maintenance Ram 3500 2019 Owner's Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ................................................................................................................................................................................. 132 GETTING TO KNOW YOUR VEHICLE ......................................................................................................................................... 16
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .............................................................................................................. 160
4 SAFETY ................................................................................................................................................................................................. 195
5 STARTING AND OPERATING ...................................................................................................................................................... 290
6 IN CASE OF EMERGENCY .............................................................................................................................................................. 440
7 SERVICING AND MAINTENANCE ............................................................................................................................................. 499
8 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 564
9 MULTIMEDIA .................................................................................................................................................................................... 575
10 CUSTOMER ASSISTANCE ............................................................................................................................................................. 673
11 INDEX .................................................................................................................................................................................................... 678

5
GETTING TO KNOW YOUR INSTRUMENT
PANEL
BASE / MIDLINE INSTRUMENT CLUSTER .............. 160
Base / Midline Instrument Cluster Descriptions.... 161
 PREMIUM INSTRUMENT CLUSTER ........................... 163
Premium Instrument Cluster Descriptions ............. 164
 INSTRUMENT CLUSTER DISPLAY ............................. 165
Instrument Cluster Display Controls ....................... 165
Oil Life Reset ............................................................... 167
Display Menu Items .................................................... 169
Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions —
If Equipped ................................................................ 177
 WARNING LIGHTS AND MESSAGES ........................ 179
Red Warning Lights .................................................... 179
Yellow Warning Lights............................................... 184
Yellow Indicator Lights .............................................. 188
Green Indicator Lights ................................................ 190
White Indicator Lights ................................................ 191
Blue Indicator Lights ................................................... 192
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 192
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................................... 193
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ..................................................................... 193
SAFETY
SAFETY FEATURES .........................................................195
Anti-Lock Brake System (ABS) ................................. 195
Electronic Brake Control System ..............................196
 AUXILIARY DRIVING SYSTEMS ..................................208
Blind Spot Monitoring (BSM) — If Equipped ........208
Forward Collision Warning (FCW) With Mitigation —
If Equipped ...................................................................216
Tire Pressure Monitoring System (TPMS) ..............220
 OCCUPANT RESTRAINT SYSTEMS ...........................230
Occupant Restraint Systems Features ......................230
Important Safety Precautions.....................................230
Seat Belt Systems .........................................................231
Supplemental Restraint Systems (SRS).....................245
Child Restraints ..........................................................258
Transporting Pets ......................................................286
 SAFETY TIPS ...................................................................286
Transporting Passengers ............................................286
Exhaust Gas ..............................................................286
Safety Checks You Should Make Inside The
Vehicle ..........................................................................287
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................289

7
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED) ................................................................. 337
Things To Know Before Using Your Winch ............ 337
Understanding The Features Of Your Winch ......... 339
Winch Accessories ...................................................... 341
Operating Your Winch .............................................. 341
Rigging Techniques .................................................... 352
 FUEL SAVER TECHNOLOGY — IF EQUIPPED ........ 354
 SPEED CONTROL ........................................................... 354
To Activate ................................................................... 355
To Set A Desired Speed .............................................. 355
To Vary The Speed Setting ......................................... 355
To Accelerate For Passing ......................................... 356
To Resume Speed ........................................................ 357
To Deactivate................................................................ 357
 ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................................. 357
Adaptive Cruise Control (ACC) Operation............. 359
Activating Adaptive Cruise Control (ACC) ............ 360
To Activate/Deactivate .............................................. 360
To Set A Desired ACC Speed..................................... 361
To Cancel ...................................................................... 362
To Turn Off................................................................... 362
To Resume .................................................................... 362
To Vary The Speed Setting .........................................363
Setting The Following Distance In ACC ..................364
Overtake Aid ................................................................367
ACC Operation At Stop ..............................................367
Adaptive Cruise Control (ACC) Menu.....................368
Display Warnings And Maintenance .......................369
Precautions While Driving With ACC .....................371
General Information ....................................................375
Normal (Fixed Speed) Cruise Control Mode...........376
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................................379
ParkSense Sensors........................................................379
ParkSense Warning Display.......................................380
ParkSense Display .......................................................380
Enabling And Disabling ParkSense ..........................385
Service The ParkSense Rear Park Assist System .....385
Cleaning The ParkSense System................................386
ParkSense System Usage Precautions.......................386

9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
 ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
 BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
 FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
 JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
 JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
 MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492 
IF YOUR ENGINE OVERHEATS ..................................493
 FREEING A STUCK VEHICLE ......................................494
 TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
 EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
 ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506

10
DEALER SERVICE ........................................................... 506
Engine Oil — Gas Engine .......................................... 507
Engine Oil Filter ......................................................... 509
Engine Air Cleaner Filter ......................................... 509
Air Conditioner Maintenance ................................. 511
Accessory Drive Belt Inspection ................................ 516
Body Lubrication ....................................................... 517
Windshield Wiper Blades ......................................... 517
Exhaust System ........................................................... 520
Cooling System ........................................................... 522
Brake System ............................................................... 527
Automatic Transmission ............................................ 528
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................................... 529
Transfer Case ............................................................... 530
 HOISTING ......................................................................... 531 
TIRES ..................................................................................531
Tire Safety Information ............................................531
Tires — General Information ...................................541
Tire Types .....................................................................547
Spare Tires — If Equipped .....................................548
Wheel And Wheel Trim Care ..................................551
Tire Chains (Traction Devices) ................................. 552
Tire Rotation Recommendations ..............................553
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................555
Treadwear .....................................................................556
Traction Grades............................................................ 556
Temperature Grades ................................................... 556
 STORING THE VEHICLE .............................................557
 BODYWORK ......................................................................557
Protection From Atmospheric Agents ....................557
Body And Underbody Maintenance .........................558
Preserving The Bodywork .......................................... 558
 INTERIORS .......................................................................561
Seats And Fabric Parts ................................................561
Plastic And Coated Parts ............................................562
Leather Parts.................................................................563
Glass Surfaces ..............................................................563

12
VOICE COMMANDS ..................................................... 649
Introducing Uconnect ................................................. 649
Get Started .................................................................... 649
Basic Voice Commands .............................................. 650
Radio ............................................................................. 652
Media............................................................................. 654
Phone ............................................................................. 656
Voice Text Reply — If Equipped ............................... 658
Climate (4C/4C NAV) ................................................ 660
Navigation (4C NAV) ................................................. 661
SiriusXM Guardian (4C/4C NAV) —
If Equipped ................................................................... 663
Register (4C/4C NAV) ............................................... 664
Mobile App (4C/4C NAV)......................................... 664
SiriusXM Travel Link (4C NAV) ............................... 665
Siri Eyes Free — If Equipped .................................... 666
Using Do Not Disturb ................................................ 668
Android Auto — If Equipped ................................... 668
Apple CarPlay — If Equipped .................................. 670
General Information .................................................... 671
Additional Information .............................................. 672
 CD/DVD DISC MAINTENANCE ................................ 672
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...............................................................673
Prepare For The Appointment...................................673
Prepare A List...............................................................673
Be Reasonable With Requests ....................................673
 IF YOU NEED ASSISTANCE .........................................673
FCA US LLC Customer Center..................................674
FCA Canada Inc. Customer Center...........................674
In Mexico Contact ........................................................674
Puerto Rico And U.S. Virgin Islands ........................ 674
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................675
Service Contract ..........................................................675
 WARRANTY INFORMATION .......................................676
 MOPAR PARTS .................................................................676
 REPORTING SAFETY DEFECTS ...................................676
In The 50 United States And Washington, D.C. ...... 676
In Canada ......................................................................677
 PUBLICATION ORDER FORMS ...................................677

13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
1

GETTING TO KNOW YOUR VEHICLE 17
Pre-Installed Features
Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.Features/Benefits
• Pre-installed on your Uconnect touchscreen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favorites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
Tip:

When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.
Your User Guide —
Updated in real-time
Available when and where
you need it
Touchscreen convenience Customizable interface
Maintenance schedules and
information Multilingual
Comprehensive icon &
symbol glossary
Operating Instructions Maintenance Schedules
Warranty Information Emergency Procedures
Fluid Level Standards 911 Contact and More
2

100 GETTING TO KNOW YOUR VEHICLE
Venting Sunroof — Express
Push and release the Vent button within one half second and
the sunroof will open to the vent position. This is called
“Express Vent”, and it will occur regardless of sunroof posi-
tion. During Express Vent operation, any other actuation of
the switch will stop the sunroof.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth to clean the
glass panel.
Ignition Off Operation
The power sunroof switch will remain active for up to
approximately 10 minutes after the ignition switch is turned
to the OFF/LOCK position. Opening either front door will
cancel this feature.
NOTE:
Ignition Off time is programmable through the Uconnect
System. Refer to “Uconnect Settings” in “Multimedia” for
further information. Relearn Procedure
For vehicles equipped with a sunroof, there is a relearn
procedure that allows you to calibrate the sunroof when the
“Express Operation” feature stops working. To reset the
sunroof, follow these steps:
1. Set the ignition to the ACC or the ON/RUN position.
2. Ensure that the sunroof is in the fully closed position.
3. Push and hold the close switch. The sunroof will hit the
hard stop and move to the vent position after ten seconds.
4. Release the close switch.
5. Push and hold the close switch again within five seconds to begin the teaching process. The sunroof will complete
one full cycle and return to the fully closed position.
NOTE:
If the close switch is released anytime during the teach cycle,
the procedure will need to be repeated starting from the first
step.
6. Once the sunroof has stopped in the fully closed position, release the close switch. The sunroof is now reset and
ready to use.

162 GETTING TO KNOW YOUR INSTRUMENT PANEL
7. Temperature Gauge•The gauge pointer shows engine coolant temperature.The pointer positioned within the normal range indi -
cates that the engine cooling system is operating satis -
factorily.
•The gauge pointer will likely indicate a higher tempera -
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.WARNING!
A hot engine cooling system is dangerous. You or others
could be badly burned by steam or boiling coolant. You
may want to call an authorized dealer for service if your
vehicle overheats. If you decide to look under the hood
yourself, see “Servicing And Maintenance.” Follow the
warnings under the Cooling System Pressure Cap
paragraph.
CAUTION!
Driving with a hot engine cooling system could damage
your vehicle. If the temperature gauge reads “H,” pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on the “H,” turn
the engine off immediately and call an authorized dealer
for service.