tow Ram 3500 2017 Service Manual

IconDescription
Uconnect 5.0
Uconnect 8.4
Driver and Passenger Temperature Up and Down Buttons — If Equipped
Provides the driver and passenger with independent temperature control. Push the up arrow
button on the faceplate, press the up arrow button on the touchscreen, or press and slide the
temperature bar towards the red arrow button on the touchscreen for warmer temperature set-
tings. Push the down arrow button on the faceplate, press the down arrow button on the touch-
screen, or press and slide the temperature bar towards the blue arrow button on the touchscreen
for cooler temperature settings. When the SYNC feature is active, the passenger ’s temperature
will move up and down with the driver ’s temperature, when it is increased and decreased, re-
spectively.
SYNC Button — If Equipped
Press the SYNC button on the touchscreen to toggle the SYNC feature on/off. The SYNC indica-
tor is illuminated when this feature is enabled. SYNC is used to synchronize the passenger tem-
perature setting with the driver temperature setting. The SYNC feature also synchronizes the
rear passengers’ temperature to the driver temperature setting. Changing the passenger tem-
perature setting while in SYNC will automatically exit this feature.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 341

▫5.7L Engine .......................... .541
▫ 6.4L Engine .......................... .542
▫ Reformulated Gasoline ..................542
▫ Gasoline/Oxygenate Blends ...............542
▫ E-85 Usage In Non-Flex Fuel Vehicles .........543
▫ CNG And LP Fuel System Modifications ......543
▫ MMT In Gasoline ...................... .543
▫ Materials Added To Fuel .................544
▫ Fuel System Cautions ....................544
▫ Carbon Monoxide Warnings ...............545
 FLEXIBLE FUEL (3.6L ENGINE ONLY) —
IF EQUIPPED ......................... .545
▫ E-85 General Information .................545
▫ Ethanol Fuel (E-85) ..................... .546
▫ Fuel Requirements .....................546
▫ Selection Of Engine Oil For Flexible Fuel
Vehicles (E-85) And Gasoline Vehicles ........546▫
Starting ............................ .547
▫ Cruising Range ....................... .547
▫ Replacement Parts ..................... .547
▫ Maintenance ......................... .547
 ADDING FUEL ........................ .548
▫ Loose Fuel Filler Cap Message .............549
 VEHICLE LOADING .....................549
▫ Certification Label ..................... .549
 TRAILER TOWING ..................... .551
▫ Common Towing Definitions ...............551
▫ T

railer Hitch Type and Maximum
Trailer Weight ........................ .558
▫ Trailer Towing Weights (Maximum
Trailer Weight Ratings) ..................559
▫ Trailer And Tongue Weight ...............559
▫ Towing Requirements ...................559
▫ Towing Tips .......................... .567
5
STARTING AND OPERATING 379

SNOWPLOW .......................... .568
▫ 1500 Models Only ..................... .568
▫ 2500/3500 Models Only ..................569
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ....................572 ▫
Towing This Vehicle Behind Another Vehicle. . . .572
▫ Recreational Towing — Two-Wheel Drive
Models ............................. .573
▫ Recreational Towing — Four-Wheel Drive
Models ............................. .573
380 STARTING AND OPERATING

WARNING!(Continued)
•Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
• If the vehicle has a discharged battery, booster cables
may be used to obtain a start from a booster battery
or the battery in another vehicle. This type of start
can be dangerous if done improperly. Refer to
“Jump-Starting” in “What To Do In Emergencies” for
further information.
If the engine has been flooded, it may start to run, but not
have enough power to continue running when the ignition
button/key is released. If this occurs, continue cranking
with the accelerator pedal pushed all the way to the floor.
Release the accelerator pedal and the ignition button/key
once the engine is running smoothly.
If the engine shows no sign of starting after a 10 second
period of engine cranking with the accelerator pedal held
to the floor, wait 10 to 15 seconds, then repeat the “Normal
Starting” procedure.
After Starting
The idle speed is controlled automatically, and it will
decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
1500 Models
The engine block heater cord is routed under the hood on
the passenger side of the vehicle near the right head lamp
assembly. It is located between the front grill and the
radiator, but underneath the black upper seal.
2500/3500 Models
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the winter months. During winter months,
remove the heater cord wiring assembly from itself on the
c-clip.
5
STARTING AND OPERATING 385

Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold. PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
Electronic Transmission Gear Selector
5
STARTING AND OPERATING 389

CAUTION!
•DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
• Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
The following indicators should be used to ensure that you
have properly engaged the transmission into PARK:
• With brake pedal released, look at the transmission gear
position display and verify that it indicates the PARK
position (P), and is not blinking.
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop. NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK if you must leave the
vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
5
STARTING AND OPERATING 391

DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control (refer to
Electronic Range Select (ERS) Operationin this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or be-
low), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmis-
sion temperature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE: In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at your authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
392 STARTING AND OPERATING

To exit ERS mode, simply push and hold the GEAR+
switch until the gear limit display disappears from the
instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.TOW/HAUL Switch
394 STARTING AND OPERATING

WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Six-Speed Automatic Transmission — 1500 Models
Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
gear selector out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move the
gear selector from PARK or NEUTRAL to the DRIVE
position. Pull the gear selector toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select (ERS) Operation”
in this section for further information). Pressing the ERS
(-/+) switches (column shift) or moving the gear selector to
the left or right (-/+) (console shift) while in the DRIVE
position will select the highest available transmission gear,
and will display that gear limit in the instrument cluster as
1, 2, 3, etc. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.
5
STARTING AND OPERATING 395

Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
NOTE: On four-wheel drive vehicles be sure that the
transfer case is in a drive position. When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
•
Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
(Continued)
396 STARTING AND OPERATING