tow Ram 3500 2017 Owner's Manual

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the
automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for 8-speed
transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles (48 km)
for 8-speed transmission, tow with the rear wheels OFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear wheels
on a towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
628 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
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WHAT TO DO IN EMERGENCIES 629

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
636 MAINTAINING YOUR VEHICLE

2. With the glove compartment door open, remove theglove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door. Lift the clip out of glove compartment door
and release into dash panel. 3. There are glove compartment travel stops on both sides
of the glove compartment door, push inward on both
sides of the glove compartment to release the glove
compartment travel stops.
Right Side Of Glove Compartment
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
Glove Compartment
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
7
MAINTAINING YOUR VEHICLE 651

4. Disengage the glove compartment door from its hingesby opening the glove compartment past the travel stop
and pulling the it toward you.
5. Remove the filter cover by pushing in on the finger tabs on each end of the filter cover.
Filter Cover
Finger Tabs
652 MAINTAINING YOUR VEHICLE

6. Remove the cabin air filter by pulling it straight out ofthe housing. 7. Install the cabin air filter with the arrow on the filter
pointing toward the floor. When installing the filter
cover, press on each end until you hear an audible click.
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often.
Finger TabCabin Air Filter
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MAINTAINING YOUR VEHICLE 653

2. To disengage the wiper blade from the wiper arm, flipup the locking tab. 3. Tilt the lower end of the wiper blade away from the arm
and use one finger push the release tab toward the
wiper arm.
4. Slide the wiper blade down towards the base of the wiper arm.
Wiper Locking Assembly
1—Wiper
2 — Locking TabWiper Disengaging
1 — Locking Tab
2—Wiper
3 — Release Tab
658 MAINTAINING YOUR VEHICLE

5. With the wiper blade disengaged, remove the wiperblade from the wiper arm by holding the wiper arm
with one hand and separating the wiper blade from the
wiper arm with the other hand (move the wiper blade
down toward the base of the wiper arm and away from
the J hook in the end of the wiper arm).
6. Gently lower the wiper arm onto the glass. Installing The Front Wipers
1. Lift the wiper arm off of the glass, until the wiper arm is
in the full up position.
2. Position the wiper blade under the hook on the tip of the wiper arm with the wiper locking tab open.
3. Insert the receiver bracket on the wiper assembly into the hook on the tip of the arm through the opening in
the wiper blade under the locking tab.
4. Slide the wiper blade up into the hook on the wiper arm until it is latched (engagement will be accompanied by
an audible click). Fold down the latch release tab and
snap it into its locked position.
5. Gently lower the wiper blade onto the glass.
Adding Washer Fluid
The fluid reservoir is located under the hood and should be
checked for fluid level at regular intervals. Fill the reservoir
with windshield washer solvent only (not radiator anti-
freeze). When refilling the washer fluid reservoir, take
some washer fluid and apply it to a cloth or towel and wipe
the wiper blades clean. This will help blade performance.
Removing Wiper From Wiper Arm
1—Wiper
2 — Locking Tab
3 — Wiper Arm J Hook
7
MAINTAINING YOUR VEHICLE 659

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
7
MAINTAINING YOUR VEHICLE 661

CAUTION!(Continued)
the wheel’s protective finish. Such damage is not cov-
ered by the New Vehicle Limited Warranty. Only car
wash soap, MOPAR Wheel Cleaner or equivalent is
recommended.
When cleaning extremely dirty wheels including excessive
brake dust, care must be taken in the selection of tire and
wheel cleaning chemicals and equipment to prevent dam-
age to the wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recommended or
select a non-abrasive, non-acidic cleaner for aluminum or
chrome wheels. Do not use any products on Dark Vapor or
Black Satin Chrome Wheels. They will permanently dam-
age this finish and such damage is not covered by the New
Vehicle Limited Warranty.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
metal polishes or oven cleaner. These products may
damage the wheel’s protective finish. Such damage is
not covered by the New Vehicle Limited Warranty.
Only car wash soap, MOPAR Wheel Cleaner or equiva-
lent is recommended. NOTE:
If you intend parking or storing your vehicle for an
extended period after cleaning the wheels with wheel
cleaner, drive your vehicle for a few minutes before doing
so. Driving the vehicle and applying the brakes when
stopping will reduce the risk of brake rotor corrosion.
Dark Vapor Or Black Satin Chrome Wheels
CAUTION!
If your vehicle is equipped with Dark Vapor or Black
Satin Chrome wheels DO NOT USE wheel cleaners,
abrasives or polishing compounds. They will perma-
nently damage this finish and such damage is not
covered by the New Vehicle Limited Warranty. USE
ONLY MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
• Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
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MAINTAINING YOUR VEHICLE 675