transmission Ram 3500 2017 Diesel Supplement

A MESSAGE FROM FCA US LLC
FCA US LLC welcomes you as a turbocharged diesel-
powered truck owner. Your diesel truck will sound, feel,
drive, and operate differently from a gasoline-powered
truck. It is important that you read and understand this
manual.
Almost 100% of the heavy trucks in the United States and
Canada are diesel-powered because of the fuel economy,
rugged durability, and high torque which permits pulling
heavy loads.
You may find that some of the starting, operating, and
maintenance procedures are different. However, they are
simple to follow and careful adherence to them will ensure
that you take full advantage of the features of this engine.
NOTE:
•Some aftermarket products may cause severe engine/
transmission and/or exhaust system damage. Your ve-
hicle’s Powertrain Control Systems can detect and store
information about vehicle modifications that increase
horsepower and torque output such as whether or not
performance-enhancing powertrain components, com-
monly referred to as downloaders, power boxes, or
performance chips have been used. •
Any chassis/suspension or tire size modifications to the
vehicle will effect the performance of the Adaptive
Cruise Control and Forward Collision Warning System.
This information cannot be erased and will stay in the
system’s memory even if the modification is removed. This
information can be retrieved by FCA US LLC, and service
and repair facilities, when servicing your vehicle. This
information may be used to determine if repair will be
covered by New Vehicle Limited Warranty.
There is a probability that the use of a “performance chip”
will prohibit the engine from starting. In this instance, the
vehicle will need to be serviced by a authorized dealer in
order to return the vehicle to its factory settings.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
8 INTRODUCTION

WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep Remote Keyless Entry key fobs away from
children. Operation of the Remote Start System,
windows, door locks or other controls could cause
serious injury or death.
ENGINE BREAK-IN RECOMMENDATIONS
The diesel engine does not require a break-in period due to
its construction. Normal operation is allowed, providing
the following recommendations are followed:
• Warm up the engine before placing it under load.
• Do not operate the engine at idle for prolonged periods.
• Use the appropriate transmission gear to prevent engine
lugging. •
Observe vehicle oil pressure and temperature indicators.
• Check the coolant and oil levels frequently.
• Vary throttle position at highway speeds when carrying
or towing significant weight.
NOTE: Light duty operation such as light trailer towing or
no load operation will extend the time before the engine is
at full efficiency. Reduced fuel economy and power may be
seen at this time.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. The recom-
mended viscosity and quality grades are shown under
“Fluids, Lubricants and Genuine Parts”, under “Maintain-
ing Your Vehicle” in this manual. NON-DETERGENT OR
STRAIGHT MINERAL OILS MUST NEVER BE USED.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

•Exhaust Filter Full Safely Drive at Highway Speeds To
Remedy
• Exhaust Filter XX% Full – Power Reduced See Dealer
• Exhaust Service Required – See Dealer Now
• Exhaust System – Filter XX% Full Service Required See
Dealer
• Exhaust System – Regeneration In Process Exhaust Filter
XX% Full
• Exhaust System – Regeneration Completed
• Engine Will Not Restart in XXXX mi DEF Low Refill
Soon
• Engine Will Not Restart in XXXX mi Refill DEF
• Engine Will Not Restart Refill DEF
• Service DEF System See Dealer
• Incorrect DEF Detected See Dealer
• Engine Will Not Restart in XXX mi Service DEF See
Dealer
• Engine Will Not Restart Service DEF System See DealerVehicle Information (Customer Information
Features)
Vehicle Information Submenus
•Battery Voltage
Displays the actual battery voltage.
• Fuel Filter Life
Displays the life of the fuel filter.
• Oil Pressure
Displays the actual oil pressure.
• Oil Temperature
Displays the actual oil temperature.
• Trans Temperature
Displays the actual transmission sump temperature.
• Coolant Temp
Displays the actual coolant temperature.
• Tire Pressure Monitor System
Displays the actual tire pressure.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 27

STARTING AND OPERATING
CONTENTS
STARTING PROCEDURES ..................32
▫ Normal Starting .........................33
▫ Automatic Transmission ..................33
▫ Keyless Enter-N-Go — Ignition .............33
▫ Extreme Cold Weather ....................34
▫ Starting Fluids ..........................34
 NORMAL OPERATION ....................35
▫ Cold Weather Precautions ..................36
▫ Engine Idling ..........................38
▫ Stopping The Engine .....................38
▫ Cooling System Tips — Automatic Transmission . .39 
ENGINE BLOCK HEATER — IF EQUIPPED .....40
 FUEL REQUIREMENTS ....................40
▫ Fuel Specifications ......................41
▫ Biodiesel Fuel Requirements ................42
 DIESEL EXHAUST FLUID ...................44
▫ System Overview ........................44
 ADDING FUEL — 1500 DIESEL MODELS .......45
▫ Avoid Using Contaminated Fuel .............47
▫ Bulk Fuel Storage — Diesel Fuel ............48
▫ Diesel Exhaust Fluid Storage ................48
▫ Adding Diesel Exhaust Fluid ...............49
4

STARTING PROCEDURES
Before starting your vehicle, adjust your seat, both inside
and outside mirrors, and fasten your seat belts.
The starter is allowed to crank for up to 30-second inter-
vals. Waiting a few minutes between such intervals will
protect the starter from overheating.
WARNING!
•Before exiting a vehicle, always shift the automatic
transmission into PARK and apply the parking
brake. Always make sure the keyless ignition node is
in the “OFF” mode, remove the key fob from the
vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
NOTE: Engine start up in very low ambient temperature
could result in evident white smoke. This condition will
disappear as the engine warms up.
CAUTION!
• The engine is allowed to crank as long as 30 seconds.
If the engine fails to start during this period, please
wait at least two minutes for the starter to cool before
repeating start procedure.
(Continued)
32 STARTING AND OPERATING

CAUTION!(Continued)
•If the “Water in Fuel Indicator Light” remains on,
DO NOT START engine before you drain the water
from the fuel filters to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Sepa-
rator Filter” in “Maintaining Your Vehicle” for fur-
ther information.
Normal Starting
Normal starting of either a warm or cold engine is obtained
without pumping or pressing the accelerator pedal. Turn
the key fob to the START position and release when the
engine starts. If the engine fails to start, turn the key fob to
the OFF position, wait five seconds, then repeat the “Nor-
mal Starting” procedure.
Automatic Transmission
Start the engine with the transmission gear selector in the
PARK position. Apply the brake before shifting to any
driving range.
Tip Start Feature
Do not press the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run but will automatically disen-
gage when the engine is running.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate
the ignition switch with the push of a
button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the
passenger compartment.
Normal Starting Procedure — Keyless Enter-N-Go
Observe the instrument panel cluster lights when starting
the engine.
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal
1. Always apply the parking brake.
4
STARTING AND OPERATING 33

NOTE:
•Use of Climatized Ultra Low Sulfur Diesel Fuel or
Number 1 Ultra Low Sulfur Diesel Fuel results in a
noticeable decrease in fuel economy.
• Climatized Ultra Low Sulfur Diesel Fuel is a blend of
Number 2 Ultra Low Sulfur and Number 1 Ultra Low
Sulfur Diesel Fuels which reduces the temperature at
which wax crystals form in fuel.
• The fuel grade should be clearly marked on the pump at
the fuel station.
• The engine requires the use of “Ultra Low Sulfur Diesel
Fuel”. Use of incorrect fuel could result in engine and
exhaust system damage. Refer to “Fuel Requirements”
in “Starting And Operating” for further information.
• If climatized or diesel Number 1 ULSD fuel is not
available, and you are operating below (20°F/-6°C), in
sustained arctic conditions, Mopar Premium Diesel Fuel
Treatment (or equivalent) is recommended to avoid
gelling (see Fuel Operating Range Chart).
Engine Oil Usage
Refer to “Maintenance Procedures” in “Maintaining Your
Vehicle” for the correct engine oil viscosity.
Winter Front Usage
A winter front or cold weather cover is to be used in
ambient temperatures below 32°F (0°C), especially during
extended idle conditions. This cover is equipped with four
flaps for managing total grille opening in varying ambient
temperatures. If a winter front or cold weather cover is to
be used the flaps should be in the full open position to
allow air flow to the charge air cooler and automatic
transmission oil cooler. When ambient temperatures drop
Winter Front Cover
4
STARTING AND OPERATING 37

Driving ConditionLoadTurbocharger Temperature Idle Time (min.) Before
Engine Shutdown
Highway Speeds Maximum GCWR 2.0
Uphill Grade Maximum GCWR Hot2.5
NOTE: Under certain conditions the engine fan will run
after the engine is turned off. These conditions are under
high load and high temperature conditions.
Cooling System Tips — Automatic Transmission
To reduce the potential for engine and transmission over-
heating in high ambient temperature conditions, take the
following actions:
• City Driving — When stopped, shift the transmission
into NEUTRAL and increase engine idle speed.
• Highway Driving — Reduce your speed.
• Up Steep Hills — Select a lower transmission gear.
• Air Conditioning — Turn it off temporarily.
NOTE: If the coolant temperature is too high the A/C will
automatically turn off.
Do Not Operate The Engine With Low Oil Pressure
If the low oil pressure warning light turns on while
driving, stop the vehicle and shut down the engine as soon
as possible. A chime will sound when the light turns on.
NOTE: Do not operate the vehicle until the cause is
corrected. This light does not show how much oil is in the
engine. The engine oil level must be checked under the
hood.
CAUTION!
If oil pressure falls to less than normal readings, shut
the engine off immediately. Failure to do so could
result in immediate and severe engine damage.
4
STARTING AND OPERATING 39

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealership or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, power steering or air conditioning.
Such damage is not covered by the New Vehicle
(Continued)
CAUTION! (Continued)
Limited Warranty. If a flush is needed because of
component malfunction, use only the specified fluid
for the flushing procedure.
Engine Oil
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer recom-
mends engine oils that meet the requirements of FCA
Material Standard MS-10902, and that are API CJ-4 certified
and meet the requirements of FCA LLC.
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals. The best time to check the
oil level is before starting the engine after it has been
parked overnight. When checking oil after operating the
engine, first ensure the engine is at full operating tempera-
ture, then wait for five minutes after engine shutdown to
check the oil.
5
MAINTAINING YOUR VEHICLE 55

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission (3.0L Diesel,
8-Speed Transmission) Only use MOPAR ZF 8&9 Speed ATF Automatic Transmis-
sion Fluid or equivalent. Failure to use the correct fluid
may affect the function or performance of your transmis-
sion.
Transfer Case We recommend you use MOPAR BW44–44 Transfer Case
Fluid.
Front Axle – 1500 Four-Wheel Drive Models We recommend you use MOPAR GL-5 Synthetic Axle
Lubricant SAE 75W-85.
Rear Axle We recommend you use MOPAR Synthetic Gear Lubricant
SAE 75W-140 (MS-8985). Limited-Slip Rear Axles require
the addition of 5 oz. (148 ml) MOPAR Limited Slip Addi-
tive (MS-10111).
Brake Master Cylinder We recommend you use MOPAR DOT 3 Brake Fluid,
SAE J1703 should be used. If DOT 3, SAE J1703 brake fluid
is not available, then DOT 4 is acceptable.
5
MAINTAINING YOUR VEHICLE 75