Rear end Ram 3500 2018 Workshop Manual

NOTE:
•When the fuel nozzle “clicks” or shuts off, the fuel tank
is full.
• Tighten the gas cap until you hear a “clicking” sound.
This is an indication that the gas cap is tightened
properly. The MIL in the instrument cluster may turn on
if the gas cap is not secured properly. Make sure that the
gas cap is tightened each time the vehicle is refueled.
WARNING!
Static electricity can cause an ignition of flammable
liquid, vapor or gas in any vehicle or trailer. To reduce
risk of serious injury or death when filling containers:
•Always place container on the ground before filling.
• Keep the pump nozzle in contact with the container
when you are filling it.
• Use only approved containers for flammable liquid.
• Do not leave container unattended while filling.
• A static electric charge could cause a spark and fire
hazard.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the RIGHT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started.
VEHICLE LOADING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo.
The label also specifies maximum capacities of front and
rear axle systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
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Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do, parts
on your vehicle can break, or it can change the way
your vehicle handles. This could cause you to lose
control. Also overloading can shorten the life of your
vehicle.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle. This
includes driver, passengers, cargo and tongue weight. The
total load must be limited so that you do not exceed the
GVWR. Refer to “Vehicle Loading/Vehicle Certification La-
bel” in “Starting And Operating” for further information.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or tempo-
rary) loaded in or on the trailer in itsloaded and ready for
operation condition.
The recommended way to measure GTW is to put your
fully loaded trailer on a vehicle scale. The entire weight of
the trailer must be supported by the scale.
416 STARTING AND OPERATING

WARNING!
If the gross trailer weight is 5,000 lbs (2,267 kg) or more,
it is recommended to use a weight-distributing hitch to
ensure stable handling of your vehicle. If you use a
standard weight-carrying hitch, you could lose control
of your vehicle and cause a collision.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your vehicle
and trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles evenly.
Make sure that you do not exceed either front or rear GAWR.
Refer to “Vehicle Loading/Vehicle Certification Label” in
“Starting And Operating” for further information.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded. You could lose
control of the vehicle and have a collision.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control can be a mechanical telescoping
link that can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable friction
associated with the telescoping motion to dampen any
unwanted trailer swaying motions while traveling.
If equipped, the electronic Trailer Sway Control (TSC)
recognizes a swaying trailer and automatically applies
individual wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
6
STARTING AND OPERATING 417

4. Measure the height of the top of the front wheel openingon the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]).
6. Preform a visual inspection of the trailer and weight distributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform with a
coupling that mounts over the rear axle of the tow vehicle
in the truck bed. It connects a vehicle and fifth-wheel trailer
with a coupling king pin.
Your truck may be equipped with a 5th wheel hitch option.
Refer to the separately provided 5th wheel hitch safety,
care, assembly, and operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted coupling arm
which attaches to a ball mounted in the bed of a pickup
truck. The coupling arm connects to the hitch mounted
over the rear axle in the truck bed.
Trailer Hitch Type and Maximum Trailer Weight
The following chart provides the maximum trailer weight
a given factory equipped trailer hitch type can tow and
should be used to assist you in selecting the correct trailer
hitch for your intended towing condition.
422 STARTING AND OPERATING

Consider the following items when computing the weight
on the rear axle of the vehicle:
•The tongue weight of the trailer.
• The weight of any other type of cargo or equipment put
in or on your vehicle.
• The weight of the driver and all passengers.
NOTE: Remember that everything put into or on the
trailer adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options must
be considered as part of the total load on your vehicle.
Refer to the “Tire And Loading Information” placard for
the maximum combined weight of occupants and cargo for
your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
(Continued)
CAUTION! (Continued)
•Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads.
Perform the maintenance listed in the “Scheduled Servic-
ing”. Refer to “Scheduled Servicing” in “Servicing And
Maintenance” for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
(Continued)
424 STARTING AND OPERATING

Before Plowing
•Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear.
The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm)
above ground in snow plowing position.
• Check that snowplow lighting is connected and func-
tioning properly.
Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body Builders
Guide.
1. The maximum number of occupants in the truck should
not exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc. The loaded vehicle weight, including the snowplow sys-
tem, all aftermarket accessories, driver, passengers, op-
tions, and cargo, must not exceed either the Gross Vehicle
Weight (GVWR) or Gross Axle Weight (GAWR) ratings.
These weights are specified on the Safety Compliance
Certification Label on the driver’s side door opening.
NOTE:
Detach the snowplow when transporting passen-
gers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if
necessary at the beginning and end of the snowplow
season. This will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is
parked.
Maintain and operate your vehicle and snowplow equip-
ment following the recommendations provided by the
specific snowplow manufacturer.
434 STARTING AND OPERATING

CAUTION!(Continued)
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
438 STARTING AND OPERATING

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
(Continued)
Assist And SOS Mirror
7
IN CASE OF EMERGENCY 447

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
(Continued)
WARNING! (Continued)
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
450 IN CASE OF EMERGENCY

Replacing Exterior Bulbs
Base Quad / Premium Bi-Halogen: Low Beam
Headlamp, High Beam Headlamp, Front Park And
Turn — If Equipped
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Remove the six plastic push-in fasteners that secure theupper radiator seal to the grille support and both fender
ledges.
4. Remove the two plastic push-in rivets that secure the upper radiator seal to the radiator.
5. Remove the upper radiator seal from the vehicle.
6. Remove the two headlamp assembly attachment screws. 7. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
8. Reach through the access hole of the wheel house splash shield and lift the slide lock upward far enough to
disengage it from the lock post on the back of the front
lamp unit housing.
Headlamp Assembly Attachment Screw Locations
454 IN CASE OF EMERGENCY