE SERVICE REQUIRED 
pop up message for five seconds. After five seconds, a car
graphic will be displayed with UNAVAILABLEat ei-
ther the front or rear sensor location depending on where
the fault is detected. The system will continue to provide
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 203

arc alerts for the side that is functioning properly. These
arc alerts will interrupt thePARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS, PARKSENSE UNAVAIL-
ABLE WIPE FRONT SENSORS,orPARKSENSE UN-
AVAILABLE SERVICE REQUIRED messages if an object
is detected within the five second pop-up duration. The
car graphic will remain displayed for as long as the
vehicle is in REVERSE. Refer to “Electronic Vehicle
Information Center (EVIC) or Driver Information Dis-
play (DID)” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID) make
sure the outer surface and the underside of the rear
fascia/bumper and/or front fascia/bumper is clean and
clear of snow, ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to appear see
an authorized dealer. If the
PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the EVIC/DID, see an
authorized dealer.
Cleaning The ParkSense® System
Clean the ParkSense® sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
ParkSense® System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense®
system operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense®.
204 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•When you turn Front or Rear ParkSense® off, the
instrument cluster will display “FRONT PARKSENSE
OFF” or “REAR PARKSENSE OFF.” Furthermore,
once you turn Front or Rear ParkSense® off, it remains
off until you turn it on again, even if you cycle the
ignition key.
• When you move the shift lever to the REVERSE
position and Front or Rear ParkSense® is turned off,
the instrument cluster will display FRONT
PARKSENSE OFF orREAR PARKSENSE OFF mes-
sage for five seconds, followed by a car graphic with
OFF in the corresponding side. This car graphic will
be displayed for as long as the vehicle is in REVERSE.
• ParkSense®, when on, will reduce the volume of the
radio when it is sounding a tone.
• Clean the ParkSense® sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris. Failure to do so can result in the system not working
properly. The ParkSense® system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense® switch to turn the ParkSense®
system off if obstacles such as bicycle carriers, trailer
hitches, etc. are placed within 18 in (45 cm) from the
rear fascia/bumper. Failure to do so can result in the
system misinterpreting a close obstacle as a sensor
problem, causing the “PARKSENSE UNAVAILABLE
SERVICE REQUIRED” message to be displayed in the
instrument cluster.
• On vehicles equipped with a tailgate, ParkSense®
should be disabled when the tailgate is in the lowered
or open position. A lowered tailgate could provide a
false indication that an obstacle is behind the vehicle.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 205

INSTRUMENT CLUSTER DESCRIPTIONS
1. Tachometer
The tachometer indicates engine speed in Revolutions
Per Minute (RPM x 1000).
CAUTION!
Do not operate the engine with the tachometer
pointer at high RPM for extended periods. Engine
operation over 3200 RPM (Redline) can result in
significant damage that will not be covered under the
New Vehicle Limited Warranty.2. Anti-Lock Brake (ABS) Light
This light monitors the Anti-lock Brake System
(ABS). The light will turn on when the ignition
switch is turned to the ON/RUN position and
may stay on for as long as four seconds.
If the ABS light remains on or turns on while driving, it
indicates that the anti-lock portion of the brake system is
not functioning and that service is required. However,
the conventional brake system will continue to operate
normally if the BRAKE warning light is not on.
If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of anti-lock
brakes. If the ABS light does not turn on when the
ignition switch is turned to the ON/RUN position, have
the light inspected by an authorized dealer.
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UNDERSTANDING YOUR INSTRUMENT PANEL 285