suspension Ram 3500 2018 User Guide

in Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster message will be
displayed when this occurs. Refer to “Instrument Clus-
ter Display” in “Getting To Know Your Instrument
Panel” for further information.
NOTE: Entry/Exit mode may be achieved using your key
fob for easier entry/loading. Refer to “Keys” in “Getting To
Know Your Vehicle” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
(Continued)
346 STARTING AND OPERATING

WARNING!(Continued)
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:This mode is intended to be enabled with engine
running.
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” or “Uconnect Set-
tings” in “Multimedia” if equipped with a touch screen
radio for further information. NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” if equipped with a
touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE: This mode is intended to be enabled with engine
running.
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STARTING AND OPERATING 347

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator (Customer selectable)
4 — Normal Ride Height Indicator (Customer selectable)
5 — Off-Road 1 Indicator (Customer selectable)
6 — Off-Road 2 Indicator (Customer selectable)
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising, if multiple indicator lamps are
Air Suspension Switch
348 STARTING AND OPERATING

flashing, the highest flashing indicator lamp is the position
the system is working to achieve. When lowering, if
multiple indicators are flashing, the lowest solid indicator
lamp is the position the system is working to achieve.
Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR2 or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•
Off-Road 2 (OR2) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR2.
• Off-Road 1 (OR1) – Indicator lamps 3, 4 and 5 will be
illuminated when the vehicle is in OR1.
• Normal Ride Height (NRH)/Aero Mode – Indicator
lamps 3 and 4 will be illuminated when the vehicle is in
this position.
• Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will flash and indicator lamp
3 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
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STARTING AND OPERATING 349

•Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AIR SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a button.
NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph (106 km/h).
Air Suspension Switch
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Aero Mode Indicator Lamp (Customer selectable)
5 — Normal Ride Height Indicator Lamp (Customer selectable)
6 — Off-Road Indicator Lamp (Customer selectable)
350 STARTING AND OPERATING

•Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road (OR) (Raises the vehicle approximately 1 in
(26 mm)) – This position is intended for off-roading use
only where maximum ground clearance is required. To
enter OR, push the “Up” button once from the NRH
position while vehicle speed is below 20 mph (32 km/h).
While in OR, if the vehicle speed exceeds 25 mph
(40 km/h) the vehicle height will be automatically
lowered to NRH. Off-Road may not be available due to
vehicle payload, an instrument cluster display message
will be shown when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
CAUTION!
If the vehicle is in Off-Road setting, be aware of your
surroundings, you may not have the clearance required
for certain areas and vehicle damage may occur.
• Aero Mode (Lowers the vehicle approximately .6 in
(15 mm)) – This position provides improved aerody-
namics by lowering the vehicle. The vehicle will auto-
matically enter Aero Mode when the vehicle speed remains between 62 mph (100 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or if the vehicle
speed exceeds 66 mph (106 km/h). The vehicle will
return to NRH from Aero Mode if the vehicle speed
remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE: Speed thresholds for raising the vehicle only apply
if Automatic Aero Mode is enabled.
• To enter Aero Mode manually push the down button
once from NRH at any vehicle speed. To return to NRH
push the up button once while vehicle speed is less than
56 mph (90 km/h).
NOTE: Automatic Aero Mode may be disabled through
vehicle settings on your Uconnect Radio when equipped
with UConnect 5.0, 8.4A, or 8.4AN. Refer to “Uconnect
Settings” in “Multimedia” for further information.
• Entry/Exit Mode (Lowers the vehicle approximately
3 in (73 mm)) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
button twice from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
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STARTING AND OPERATING 351

below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph (40 km/h)
the Entry/Exit change will be cancelled. To return to
Normal Height Mode, push the “Up” button twice while
in Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster display message
will be shown when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
(Continued)
352 STARTING AND OPERATING

WARNING!(Continued)
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:This mode is intended to be enabled with engine
running.
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” or “Uconnect Set-
tings” in “Multimedia” if equipped with a touch screen
radio for further information. NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” if equipped with a
touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE: This mode is intended to be enabled with engine
running.
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STARTING AND OPERATING 353

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Air Suspension Switch
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Aero Mode Indicator Lamp (Customer selectable)
5 — Normal Ride Height Indicator Lamp (Customer selectable)
6 — Off-Road Indicator Lamp (Customer selectable)
354 STARTING AND OPERATING

Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•Off-Road (OR) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR. •
Normal Ride Height (NRH) – Indicator lamps 3, 4 and 5
will be illuminated when the vehicle is in NRH.
• Aero Mode – Indicator lamps 3 and 4 will be illuminated
when the vehicle is in Aero Mode.
• Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 3 will flash and indicator lamp
4 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4 and 5 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
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