steering Ram 3500 2015 Service Manual

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear (except to prevent
engine overspeed), but will shift through the lower gears
normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR-
switch (on the steering wheel) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
tapping the GEAR- or GEAR+ switch will change the top
available gear.
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Six-Speed Automatic Transmission — 1500
Models Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
shift lever out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
TOW/HAUL Switch
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NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (2 to 5 km) of driving].
Because top gear is disabled, and the engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not shifting
properly when cold. This is normal. Using the Elec-
tronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate
that the transmission is able to shift into and out of
Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section for further information).
To drive, move the shift lever from PARK or NEUTRAL
to the DRIVE position. Pull the shift lever toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
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WARNING!
Do not use the locked axle position for normal
driving. A locked front axle is intended for off-road
driving only. Locking the front axle during on-road
driving will reduce the steering ability. This could
cause a collision and you may be seriously injured.
To lock the front axle; move the axle locker switch to
FRONT/REAR LOCK while traveling less than 3 mph
(5 km/h). The indicator light will be solid when the front
axle is locked.
NOTE: The rear axle must be locked before the front axle
will lock.
To unlock the front axle; move the axle locker switch to
REAR LOCK. The FRONT/REAR LOCK indicator light
will go out when the axle is unlocked. NOTE:
The axle lockers could be torque locked due to
side to side loads on the axle. Driving slowly while
turning the steering wheel from a left hand turn to a right
hand turn or driving in REVERSE for a short distance
may be required to release the torque lock and unlock the
axles.
To unlock the rear axle; move the axle locker switch to
AXLE UNLOCK. The REAR LOCK indicator light will go
out when the rear axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY
Your vehicle is equipped with an electronic disconnecting
stabilizer/sway bar. This system allows greater front
suspension travel in off-road situations.
Due to the use of taller springs, this vehicle has an
increased ride height of approximately 1.9 in (48.3 mm)
in the front and 1.5 in (38.1 mm) in the rear. A major
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agency to determine the designated off-road vehicle
(ORV) trails or recreation areas. You should always tread
lightly and only use established roads, trails or ORV
recreational areas. The National Forest Service, Bureau of
Land Management or local Department of Natural Re-
sources are a wealth of information and usually have
maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components
of the truck including the fuel tank, transfer case and
steering damper. In addition, this vehicle is equipped
with boxed cross members and fore/aft rails. This addi-
tional protection allows the vehicle to be utilized in
severe off-road situations that would be considered im-
passable by a normal truck.
Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you
can drive your vehicle with one wheel on a 20-degree
ramp without lifting any other wheel off the ground. This
distance up the ramp divided by the wheelbase of the
vehicle and multiplied by 1,000 is the RTI. This vehicle
has an RTI of 510, which means you can articulate one
front wheel 26 inches (66 cm) in the air while the other
three wheels remain in contact with the ground.
Water Fording Characteristics
Water fording characteristic is the vehicle’s ability to cross
a body of still water, where the powertrain and drivetrain
are safe from water ingestion. This vehicle has high water
fording characteristics with the ability to cross a pool of
water, without stopping, 24 inches (60 cm) deep at a
maximum speed of 10 mph (16 km/h) and a pool of water
30 inches (76 cm) deep at a maximum speed of 5 mph
(8 km/h), both with an entrance ramp angle of 1.3 degrees.
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CAUTION!
The door sill height is 25 inches. Water may intrude
into the interior of the vehicle at greater depths.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the simultane-
ous use of the brake and throttle (two footed driving).
When climbing rocks, logs, or other stepped objects,
using light brake pressure with light throttle will keep the
vehicle from jerking or lurching. This technique is also
used when you need to stop and restart a vehicle on a
steep incline.
The Basics Of Off-Road Driving
You will encounter many types of terrain driving off-
road. You should be familiar with the terrain and area
before proceeding. There are many types of surface
conditions: hard packed dirt, gravel, rocks, grass, sand,mud, snow and ice. Every surface has a different effect on
your vehicle’s steering, handling and traction. Control-
ling your vehicle is one of the keys to successful off-road
driving, so always keep a firm grip on the steering wheel
and maintain a good driving posture. Avoid sudden
accelerations, turns or braking. In most cases there are no
road signs, posted speed limits or signal lights. Therefore
you will need to use your own good judgment on what is
safe and what isn’t. When on a trail you should always be
looking ahead for surface obstacles and changes in
terrain. The key is to plan your future driving route while
remembering what you are currently driving over.
CAUTION!
Never park your vehicle over dry grass or other
combustible materials. The heat from your vehicle
exhaust system could cause a fire.
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WARNING!
Always wear your seat belt and firmly tie down
cargo. Unsecured cargo can become projectiles in an
off-road situation.
When To Use Low Range
When driving off-road, shift into 4L (Low Range) for
additional traction or to improve handling and control on
slippery or difficult terrain. Due to the lower gearing, low
range will allow the engine to operate in a higher power
range. This will allow you to idle over obstacles and
down hills, with improved control and less effort. Also,
use 4L (Low Range) in rain, ice, snow, mud, sand, to get
heavy loads rolling, improve traction, or whenever 4H
(High Range) traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in
snow, mud or sand. The vehicle will be less responsive to
steering, acceleration and braking inputs. Therefore you
should accelerate slowly, leave greater stopping distances
and avoid abrupt vehicle maneuvers. You want to keep a
slow constant steady pace. The key is to maintain the
vehicle’s momentum.
•Snow – In heavy snow or for additional control and
traction at slower speeds, shift the transmission to a
low gear and shift the transfer case to 4L (Low Range)
if necessary. Do not shift to a lower gear than necessary
to maintain headway. Over-revving the engine can
spin the wheels and traction will be lost. If you start to
slow to a stop, try turning your steering wheel no more
than a ¼ turn quickly back and forth, while still
applying throttle. This will allow the tires to get a fresh
bite and help maintain your momentum.
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CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
• Mud – Deep mud creates a great deal of suction
around the tires and is very difficult to get through.
You should use 4L (Low Range) with a gear low
enough to maintain your momentum without shifting.
If you start to slow to a stop, try turning your steering
wheel no more than a ¼ turn quickly back and forth
for additional traction. Mud holes pose an increased
threat of vehicle damage and getting stuck. They are
normally full of debris from previous vehicles getting
stuck. As a good practice before entering any mud
hole, get out and determine how deep it is, if there are
any hidden obstacles and if the vehicle can be safely
recovered if stuck. •
Sand – Soft sand is very difficult to travel through with
full tire pressure. When crossing soft sandy spots in a
trail maintain your vehicle’s momentum and do not
stop. The key to driving in soft sand using the appro-
priate tire pressure, accelerating slowly, avoiding
abrupt maneuvers and maintaining the vehicle’s mo-
mentum. If you are going to be driving on large soft
sandy areas or dunes, reduce your tire pressure to a
minimum of 15 psi (103 kPa) to allow for a greater tire
surface area. Reduced tire pressure will drastically
improve your traction and handling, while driving on
the soft sand, but you must return the tires to normal
air pressure before driving on pavement or other hard
surfaces. Be sure you have a way to air the tires back
up prior to reducing the pressure.
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CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce your
speed and avoid sharp turns or abrupt maneuvers.
Crossing Obstacles (Rocks And Other High
Points)
While driving off road, you will encounter many types of
terrain. These varying types of terrain bring different
types of obstacles. Before proceeding review the path
ahead to determine the correct approach and your ability
to safely recover the vehicle if something goes wrong.
Keeping a firm grip on the steering wheel, bring the
vehicle to a complete stop and then inch the vehicle
forward until it makes contact with the object. Apply thethrottle lightly while holding a light brake pressure and
ease the vehicle up and over the object.
WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of
your vehicle.
Using A Spotter
There are many times where it is hard to see the obstacle
or determine the correct path. Determining the correct
path can be extremely difficult when you are confronting
many obstacles. In these cases have someone guide you
over, through, or around the obstacle. Have the person
stand a safe distance in front of you where they can see
the obstacle, watch your tires and undercarriage, and
guide you through.
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Hill Climbing
Hill climbing requires good judgment and a good under-
standing of your abilities and your vehicle’s limitations.
Hills can cause serious problems. Some are just too steep
to climb and should not be attempted. You should always
feel confident with the vehicle and your abilities. You
should always climb hills straight up and down. Never
attempt to climb a hill on an angle.
•Before Climbing A Steep Hill – As you approach a
hill consider its grade or steepness. Determine if it is
too steep. Look to see what the traction is on the hill
side trail. Is the trail straight up and down? What is on
top and the other side? Are there ruts, rocks, branches
or other obstacles on the path? Can you safely recover
the vehicle if something goes wrong? If everything
looks good and you feel confident, then change trans-
mission into a lower gear, shift the transfer case into 4L
(Low) and proceed with caution. You should use first
gear and 4L (Low Range) for very steep hills. •
Driving Up Hill – Once you have determined your
ability to proceed and have shifted into the appropri-
ate gear, line your vehicle up for the straightest pos-
sible run. Accelerate with an easy constant throttle and
apply more power as you start up the hill. Do not race
forward into a steep grade, the abrupt change of grade
could cause you to lose control. If the front end begins
to bounce, ease off the throttle slightly to bring all four
tires back on the ground. As you approach the crest of
the hill ease off the throttle and slowly proceed over
the top. If the wheels start to slip as you approach the
crest of a hill, ease off the accelerator and maintain
headway by turning the steering wheel no more than
a ¼ turn quickly back and forth. This will provide a
fresh bite into the surface and will usually provide
enough traction to complete the climb. If you do not
make it to the top, place the vehicle in REVERSE and
back straight down the grade using engine resistance
along with the vehicle brakes.
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