automatic transmission Ram 3500 2017 User Guide

STARTING AND OPERATING
CONTENTS
STARTING PROCEDURES .................381
▫ Normal Starting ....................... .381
▫ Automatic Transmission ..................382
▫ Keyless Enter-N-Go — Ignition .............382
▫ Normal Starting ....................... .382
▫ Extreme Cold Weather
(Below –22°F Or 30°C) ..................384
▫ If Engine Fails To Start ..................384
▫ After Starting ......................... .385
 ENGINE BLOCK HEATER — IF EQUIPPED . . . .385
 AUTOMATIC TRANSMISSION ..............386
▫ Key Ignition Park Interlock ................387
▫ Brake/Transmission Shift Interlock System . . . .387 ▫
Eight-Speed Automatic Transmission —
If Equipped ......................... .388
▫ Six-Speed Automatic Transmission —
1500 Models Only (If Equipped) ............395
▫ Six-Speed Automatic Transmission —
2500/3500 Models Only ..................405
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ......................... .414
▫ Manually Shifted Transfer Case —
If Equipped .......................... .414
▫ Electronically Shifted Transfer Case
(Four-Position Switch) — If Equipped ........417
▫ Electronically Shifted Transfer Case
(Five-Position Switch) — If Equipped ........422
▫ Four-Position Electronically Shifted Transfer
Case (Eight Speed Transmission Only) —
If Equipped ......................... .427
5

Automatic Transmission
Start the engine with the transmission in PARK position.
Apply the brake before shifting into any driving range.
NOTE:
•This vehicle is equipped with a transmission shift inter-
locking system. The brake pedal must be pressed to shift
out of PARK.
• If equipped with an 8 speed transmission starting the
vehicle in NEUTRAL is not possible unless the Manual
Park Release has been activated. For the Manual Park
Release operation refer to Manual Park Release in “What
To Do In Emergencies”.
Tip Start Feature
Do not press the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run but will automatically disen-
gage when the engine is running.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate
the ignition switch with the push of a
button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the
passenger compartment.
Normal Starting
To Turn On The Engine Using The ENGINE
START/STOP Button
1. The transmission must be in PARK or NEUTRAL.
2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the button again.
382 STARTING AND OPERATING

NOTE:Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal.
To Turn Off The Engine Using ENGINE
START/STOP Button
1. Place the gear selector in PARK, then push and release the ENGINE START/STOP button.
2. The ignition switch will return to the OFF position.
3. If the gear selector is not in PARK, the ENGINE START/ STOP button must be held for two seconds or three short
pushes in a row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The ignition
switch position will remain in the ACC position until the
gear selector is in PARK and the button is pushed twice
to the OFF position. If the gear selector is not in PARK
and the ENGINE START/STOP button is pushed once,
the instrument cluster will display a “Vehicle Not In
Park” message and the engine will remain running.
Never leave a vehicle out of the PARK position, or it
could roll. NOTE:
If the ignition switch is left in the ACC or RUN
(engine not running) position and the transmission is in
PARK, the system will automatically time out after 30
minutes of inactivity and the ignition will switch to the
OFF position.Idle Shutdown — 6.4L Engine Only
This feature can be enabled so that the truck will automati-
cally shutdown when the truck has been idling for a set
period of time when the engine is at operating tempera-
ture. Idle time can be set in 5 minute increments between 5
and 60 minutes. See your local authorized dealer to enable
this feature.
NOTE: The idle shut down timer is disabled while the PTO
is active.5
STARTING AND OPERATING 383

The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position, (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode) the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
(Continued)
386 STARTING AND OPERATING

Eight-Speed Automatic Transmission —
If Equipped
The transmission is controlled using a rotary electronic
gear selector located on the instrument panel. The trans-
mission gear range (PRND) is displayed both above the
gear selector and in the instrument cluster. To select a gear
range, simply rotate the gear selector. You must press the
brake pedal to shift the transmission out of PARK, or to
shift from NEUTRAL into DRIVE or REVERSE, when the
vehicle is stopped or moving at low speeds (refer to
“Brake/Transmission Shift Interlock System” in this sec-
tion). To shift past multiple gear ranges at once (such as
Park to Drive), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for normal
driving.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE positions. Manual downshifts can
be made using the Electronic Range Select (ERS) shift
control (refer to
Electronic Range Select (ERS) Operation
in this section for further information). Pressing the
GEAR-/GEAR+ switches (on the steering wheel) while in
the DRIVE position will select the highest available trans-
mission gear, and will display that gear limit in the
instrument cluster as 1, 2, 3, etc. Some models will display
both the selected gear limit, and the actual current gear,
while in ERS mode.
388 STARTING AND OPERATING

DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control (refer to
Electronic Range Select (ERS) Operationin this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or be-
low), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmis-
sion temperature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE: In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at your authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
392 STARTING AND OPERATING

3. Turn the ignition to the OFF position. On vehicles withKeyless Enter-N-Go, push and hold the ignition until
the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear.
1 — GEAR - Switch
2 — GEAR + Switch
5
STARTING AND OPERATING 393

WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Six-Speed Automatic Transmission — 1500 Models
Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
gear selector out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move the
gear selector from PARK or NEUTRAL to the DRIVE
position. Pull the gear selector toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select (ERS) Operation”
in this section for further information). Pressing the ERS
(-/+) switches (column shift) or moving the gear selector to
the left or right (-/+) (console shift) while in the DRIVE
position will select the highest available transmission gear,
and will display that gear limit in the instrument cluster as
1, 2, 3, etc. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.
5
STARTING AND OPERATING 395

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first and second gears, direct
third gear and overdrive fourth and fifth gears. The DRIVE
position provides optimum driving characteristics under
all normal operating conditions.
To access all six available gears, you must use the Elec-
tronic Range Select (ERS) shift control, described below.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
5
STARTING AND OPERATING 399

Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models Only)
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
Use of ERS (or TOW/HAUL mode) also enables an addi-
tional underdrive gear which is not normally used during
through-gear accelerations. This additional gear can im-
prove vehicle performance and cooling capability when
towing a trailer on certain grades. In ERS mode, gears 1
though 3 are underdrive gears, and ERS 4 is direct drive.
ERS 5 and 6 (Overdrive gears) are the same as the normal
fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
(column shift) or tapping the gear selector to the left (-)
(console shift) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as the top
available gear. For example, if you are in DRIVE and are inthird (direct) gear, when you tap the gear selector/switch
one time in the (-) direction, the display will show 4 (ERS
4 is direct gear). Another tap down (-) will shift the
transmission down to ERS 3 (the added underdrive gear).
Once in ERS mode, tapping (-) or (+) will change the top
available gear.
Column Gear Selector
5
STARTING AND OPERATING 401