section 10 Ram 3500 2017 Repair Manual

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the
automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for 8-speed
transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles (48 km)
for 8-speed transmission, tow with the rear wheels OFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear wheels
on a towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
628 WHAT TO DO IN EMERGENCIES

Engine Oil Viscosity (SAE Grade) — 5.7L Engine
(1500/2500/3500 Models)
MOPAR SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Engine Oil Viscosity (SAE Grade) — 6.4L Engine
Use MOPAR SAE 0W-40 engine oil approved to FCA
Material Standard MS-12633 such as Pennzoil Ultra
equivalent is recommended for all operating temperatures.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” in this section.Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
642 MAINTAINING YOUR VEHICLE

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials
1500 Model rear axles equipped with a Limited Slip
Differential require that 5 oz. (148 ml) MOPAR Limited Slip
Additive be added to the gear lubricant. Refer to “Fluids,
Lubricants, And Genuine Parts” in “Maintaining Your
Vehicle” for further information. The MOPAR Limited Slip
Additive should be added to the gear lubricant whenever
a fluid change is made to an axle equipped with a Limited
Slip Differential.
2500/3500 Model axles DO NOT REQUIREany limited
slip oil additive (friction modifiers).
NOTE: When refilling an axle with a Limited Slip Differ-
ential, (which requires a Limited Slip Additive), the Lim-
ited Slip Additive should be added before the gear lubri-
cant is added to insure proper additive fill.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
7
MAINTAINING YOUR VEHICLE 669

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. Your authorized dealer can check
your transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
670 MAINTAINING YOUR VEHICLE