Ram 3500 2017 Owner's Manual

NOTE:
•When the fuel nozzle “clicks” or shuts off, the fuel tank
is full.
• Tighten the gas cap until you hear a “clicking” sound.
This is an indication that the gas cap is tightened
properly. The MIL in the instrument cluster may turn on
if the gas cap is not secured properly. Make sure that the
gas cap is tightened each time the vehicle is refueled.
WARNING!
Static electricity can cause an ignition of flammable
liquid, vapor or gas in any vehicle or trailer. To reduce
risk of serious injury or death when filling containers:
• Always place container on the ground before filling.
• Keep the pump nozzle in contact with the container
when you are filling it.
• Use only approved containers for flammable liquid.
• Do not leave container unattended while filling.
• A static electric charge could cause a spark and fire
hazard.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the RIGHT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started.
VEHICLE LOADING
Certification Label
As required by National Highway Traffic Safety Adminis-
tration regulations, your vehicle has a certification label
affixed to the driver’s side door or pillar.
This label contains the month and year of manufacture,
Gross Vehicle Weight Rating (GVWR), Gross Axle Weight
Rating (GAWR) front and rear, and Vehicle Identification
Number (VIN). A Month-Day-Hour (MDH) number is
included on this label and indicates the Month, Day and
Hour of manufacture. The bar code that appears on the
bottom of the label is your VIN.
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Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo.
The label also specifies maximum capacities of front and
rear axle systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo
area so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle,
springs, tires or wheels). Heavier axles or suspension
components sometimes specified by purchasers for in-
creased durability does not necessarily increase the vehi-
cle’s GVWR.
Tire Size
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires must
be equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size
listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo loaded
into the vehicle. The front and rear curb weight values are
determined by weighing your vehicle on a commercial
scale before any occupants or cargo are added.
Loading
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.
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The entire vehicle should first be weighed on a commercial
scale to insure that the GVWR has not been exceeded. The
weight on the front and rear of the vehicle should then be
determined separately to be sure that the load is properly
distributed over the front and rear axle. Weighing the
vehicle may show that the GAWR of either the front or rear
axles has been exceeded but the total load is within the
specified GVWR. If so, weight must be shifted from front to
rear or rear to front as appropriate until the specified
weight limitations are met. Store the heavier items down
low and be sure that the weight is distributed equally. Stow
all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do, parts
on your vehicle can break, or it can change the way
your vehicle handles. This could cause you to lose
control. Also overloading can shorten the life of your
vehicle.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR. Refer to “Vehicle Loading/Vehicle Certification
Label” in “Starting And Operating” for further informa-
tion.
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Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or tempo-
rary) loaded in or on the trailer in itsloaded and ready for
operation condition.
The recommended way to measure GTW is to put your
fully loaded trailer on a vehicle scale. The entire weight of
the trailer must be supported by the scale.
WARNING!
If the gross trailer weight is 5,000 lbs (2 267 kg) or more,
it is recommended to use a weight-distributing hitch to
ensure stable handling of your vehicle. If you use a
standard weight-carrying hitch, you could lose control
of your vehicle and cause a collision.
Gross Combination Weight Rating (GCWR)
The GCWR is the total permissible weight of your vehicle
and trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR. Refer to “Vehicle Loading/Vehicle Certifica-
tion Label” in “Starting And Operating” for further infor-
mation.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
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Trailer Sway Control
The trailer sway control is supported by a mechanical
telescoping link that can be installed between the hitch
receiver and the trailer tongue that typically provides
adjustable friction associated with the telescoping motion
to dampen any unwanted trailer swaying motions while
traveling.
If equipped, the electronic Trailer Sway Control (TSC)
recognizes a swaying trailer and automatically applies
individual wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
hitches are the most popular on the market today and they
are commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
control and a weight distributing (load equalizing) hitch
are recommended for heavier Tongue Weights (TW) and
may be required depending on vehicle and trailer
configuration/loading to comply with GAWR require-
ments.
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WARNING!
•An improperly adjusted weight distributing hitch
system may reduce handling, stability and braking
performance and could result in a collision.
• Weight distributing systems may not be compatible
with surge brake couplers. Consult with your hitch
and trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
Without Weight-Distributing Hitch (Incorrect)
With Weight-Distributing Hitch (Correct)
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Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action isrequired if already in normal ride height.
NOTE: The vehicle must remain in the engine run position
with all doors closed while attaching a trailer for proper
leveling of the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer). 3. Under the instrument cluster or touch screen radio
settings, enable jack mode. Jack mode will be canceled
and procedure must be restarted if the vehicle is driven
at speeds above 5mph (8 kmh).
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
5. Attach the trailer to the vehicle without the weight distribution bars connected.
6. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
Measuring Height (H)
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7. Install and adjust the tension in the weight distributingbars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
3+H1 (about 1/3 the difference between H2 and H1
above normal ride height [H1]).
8. Use the instrument cluster or touch screen radio settings and switch off tire jack mode. Make sure the truck
returns to normal ride height. Preform a visual inspec-
tion of the trailer and weight distributing hitch to
confirm manufacturers’ recommendations have been
met.
9. The truck can now be driven.
Measurement Example Example 1500 Height
(mm)
H1 925
H2 946
H2-H1 21
(H2-H1)/3 7
(H2-H1)/3 + H1 932
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged. Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer
(do not connect the trailer).
NOTE: Normal Ride Height (NRH) or Alternate Trailer
Height (ATH) can be used. The vehicle must remain in the
engine running position while attaching a trailer for proper
leveling of the air suspension system. It may not be
possible to enter Alternate Trailer Height (ATH) while
lightly loaded.
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]).
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6. Preform a visual inspection of the trailer and weightdistributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
Towing With All Other 1500/2500/3500 (Non-Air Suspen-
sion)
1. Position the truck to be ready to connect to the trailer (do not connect the trailer).
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected. 4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]).
6. Preform a visual inspection of the trailer and weight distributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
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Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform with a
coupling that mounts over the rear axle of the tow vehicle
in the truck bed. It connects a vehicle and fifth-wheel trailer
with a coupling king pin.
Your truck may be equipped with a 5th wheel hitch option.
Refer to the separately provided 5th wheel hitch safety,
care, assembly, and operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted coupling arm
which attaches to a ball mounted in the bed of a pickup
truck. The coupling arm connects to the hitch mounted
over the rear axle in the truck bed.
Trailer Hitch Type and Maximum Trailer Weight
The following chart provides the maximum trailer weight
a given factory equipped trailer hitch type can tow and
should be used to assist you in selecting the correct trailer
hitch for your intended towing condition.
Trailer Hitch Type and Maximum Trailer WeightHitch Type Max. Trailer Weight / Max. Tongue Weight
Class III Bumper
Hitch - 1500 Model 5,000 lbs (2,268 kg) / 500 lbs
(226 kg)
Class IV - 1500 Model
11,000 lbs (4,989 kg) / 1100 lbs (498 kg)
Class V - 2500/3500Models18,000 lbs (8,164 kg) / 1800 lbs (816 kg)
Fifth Wheel - 2500Model25,000 lbs (11,339 kg) / 5000 lbs (2,267 kg)
Gooseneck - 2500Model 20,000 lbs (9,071 kg) /
4000 lbs (1,814 kg)
Gooseneck Or Fifth
Wheel - 3500 Model
32,000 lbs (14,545 kg) / 6000 lbs (2,721 kg)
Refer to the “Trailer Towing Weights (Maximum TrailerWeight Ratings)” for the Maximum Gross Trailer
Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on
your vehicle.
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