Ram 3500 2019 Owner's Manual

STARTING AND OPERATING 319
Transport Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
below Normal Ride Height (NRH) and disable the automatic
load leveling system. This mode is intended to be enabled
with engine running. Refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further information.
NOTE:
This mode is intended to be enabled with engine running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.Bed Lowering Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
below Normal Ride Height (NRH) and disable the automatic
load leveling system. This mode is intended to be enabled
with engine running. Refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further information.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over
-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
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320 STARTING AND OPERATING
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error has
been detected.
See your authorized dealer for system service if normal oper-
ation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE:
The LED will continuously blink until vehicle Alternate
Trailer Height (ATH) has been achieved and the LED will
turn on.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH). NOTE:
The LED will continuously blink until Normal Ride Height
(NRH) has been achieved and the LED will turn off.
• Transport Mode – No indicator lamps will be illuminated.
Transport Mode is disabled by driving the vehicle, or dese -
lecting the mode via the interface.
• Tire/Jack Mode – No indicator lamps will be illuminated. Tire/Jack Mode is disabled by driving the vehicle, or by
deselecting the mode via the interface.
• Wheel Alignment Mode – No indicator lamps will be illu -
minated. Wheel Alignment Mode is disabled by driving
the vehicle, or by deselecting the mode via the interface.
• Bed Lowering Mode – No indicator lamps will be illumi -
nated. Bed Lowering Mode is disabled by driving the
vehicle, or deselecting the mode via the interface.
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)
This vehicle is equipped with electronically locking front
and rear differentials. These differentials, when engaged,
mechanically lock together the axle shafts forcing the wheels
to spin at an equal rate. This allows the vehicle to maintain
its momentum and prevents it from becoming stuck. The
locking front and rear differentials should only be engaged

STARTING AND OPERATING 321
(Continued)
during low-speed, extreme off-road situations where one
wheel is likely to not be in contact with the ground. It is not
recommended to drive the vehicle with the differentials
locked on pavement due to the reduced ability to turn and
speed limitations.Axle Lock Selector The locking axles are controlled by the axle locker switch.
The switch has three positions:
• AXLE UNLOCK – the front and rear axles are unlocked
• REAR LOCK – the rear axle is locked
• FRONT/REAR LOCK – the front and rear axles are locked
Under normal driving conditions, the switch should be left
in the AXLE UNLOCK position.
NOTE:
Even when the axles are in the AXLE UNLOCK position, the
limited slip differential in the rear axle still provides torque
biasing capability for moderate low traction environments.
During the command to lock the axle, the indicator light will
flash until the axle is locked. After the lock command has
been successfully executed, the light will remain on solid.
CAUTION!
• Do not lock the front or rear axle on hard surfaced roads. The ability to steer the vehicle is reduced and
damage to the drivetrain may occur when the axles are
locked on hard surfaced roads.
• Do not try to lock the rear axle if the vehicle is stuck andthe tires are spinning. You can damage drivetrain
components. Lock the rear axle before attempting situ -
ations or navigating terrain, which could possibly
cause the vehicle to become stuck. CAUTION!
(Continued)
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322 STARTING AND OPERATING
To lock the rear axle, place the vehicle in 4LO. Refer to “Four
Wheel Drive Operation” in “Starting And Operating” for
further information. Push the REAR LOCK button while
traveling less than 3 mph (5 km/h). The RR indicator light
will remain on when the rear axle is locked.
NOTE:
Left to right wheel speed difference may be necessary to
allow the axle to fully lock. If the indicator light is flashing
after placing the switch in the REAR LOCK or FRONT/
REAR LOCK position, drive the vehicle in a turn or on loose
gravel to expedite the locking action.
To lock the front axle; push the FRONT/REAR LOCK button
while traveling less than 3 mph (5 km/h). The indicator light
will be solid when the front axle is locked.
NOTE:
The rear axle must be locked before the front axle will lock. To unlock the front axle; push the REAR LOCK button. The
FRONT/REAR LOCK indicator light will go out when the
axle is unlocked.
NOTE:
The axle lockers could be torque locked due to side to side
loads on the axle. Driving slowly while turning the steering
wheel from a left hand turn to a right hand turn or driving in
REVERSE for a short distance may be required to release the
torque lock and unlock the axles.
To unlock the rear axle; push the AXLE UNLOCK button.
The REAR LOCK indicator light will go out when the rear
axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER WAGON
ONLY
Your vehicle is equipped with an electronic disconnecting
stabilizer/sway bar. This system allows greater front
suspension travel in off-road situations.
Due to the use of taller springs, this vehicle has an increased
ride height of approximately 1.9 in (48.3 mm) in the front
and 1.5 in (38.1 mm) in the rear. A major advantage to
increasing ride height is the positive effect it has on
approach/departure and break over angles.
WARNING!
Do not use the locked axle position for normal driving. A
locked front axle is intended for off-road driving only.
Locking the front axle during on-road driving will
reduce the steering ability. This could cause a collision
and you may be seriously injured.

STARTING AND OPERATING 323
This system is controlled by the electronic control sway bar
switch located below the instrument panel.Sway Bar Disconnect Button
Push the SWAY BAR switch to activate the system. Push the
switch again to deactivate the system. The “Sway Bar Indi -
cator Light” (located in the instrument cluster) will illumi -
nate when the bar is disconnected. The “Sway Bar Indicator
Light” will flash during activation transition, or when activa -
tion conditions are not met. The stabilizer/sway bar should
remain in on-road mode during normal driving conditions. To disconnect the stabilizer/sway bar, shift to either 4HI or
4LO and push the SWAY BAR button to obtain the Off-Road
position. Refer to “Four Wheel Drive Operation” in “Starting
And Operating” for further information. The “Sway Bar
Indicator Light” will flash until the stabilizer/sway bar has
been fully disconnected.
NOTE:
The stabilizer/sway bar may be torque locked due to left and
right suspension height differences. This condition is due to
driving surface differences or vehicle loading. In order for
the Stabilizer/Sway Bar to disconnect/reconnect, the rightWARNING!
Do not disconnect the stabilizer bar and drive on hard
surfaced roads or at speeds above 18 mph (29 km/h), you
may lose control of the vehicle, which could result in
serious injury or death. The front stabilizer bar enhances
vehicle stability and assists in maintaining control of the
vehicle. The system monitors vehicle speed and will
attempt to reconnect the stabilizer bar at speeds over
18 mph (29 km/h). This is indicated by a flashing off road
light and solid on road light. Once vehicle speed is
reduced below 14 mph (22 km/h), the system will
attempt to return to the Off-Road mode.
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324 STARTING AND OPERATING
and left halves of the bar must be aligned. This alignment
may require that the vehicle be driven onto level ground or
rocked from side to side.
To return to the On-Road mode; push the SWAY BAR button
again.
SAFE OFF-ROAD DRIVING — POWER WAGON ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities. These
off-road capabilities will allow you to explore those wilder-
ness trails where few travel, providing a source of exciting
and satisfying recreation. Before you venture out, you
should contact your local governmental agency to determine
the designated off-road vehicle (ORV) trails or recreation areas. You should always tread lightly and only use estab
-
lished roads, trails or ORV recreational areas.
The National Forest Service, Bureau of Land Management,
or local Department of Natural Resources are a wealth of
information and usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components of
the truck including the fuel tank, transfer case and steering
damper. In addition, this vehicle is equipped with boxed
cross members and fore/aft rails. This additional protection
allows the vehicle to be utilized in severe off-road situations
that would be considered impassable by a normal truck.
Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you can
drive your vehicle with one wheel on a 20-degree ramp
without lifting any other wheel off the ground. This distance
up the ramp divided by the wheelbase of the vehicle and
multiplied by 1,000 is the RTI. This vehicle has an RTI of 510,
which means you can articulate one front wheel 26 inches (66
cm) in the air while the other three wheels remain in contact
with the ground.
WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving faster
than 18 mph (29 km/h) may cause loss of control of the
vehicle, which could result in serious injury or death.
Contact your local service center for assistance.

STARTING AND OPERATING 325
Water Fording Characteristics
Water fording characteristic is the vehicle's ability to cross a
body of still water, where the powertrain and drivetrain are
safe from water ingestion. This vehicle has high water
fording characteristics with the ability to cross a pool of
water, without stopping, 24 inches (60 cm) deep at a
maximum speed of 10 mph (16 km/h) and a pool of water
30 inches (76 cm) deep at a maximum speed of 5 mph (8 km/
h), both with an entrance ramp angle of 1.3 degrees.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the simultaneous
use of the brake and throttle (two footed driving). When
climbing rocks, logs, or other stepped objects, using light
brake pressure with light throttle will keep the vehicle from
jerking or lurching. This technique is also used when you
need to stop and restart a vehicle on a steep incline.The Basics Of Off-Road Driving
You will encounter many types of terrain driving off-road.
You should be familiar with the terrain and area before
proceeding. There are many types of surface conditions:
hard packed dirt, gravel, rocks, grass, sand, mud, snow and
ice. Every surface has a different effect on your vehicle's
steering, handling and traction. Controlling your vehicle is
one of the keys to successful off-road driving, so always keep
a firm grip on the steering wheel and maintain a good
driving posture. Avoid sudden accelerations, turns or
braking. In most cases there are no road signs, posted speed
limits or signal lights. Therefore you will need to use your
own good judgment on what is safe and what isn't. When on
a trail you should always be looking ahead for surface obsta
-
cles and changes in terrain. The key is to plan your future
driving route while remembering what you are currently
driving over.
CAUTION!
The door sill height is 25 inches (63.5 cm). Water may
intrude into the interior of the vehicle at greater depths.
WARNING!
Always wear your seat belt and firmly tie down cargo.
Unsecured cargo can become projectiles in an off-road
situation.
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326 STARTING AND OPERATING
When To Use Low Range
When driving off-road, shift into 4LO (Low Range) for addi-
tional traction or to improve handling and control on slip -
pery or difficult terrain. Due to the lower gearing, low range
will allow the engine to operate in a higher power range.
This will allow you to idle over obstacles and down hills,
with improved control and less effort. Also, use 4LO (Low
Range) in rain, ice, snow, mud, sand, to get heavy loads
rolling, improve traction, or whenever 4HI (High Range)
traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in snow,
mud or sand. The vehicle will be less responsive to steering,
acceleration and braking inputs. Therefore you should accel -
erate slowly, leave greater stopping distances and avoid
abrupt vehicle maneuvers. You want to keep a slow constant
steady pace. The key is to maintain the vehicle's momentum. •
Snow – In heavy snow or for additional control and trac -
tion at slower speeds, shift the transmission to a low gear
and shift the transfer case to 4LO (Low Range) if necessary.
Do not shift to a lower gear than necessary to maintain
headway. Over-revving the engine can spin the wheels
and traction will be lost. If you start to slow to a stop, try
turning your steering wheel no more than a ¼ turn quickly
back and forth, while still applying throttle. This will allow
the tires to get a fresh "bite" and help maintain your
momentum.
• Mud – Deep mud creates a great deal of suction around
the tires and is very difficult to get through. You should
use 4LO (Low Range) with a gear low enough to maintain
your momentum without shifting. If you start to slow to a
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth for additional traction. Mud
holes pose an increased threat of vehicle damage and
getting stuck. They are normally full of debris from
previous vehicles getting stuck. As a good practice before
CAUTION!
Never park your vehicle over dry grass or other
combustible materials. The heat from your vehicle
exhaust system could cause a fire.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine braking
may cause skidding and loss of control.

STARTING AND OPERATING 327
entering any mud hole, get out and determine how deep it
is, if there are any hidden obstacles and if the vehicle can
be safely recovered if stuck.
• Sand – Soft sand is very difficult to travel through with full
tire pressure. When crossing soft sandy spots in a trail
maintain your vehicle's momentum and do not stop. The
key to driving in soft sand using the appropriate tire pres -
sure, accelerating slowly, avoiding abrupt maneuvers and
maintaining the vehicle's momentum. If you are going to
be driving on large soft sandy areas or dunes, reduce your
tire pressure to a minimum of 15 psi (103 kPa) to allow for
a greater tire surface area. Reduced tire pressure will dras -
tically improve your traction and handling, while driving
on the soft sand, but you must return the tires to normal air
pressure before driving on pavement or other hard
surfaces. Be sure you have a way to air the tires back up
prior to reducing the pressure.Crossing Obstacles (Rocks And Other High Points)

While driving off road, you will encounter many types of
terrain. These varying types of terrain bring different types of
obstacles. Before proceeding review the path ahead to deter -
mine the correct approach and your ability to safely recover the
vehicle if something goes wrong. Keeping a firm grip on the
steering wheel, bring the vehicle to a complete stop and then
inch the vehicle forward until it makes contact with the object.
Apply the throttle lightly while holding a light brake pressure
and ease the vehicle up and over the object.

Using A Spotter
There are many times where it is hard to see the obstacle or
determine the correct path. Determining the correct path can
be extremely difficult when you are confronting many obsta -
cles. In these cases have someone guide you over, through, or
around the obstacle. Have the person stand a safe distance in
front of you where they can see the obstacle, watch your tires
and undercarriage, and guide you through.
CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce your
speed and avoid sharp turns or abrupt maneuvers.
WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of your
vehicle.
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328 STARTING AND OPERATING
Crossing Large Rocks
When approaching large rocks, choose a path which ensures
you drive over the largest with your tires. This will lift your
undercarriage over the obstacle. The tread of the tire is
tougher and thicker than the side wall and is designed to
take the abuse. Always look ahead and make every effort to
cross the large rocks with your tires.
Crossing A Ravine, Gully, Ditch, Washout Or Rut
When crossing a ravine, gully, ditch, washout or a large rut,
the angled approach is the key to maintaining your vehicle's
mobility. Approach these obstacles at a 45-degree angle and
let each tire go through the obstacle independently. You
need to use caution when crossing large obstacles with steep
sides. Do not attempt to cross any large obstacle with steep
sides at an angle great enough to put the vehicle at risk of a
rollover. If you get caught in a rut, dig a small trench to the
right or left at a 45-degree angle ahead of the front tires. Usethe removed dirt to fill the rut ahead of the turnout you just
created. You should now be able to drive out following the
trench you just created at a 45-degree angle.
Crossing Logs
To cross a log, approach it at a slight angle (approximately 10
to 15 degrees). This allows one front tire to be on top of the
log while the other just starts to climb the log. While climbing
the log, modulate your brake and accelerator to avoid spin
-
ning the log out from under your tires. Then ease the vehicle
off the log using your brakes.
CAUTION!
• Never attempt to straddle a rock that is large enough to strike your axles or undercarriage.
• Never attempt to drive over a rock which is large enough to contact the door sills.
WARNING!
There is an increased risk of rollover when crossing an
obstacle, at any angle, with steep sides.
CAUTION!
Do not attempt to cross a log with a greater diameter than
the running ground clearance or the vehicle will become
high centered.