automatic transmission Ram 3500 2015 Owner's Guide

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear (except to prevent
engine overspeed), but will shift through the lower gears
normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR-
switch (on the steering wheel) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
tapping the GEAR- or GEAR+ switch will change the top
available gear.
462 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Six-Speed Automatic Transmission — 1500
Models Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
shift lever out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
TOW/HAUL Switch
464 STARTING AND OPERATING

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first and sec-
ond gears, direct third gear and overdrive fourth and
fifth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions. To access all six available gears, you must use the
Electronic Range Select (ERS) shift control, described
below.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation” in this section for further infor-
mation) to select a lower gear range. Under these condi-
tions, using a lower gear range will improve performance
and extend transmission life by reducing excessive shift-
ing and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
5
STARTING AND OPERATING 469

You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. For example, if you are in DRIVE
and are in third (direct) gear, when you tap the shift
lever/switch one time in the (-) direction, the display will
show 4 (ERS 4 is direct gear). Another tap down (-) will
shift the transmission down to ERS 3 (the added under-
drive gear). Once in ERS mode, tapping (-) or (+) will
change the top available gear.
Column Shift Lever
472 STARTING AND OPERATING

CAUTION!
When using ERS for engine braking while descend-
ing steep grades, be careful not to overspeed the
engine. Apply the brakes as needed to prevent en-
gine overspeed.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fourth and fifth gears). The trans-
mission will automatically shift into Overdrive if the
following conditions are present:
•the shift lever is in the DRIVE position,
• the transmission fluid has reached an adequate tem-
perature,
• the engine coolant (antifreeze) has reached an ad-
equate temperature,
• vehicle speed is sufficiently high, •
the TOW/HAUL switch has not been activated, and
• the driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, push the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) when the throttle is closed and/or during steady
braking maneuvers.
474 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking can cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which may cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
TOW/HAUL Switch
5
STARTING AND OPERATING 475

NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (2 to 5 km) of driving].
Because top gear is disabled, and the engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not shifting
properly when cold. This is normal. Using the Elec-
tronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate
that the transmission is able to shift into and out of
Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section for further information).
To drive, move the shift lever from PARK or NEUTRAL
to the DRIVE position. Pull the shift lever toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
476 STARTING AND OPERATING

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing heavy trailers), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
5
STARTING AND OPERATING 481

2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping (-) or (+) will
change the top available gear.
5
STARTING AND OPERATING 483

Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into Overdrive if the
following conditions are present:
•The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• Vehicle speed is sufficiently high.
• The TOW/HAUL switch has not been activated.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, push the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
5
STARTING AND OPERATING 485