automatic transmission Ram 3500 2017 Diesel Supplement

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
• Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the ignition can be turned to the LOCK/OFF (key removal)
position. The key fob can only be removed from the
ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
Six-Speed Automatic Transmission — If Equipped
Chassis Cab models (with automatic transmission) use the
AS69RC transmission (which is equipped with a Power
Take-Off [PTO] access cover on the side of the transmission
case). Pickup models may use either the AS69RC transmis-
sion, or the 68RFE transmission (which has no PTO access
cover).
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted on the right side of the
steering column. You must press the brake pedal to move
5
STARTING AND OPERATING 141

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
5
STARTING AND OPERATING 145

3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available
gear. Once in ERS mode, tapping the ERS (-) or (+) switch
will change the top available gear.
To exit ERS mode, simply push and hold the ERS (+) switch
until the gear limit display disappears from the instrument
cluster.
Column Gear Selector
5
STARTING AND OPERATING 147

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
Transmission
Gear Limit
Display12 3 456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply push and hold the
ERS (-) switch. The transmission will shift to the range
from which the vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while descending
steep grades, be careful not to overspeed the engine.
Apply the brakes as needed to prevent engine over-
speed.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (fifth and sixth gears). The transmission
will automatically shift into Overdrive if the following
conditions are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
148 STARTING AND OPERATING

will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
TOW/HAUL Switch
5
STARTING AND OPERATING 149

You have the ability to configure the functionality of the
auxiliary switches via the instrument cluster display. All
switches can now be configured for setting the switch type
operation to latching or momentary, power source of either
battery or ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to ignition.
For further information on using the auxiliary switches,
please refer to the Ram Body Builders Guide by accessing
www.rambodybuilder.comand choosing the appropriate
links.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with PTO Prep and either the
AS69RC automatic six-speed or G-56 manual six-speed
transmissions, will allow for an aftermarket upfit with a
transmission driven PTO (power take off). The customer
will have the ability to operate the PTO in either a
“stationary” or “mobile” mode. The vehicles will be factory
set to the “stationary” mode. To select ’mobile mode’ You
will need to enter the commercial vehicle menu on the
instrument cluster display and select mobile PTO mode. Details of the PTO selection modes and further PTO
information is available at the Ram Truck Bodybuilders
web site.
rambodybuilder.com
AS69RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS69RC) operates at torque
converter turbine speed. The turbine speed will be less
than engine speed when the torque converter clutch is not
engaged and will be same as engine speed when the torque
converter clutch is engaged.
Stationary Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
•
Transmission in PARK position (vehicles equipped with
automatic transmission.)
• PTO switch has been activated.
• Parking brake applied (vehicles equipped with manual
transmission).
• Brake pedal must not be applied.
• Vehicle engine must be running.
• No vehicle, brake or clutch switch faults present.
154 STARTING AND OPERATING

•PTO must be correctly installed using the vehicle pro-
vided circuits.
The instrument cluster will display a PTO Onmessage for
five seconds if the above conditions are met. Otherwise, the
instrument cluster will display a message To Operate PTO
Shift To Park indicating what operator action should be
taken to engage the PTO mode.
The customer has the choice to operate the PTO by utilizing
the cruise control switches or by utilizing a remote control
(provided by the PTO supplier). To operate the feature
using the cruise control switches, the customer must first
activate the PTO switch which will turn on the PTO. In
order to increase or decrease the engine idle speed, to
optimize the PTO function, the “RESUME/ACCEL” and
“DECEL” cruise switches can be used respectively. To
disengage PTO operation and return to “standard vehicle
operation” simply toggle the PTO switch to the OFF
position.
The torque converter clutch (TCC) will automatically en-
gage at engine speeds above 1,200 RPM (engine speed) in
PTO stationary mode. Once engaged, the TCC will remain
applied and will not disengage until the engine speed falls
below 1,000 RPM. TCC engagement is desirable for certain
types of PTO applications (Automatic Transmission Only). To operate the PTO via a remote switch, the customer must
make sure the above conditions are met. It is vital for
proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly. This
is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the PTO
manufacturer to ensure that their electrical (switches and
remote) system is compatible with the vehicle’s electrical
architecture and software functionality.
NOTE:
Single set speed can be programmed via the PTO
menu on the instrument cluster display. Further details are
available at the Ram Truck Bodybuilders web site located
at
rambodybuilder.com
Mobile Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
• Mobile mode is activated via the menu on the instru-
ment cluster display.
• (ON/OFF) switch has been activated.
• Vehicles with automatic transmission must be in PARK
or DRIVE.
5
STARTING AND OPERATING 155

JUMP STARTING
WARNING!
•To prevent personal injury or damage to clothing, do
not allow battery fluid to contact eyes, skin or
fabrics. Do not lean over a battery when connecting
jumper cables or allow cable clamps to touch each
other. Keep open flames or sparks away from battery
vent holes. Always wear eye protection when work-
ing with batteries.
• Do not use a booster battery or any other booster
source that has a greater than 12 Volt system, i.e., do
not use a 24 Volt power source.
NOTE: Replacement batteries should both be of equal size
to prevent damage to the vehicle’s charging system.
Your vehicle is equipped with two 12 Volt batteries. If it
becomes necessary to use a booster battery with jumper
cables to start a vehicle’s engine because its batteries are
discharged, the following procedure should be used:
Set the parking brake and place an automatic transmission
in PARK (or NEUTRAL for a manual transmission).
Turn off lights, heater and other electrical loads. Observe
charge indicator (if equipped) in both batteries. If the indicator (if equipped) is light or yellow on either battery,
replace that battery.CAUTION!
Use the jump start procedure only when the charge
indicator (if equipped) in both batteries is dark in the
center. Do not attempt jump starting when either
battery charge indicator (if equipped) is light or yel-
low. If the charge indicator (if equipped) has a green
dot in the center, failure to start is not due to a
discharged battery and cranking system should be
checked.
1. Attach one jumper cable to the positive terminal of booster battery and the other end of the same cable to
the positive terminal of the discharged battery.
NOTE: Do not connect jumper cables to the fuses. Only
use the jump post when connecting jumper cables.
WARNING!
Do not permit vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
170 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.7L DIESEL —
SIX-SPEED 68RFE (2500/3500 Models) .........174
 ENGINE COMPARTMENT — 6.7L DIESEL —
SIX-SPEED AS69RC HD (3500/CHASSIS CAB
MODELS) ............................ .175
 MAINTENANCE PROCEDURES .............176
▫ Engine Oil .......................... .176
▫ Engine Air Cleaner Filter .................180
▫ Draining Fuel/Water Separator Filter ........184
▫ Engine Mounted Fuel Filter Replacement ......185
▫ Underbody Mounted Fuel Filter Replacement . . .186
▫ Priming If The Engine Has Run Out Of Fuel . . .188
▫ Intervention Regeneration Strategy — Message
Process Flow ......................... .189
▫ Diesel Exhaust Fluid .....................190 ▫
Maintenance-Free Batteries ................190
▫ Cooling System ....................... .191
▫ Charge Air Cooler — Inter-Cooler ...........195
▫ Brake System ........................ .195
▫ Clutch Hydraulic System .................196
▫ Transfer Case — If Equipped ..............197
▫ Manual Transmission — If Equipped .........197
▫ Automatic Transmission — If Equipped .......197
▫ Noise Control System Required Maintenance &
Warranty ........................... .200
 FLUID CAPACITIES ..................... .204
 FLUIDS, LUBRICANTS AND GENUINE PARTS . .205
▫ Engine ............................. .205
▫ Chassis ............................ .207
7

ENGINE COMPARTMENT — 6.7L DIESEL — SIX-SPEED 68RFE (2500/3500 Models)
1 — Battery7 — Washer Fluid Reservoir
2 — Engine Coolant Reservoir 8 — Power Steering Fluid Reservoir
3 — Automatic Transmission Dipstick 9 — Power Distribution Center
4 — Brake Fluid Reservoir 10 — Engine Oil Dipstick
5 — Battery 11 — Engine Oil Fill
6 — Aux Power Distribution Center 12 — Air Cleaner Filter
174 MAINTAINING YOUR VEHICLE