transmission Ram 3500 2018 Owners Manual

MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION
WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park Re-
lease. In addition, you should be seated in the driver ’s
seat with your foot firmly on the brake pedal when
activating the Manual Park Release. Activating the
Manual Park Release will allow your vehicle to roll
away if it is not secured by the parking brake, or by
proper connection to a tow vehicle. Activating the
Manual Park Release on an unsecured vehicle could
lead to serious injury or death for those in or around
the vehicle.
In order to push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as a dead
battery), a Manual Park Release is available. Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
2. Using a small screwdriver or similar tool, remove the
Manual Park Release access cover, which is just above
the parking brake release handle, below and to the left
of the steering column.
3. Press and maintain firm pressure on the brake pedal.
4. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab (just below the middle of
the lever) to the right.
Manual Park Release Pull Strap
508 IN CASE OF EMERGENCY

5. While holding the locking tab in the disengaged posi-tion, pull the tether strap to rotate the lever rearward,
until it locks in place pointing towards the driver’s seat.
Release the locking tab and verify that the Manual Park
Release lever is locked in the released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission), while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Safety” for further information. Once the vehicle has been
freed, push the ESC Offswitch again to restore ESC On
mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
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IN CASE OF EMERGENCY 509

WARNING!(Continued)
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
(Continued)
CAUTION! (Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
NOTE: Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting And Operating for more informa-
tion. If the vehicle cannot be placed in Transport mode (for
example, engine will not run), tie-downs must be fastened
to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause
loss of proper tie-down tension.
510 IN CASE OF EMERGENCY

Towing
Condition Wheels
OFF The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance
(6–speed transmission)
• 30 miles (48 km) maxdistance
(8–speed transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear
Selector Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.
7
IN CASE OF EMERGENCY 511

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the 8–speed transmission to NEUTRAL when
the engine is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6–speed transmission, or 30 miles (48 km) for
8–speed transmission. If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km) for 6–speed transmission, or 30 miles
(48 km) for 8–speed transmission, tow with the rear wheels
OFF
the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable
steering wheel stabilizer to hold the front wheels in the
straight position) with the rear wheels raised and the front
wheels on the ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
512 IN CASE OF EMERGENCY

If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
7
IN CASE OF EMERGENCY 513

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................517
▫ Maintenance Plan ..................... .518
▫ Heavy Duty Use Of The Vehicle ............522
 ENGINE COMPARTMENT .................523
▫ 3.6L Engine ..........................523
▫ 5.7L Engine ..........................524
▫ 6.4L Engine ..........................525
▫ Checking Oil Level — Gas Engine ...........526
▫ Adding Washer Fluid ...................526
▫ Maintenance-Free Battery .................526
 DEALER SERVICE .......................527
▫ Engine Oil — Gas Engine .................528
▫ Engine Oil Filter .......................530
▫ Engine Air Cleaner Filter .................531 ▫
Air Conditioner Maintenance ..............533
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............539
▫ Accessory Drive Belt Inspection ............540
▫ Body Lubrication ..................... .541
▫ Windshield Wiper Blades .................542
▫ Exhaust System ........................545
▫ Cooling System ........................546
▫ Brake System ........................ .552
▫ Automatic Transmission ..................553
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level ...............................556
▫ Transfer Case ........................ .557
 HOISTING ............................558
 TIRES ............................... .558
8

Severe Duty All Models
NOTE:Change Engine Oil at 4,000 miles (6,500 km) or 350
hours of engine run time if the vehicle is operated in a
dusty and off road environment or is operated predomi-
nantly at idle, or only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering (2500/3500 Models
Only) and automatic transmission (six-speed only) and
fill as needed
• Check function of all interior and exterior lightsMaintenance Plan
Required Maintenance
Refer to the Maintenance Plan on the following pages for
required maintenance.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
• Lube the front drive shaft fitting (2500/3500 (4x4)
models only).
518 SERVICING AND MAINTENANCE

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Inspect the brake linings, replace
as necessary. XXX X X X X
Adjust parking brake as necessary. X X X X X X X
Inspect transfer case fluid. XX X
Additional Maintenance
Replace cabin air filter. XX X XX XX
Replace engine air filter. XX X X X
Replace spark plugs. ** X
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes
first. XX
Change automatic transmission
fluid and filter(s) (six-speed auto-
matic only), if using your vehicle
for police, taxi, fleet, or frequent
trailer towing. XX
520 SERVICING AND MAINTENANCE

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change automatic transmission
fluid and filter(s) (six-speed auto-
matic only). X
Inspect the transfer case fluid,
change for any of the following:
police, taxi, fleet, or frequent trailer
towing. XX
Change the transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
•
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
(Continued)
WARNING! (Continued)
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
(Continued)
8
SERVICING AND MAINTENANCE 521