phone Ram 3500 2018 Service Manual

IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most
concerned that you get prompt and high
quality service. The manufacturer's autho-
rized dealer have the facilities, factory-
trained technicians, special tools, and the
latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the concern, you may contact the manufac-
turer's customer center. Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number (home and of-
fice)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin
Islands
Customer Service Chrysler International Ser-
vices LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345CUSTOMER ASSISTANCE
352

FlashersTurn Signal ........32, 33, 83, 136
Flash-To-Pass .................32
Flat Tire Stowage ..............214
Fluid, Brake ..............282, 284
Fluid Capacities ...........278, 279
Fluid Leaks ..................136
Fluids And Lubricants . . . .280, 283, 285
Fog Lights .................32, 82
Folding Rear Seat ...............22
Four-Way Hazard Flasher ..........202
Four Wheel Drive ..............162
Freeing A Stuck Vehicle ..........224
Fuel Adding ...........181, 182, 186
Additives .................182
Diesel ...............283, 285
Filter ................249, 253
Light ....................81
Materials Added ............182
Octane Rating ..............280
Requirements ..............278
Tank Capacity ..........278, 279
Fueling .................182, 186
Fuses .....................203
Garage Door Opener (HomeLink) ......51Gauges
Voltmeter .............149, 151
Gear Select Lever Override ........221
General Information .............93
Guide, Body Builders .............2
Hands-Free Phone (Uconnect) ......332
Hazard Warning Flasher ..........202
Headlight ....................32
Headlights Automatic .................33
Delay ....................32
High Beam ................32
High Beam/Low Beam Select Switch .32
Lights On Reminder ...........32
Passing ..................32
Switch ...................32
Time Delay ................
32
Head Restraints ................27
High Beam/Low Beam Select (Dimmer) Switch ....................32
Hoisting ....................257
HomeLink (Garage Door Opener) ......51
Hood Prop ...................50
Hood Release .................50
Hub Caps ...................217 Idle Up Feature
...............152
Instrument Cluster ..............83
Integrated Trailer Brake Controls .....192
Intermittent Wipers (Delay Wipers) ....35
Intervention Regeneration Strategy . .67, 70
Introduction ...................1
Inverter Outlet (115V) ............56
iPod/USB/MP3 Control Bluetooth Streaming Audio ......332
Jump Starting ................218
Key Fob Panic Alarm ................15
Keyless Enter-N-Go ..........19, 146
Passive Entry ...............19
Passive Entry Programming .......19
Keys .......................13
Lane Change And Turn Signals . . . .32, 33
Lane Change Assist ...........32, 34
Latches ....................136
Hood ....................50
Leaks, Fluid .................136
Life Of Tires .................267
Light Bulbs ..............136, 202
Lights .....................136
359

AirBag ............76, 104, 135
Automatic Headlights..........33
Battery Saver ...............32
Brake Warning ..............76
Bulb Replacement ...........202
Cargo ....................34
Cruise .................83, 84
Daytime Running ............32
Dimmer Switch, Headlight .......32
Engine Temperature Warning .....77
Exterior ..................136
Fog .....................82
Hazard Warning Flasher ........202
Headlights .................32
Headlights On Reminder ........32
Headlight Switch .............32
High Beam ................32
High Beam/Low Beam Select .....32
Instrument Cluster ............32
Lights On Reminder ...........32
Low Fuel ..................81
Malfunction Indicator (Check Engine) .78
Park ....................83
Passing ..................32
Seat Belt Reminder ...........76
Security Alarm ..............77
Service ..................202 Tire Pressure Monitoring (TPMS) .79, 88
Turn Signal
.......32, 33, 83, 136
Warning (Instrument Cluster
Description) .............77, 83
Loading Vehicle Tires ...................261
Low Tire Pressure System ..........88
Lug Nuts ...................276
Maintenance Plan ..........235, 239
Maintenance Schedule .......230, 234, 237, 239
Malfunction Indicator Light (Check Engine) ...............78
Manual, Service ...............355
Manual Transmission Lubricant Selection ..........282
Memory Feature (Memory Seat) ......22
Memory Seat ..................22
Memory Seats And Radio ..........22
Mirrors .....................31
Memory ..................22
Monitor, Tire Pressure System .......88
Mopar .....................287
Mopar

Accessories .............287
Multi-Function Control Lever ........32Navigation
...........327, 329, 330
Navigation System (Uconnect GPS) . . .179
New Vehicle Break-In Period . . . .153, 154
Occupant Restraints .............93
Oil Change Indicator ............238
Oil, Engine ...........280, 283, 285
Capacity ..............278, 279
Filter ............280, 283, 285
Pressure Warning Light .........77
Recommendation ...........278
Viscosity .................278
Oil Pressure Light ...............77
Onboard Diagnostic System .........84
Operating Precautions ............84
Overheating, Engine ............220
Owner's Manual (Operator Manual) . . .355
Panic Alarm ..................15
ParkSense System, Rear ..........179
Passive Entry .................19
Pedals, Adjustable ..............30
Perform Service Indicator, Reset .....239
Personalized Menu Bar ...........309
Pets ......................133
Phone, Hands-Free (Uconnect) ......332
Phone (Pairing) ...............334
INDEX
360

Phone (Uconnect)..............332
Pickup Box ..............57, 59, 63
Placard, Tire And Loading Information .261
Power Distribution Center (Fuses) ......203
Outlet (Auxiliary Electrical
Outlet) ................55, 56
Sunroof ..................49
Power Steering Fluid ............282
Pregnant Women And Seat Belts .....101
Pretensioners Seat Belts ................102
Radial Ply Tires ...............266
Radio Presets ........293, 296, 301, 310
Radio 3.0 ...................292
Radio Frequency General Information ......16, 18, 21
Radio Operation ...............300
Radio Screens ................306
Radio (Sound Systems) ..........300
Rear Cargo Area Utility Rails ........62
Rear ParkSense System ..........179
Rear Seat, Folding ..............22
Recreational Towing .............196 Shifting Into Transfer Case
Neutral (N)
...............198
Shifting Out Of Transfer Case
Neutral (N) ...............199
Release, Hood .................50
Reminder, Lights On .............32
Reminder, Seat Belt .............94
Remote Keyless Entry ............15
Panic Alarm ................15
Remote Starting Exit Remote Start Mode ........18
Replacement Bulbs .............202
Replacement Tires .............267
Reporting Safety Defects ..........354
Resetting Perform Service Indicator . . .239
Restraint, Head ................27
Restraints, Child ...............115
Safety Checks Inside Vehicle .......134
Safety Checks Outside Vehicle ......136
Safety Defects, Reporting .........354
Safety, Exhaust Gas .............134
Safety
Information, Tire ..........257
Safety Tips ..................134
Schedule, Maintenance .......230, 234
SD Card Port .................325 Seat Belt
Adjustable Upper Shoulder Belt
Anchorage .................98
Automatic Locking Retractor (ALR) .102
Energy Management Feature .....102
Lap/Shoulder Belt Operation ......97
Lap/Shoulder Belt Untwisting .....98
Pregnant Women ............101
Seat Belt Extender ...........101
Seat Belt Pretensioner ........102
Seat Belt Reminder ............94
Seat Belt Reminder ..............94
Seat Belts ................94, 134
Adjustable Shoulder Belt ........98
Adjustable Upper Shoulder
Anchorage .................98
Child Restraint .............115
Extender .................101
Front Seat ..............94, 97
Inspection ................134
Operating Instructions .........97
Pregnant Women ............101
Pretensioners ..............102
Reminder .................76
Untwisting Procedure ..........98
Seats ......................22
Adjustment ................22
361

Jacking..................211
Life Of Tires ...............267
Load Capacity ..............261
Pressure Monitor System (TPMS) . . .88
Pressure Warning Light .........79
Quality Grading .............272
Radial ..................266
Replacement ..............267
Safety ...............257, 264
Sizes ...................258
Snow Tires ................269
Spare Tire .........269, 270, 271
Spinning .................266
Tread Wear Indicators .........267
Wheel Nut Torque ...........276
Tire Safety Information ...........257
To Open Hood .................50
Towing .....................191
Disabled Vehicle ............225
Guide ...................191
Recreational ...............196
Weight ..................191
Towing Vehicle Behind A Motorhome . .196
Trailer Towing ................191
Minimum Requirements .......191
Trailer Towing Guide ............191
Trailer Weight ................191 Transfer Case
Electronically Shifted . .162, 164, 166,
168 Fluid ............282, 284, 286
Transmission .................156
Automatic .........156, 158, 160
Fluid ............282, 284, 286
Shifting .................155
Transporting Pets ..............133
Tread Wear Indicators ............267
Turn Signals .............32, 33, 83
Uconnect 3.0 ................295
Uconnect

(Hands-Free Phone)
Making A Phone Call ......332, 338
Receiving A Call ............332
Uconnect Phone ........332, 337, 338
Uconnect Settings Customer Programmable Features . . .19
Passive Entry Programming .......19
Uconnect Voice Command .....337, 340
Uniform Tire Quality Grades ........272
Untwisting Procedure, Seat Belt ......98
USB Port ...................325
Utility Rails, Rear Cargo Area ........62Vehicle Loading
...............261
Vehicle Storage ................48
Vehicle User Guide ICON Symbol Glossary ..........11
In Vehicle Help ..............11
IVH .....................11
Navigation .................11
Operating Instructions ..........11
Searching User Guide ..........11
Voice Command ...............337
Voice Recognition System (VR) ..............337, 338, 340
Voltmeter ................149, 151
Warning Lights (Instrument Cluster Description) .................79
Washers, Windshield .............35
Water Separator, Diesel Fuel . . . .249, 253
Wheel And Wheel Trim ...........271
Wheel And Wheel Trim Care ........271
Wheel Cover .................217
Wheel Nut Torque ..............276
Wind Buffeting ................50
Window Fogging ................48
363

This guide has been prepared to help you get quickly acquainted with you\
r new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages,
please consult your Owner’s Manual, Navigation/Uconnect manuals and other Warning Labels in
your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on
accessories to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada)
or your local RAM brand dealer.
Driving and Alcohol
Drunken driving is one of the most frequent causes of collisions. Your driving ability can be
seriously impaired with blood alcohol levels far below the legal minimum\
. If you are
drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use
public transportation.
WARNING!
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes
are slower, and your judgment is impaired when you have been drinking. Never drink\
and
then drive.
IMPORTANT
Get warranty and other information online – you can review and print or download
a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited
warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable link in the
“popular topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the applicable year, make
and model of your vehicle.
This User Guide is intended to familiarize you with the important features of your vehicle.
Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase replacement kits by visiting www.techauthority.com
and Canadian residents can purchase replacement kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collisi\
on and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when \
using any
device or feature that may take their attention off the road. Use of any\
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision.
Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention to v\
ehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
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