wheel Ram 3500 2019 Owner's Manual

3
HEAD RESTRAINTS ...................................................... 51
Front Head Restraints ................................................... 52
Rear Head Restraint Adjustment ................................ 53
Rear Head Restraint Removal ..................................... 54
 STEERING WHEEL ......................................................... 54
Tilt Steering Column ................................................... 54
Heated Steering Wheel — If Equipped ..................... 55
 DRIVER ADJUSTABLE PEDALS — IF EQUIPPED ..... 56
 MIRRORS ............................................................................ 57
Inside Day/Night Mirror — If Equipped ................. 57
Automatic Dimming Mirror — If Equipped ............ 58
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped ................................................ 59
Outside Mirrors ............................................................ 59
Driver's Outside Automatic Dimming Mirror —
If Equipped ..................................................................... 60
Power Mirrors — If Equipped .................................... 60
Power Convex Mirror Switch — If Equipped ........... 61
Trailer Towing Mirrors — If Equipped ..................... 62
Heated Mirrors — If Equipped ................................. 63
Tilt Side Mirrors In Reverse — If Equipped .............. 63
Power Folding Outside Mirrors For Standard And
Trailer Tow — If Equipped .......................................... 64
Illuminated Vanity Mirror — If Equipped ................ 66 
EXTERIOR LIGHTS ..........................................................67
Multifunction Lever ......................................................67
Headlight Switch ...........................................................67
Daytime Running Lights (DRL) — If Equipped ......68
High/Low Beam Switch ...............................................68
Automatic High Beam Headlamp Control —
If Equipped .....................................................................68
Flash-To-Pass ................................................................69
Automatic Headlights — If Equipped ......................69
Parking Lights And Panel Lights ................................70
Headlights On With Wipers (Available With
Automatic Headlights Only)........................................70
Headlight Delay .............................................................70
Lights-On Reminder......................................................70
Front Fog Lights — If Equipped .................................71
Turn Signals ................................................................71
Lane Change Assist — If Equipped ............................71
Cargo Light With Bed Lights — If Equipped ............72
Battery Saver...................................................................73
 INTERIOR LIGHTS ............................................................73
Courtesy Lights ..............................................................73
Illuminated Entry ..........................................................76
 WINDSHIELD WIPERS AND WASHERS ....................76
Windshield Wipers ......................................................76
Rain Sensing Wipers — If Equipped .........................78

6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ......................................................................... 292

Cold Weather Operation (Below –22°F Or −30°C) ..... 296

After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 297
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ........................................................... 298
 AUTOMATIC TRANSMISSION ................................... 299
Ignition Park Interlock ................................................ 301
Brake/Transmission Shift Interlock System ........... 301
Eight-Speed Automatic Transmission .................... 301
 ACTIVE NOISE CANCELLATION ............................... 308
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED .................................................................... 309
Four-Position Electronically Shifted Transfer
Case — If Equipped ................................................... 309
Manually Shifted Transfer Case — If Equipped ..... 314 
AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED .....................................................................317
Description.................................................................... 317
Air Suspension Modes ................................................318
Instrument Cluster Display Messages ......................320
Operation ......................................................................320
 AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)....................................320
 STABILIZER/SWAY BAR SYSTEM — POWER WAGON
ONLY ................................................................................322
 SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY .................................................................................324
Off-Road Driving Tips And Vehicle
Characteristics ............................................................324
Driving In Snow, Mud And Sand .............................326
Crossing Obstacles (Rocks And Other High
Points)............................................................................327
Hill Climbing................................................................329
Driving Through Water ..............................................331
Airing Down For Off-Road Driving .........................332
Vehicle Recovery .........................................................333
After Driving Off-Road...............................................336
 LIMITED-SLIP DIFFERENTIAL ....................................337

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PARKSENSE FRONT AND REAR PARK ASSIST ..... 387
ParkSense Sensors ....................................................... 388
ParkSense Warning Display ...................................... 388
ParkSense Display ....................................................... 389
Enabling And Disabling Front And/Or Rear
ParkSense ...................................................................... 394
Service The ParkSense Front/Rear Park Assist
System ........................................................................... 394
Cleaning The ParkSense System ............................... 395
ParkSense System Usage Precautions ...................... 395
 PARKVIEW REAR BACK UP CAMERA ................. 397
 SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ................................................................... 401
 REFUELING THE VEHICLE — GAS ENGINE .......... 408
Loose Fuel Filler Cap Message ................................. 410
 VEHICLE LOADING .................................................... 410
Gross Vehicle Weight Rating (GVWR) .................... 410
Payload.......................................................................... 410
Gross Axle Weight Rating (GAWR) ......................... 410
Tire Size......................................................................... 410
Rim Size ........................................................................ 410
Inflation Pressure......................................................... 410
Curb Weight ................................................................. 411
Loading ......................................................................... 411 
TRAILER TOWING ........................................................411
Common Towing Definitions ....................................412
Trailer Hitch Type and Maximum Trailer
Weight ...........................................................................417
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................418
Trailer And Tongue Weight .....................................418
Towing Requirements ................................................418
Towing Tips .................................................................426
 SNOWPLOW .................................................................... 427
2500/3500 Models Only..............................................427
 RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.) ...................................................................................430
Towing This Vehicle Behind Another Vehicle ........430
Recreational Towing — Two-Wheel Drive
Models ...........................................................................431
Recreational Towing — Four-Wheel Drive
Models ...........................................................................432
 DRIVING TIPS ...................................................................436
Driving On Slippery Surfaces ...................................436
Driving Through Water .............................................437
Off-Road Driving Tips ..............................................438

9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
 ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
 BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
 FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
 JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
 JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
 MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492 
IF YOUR ENGINE OVERHEATS ..................................493
 FREEING A STUCK VEHICLE ......................................494
 TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
 EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
 ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506

10
DEALER SERVICE ........................................................... 506
Engine Oil — Gas Engine .......................................... 507
Engine Oil Filter ......................................................... 509
Engine Air Cleaner Filter ......................................... 509
Air Conditioner Maintenance ................................. 511
Accessory Drive Belt Inspection ................................ 516
Body Lubrication ....................................................... 517
Windshield Wiper Blades ......................................... 517
Exhaust System ........................................................... 520
Cooling System ........................................................... 522
Brake System ............................................................... 527
Automatic Transmission ............................................ 528
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................................... 529
Transfer Case ............................................................... 530
 HOISTING ......................................................................... 531 
TIRES ..................................................................................531
Tire Safety Information ............................................531
Tires — General Information ...................................541
Tire Types .....................................................................547
Spare Tires — If Equipped .....................................548
Wheel And Wheel Trim Care ..................................551
Tire Chains (Traction Devices) ................................. 552
Tire Rotation Recommendations ..............................553
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................555
Treadwear .....................................................................556
Traction Grades............................................................ 556
Temperature Grades ................................................... 556
 STORING THE VEHICLE .............................................557
 BODYWORK ......................................................................557
Protection From Atmospheric Agents ....................557
Body And Underbody Maintenance .........................558
Preserving The Bodywork .......................................... 558
 INTERIORS .......................................................................561
Seats And Fabric Parts ................................................561
Plastic And Coated Parts ............................................562
Leather Parts.................................................................563
Glass Surfaces ..............................................................563

11
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 564
Vehicle Identification Number ................................. 564
 BRAKE SYSTEM ............................................................... 565
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon) ............................................... 565
 WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 565
Torque Specifications ................................................ 565
 FUEL REQUIREMENTS .............................................. 567
6.4L Engine ................................................................... 567
Reformulated Gasoline .......................................... 568
Materials Added To Fuel .......................................... 568
Gasoline/Oxygenate Blends .................................... 568
Do Not Use E-85 In Non-Flex Fuel Vehicles............ 569
CNG And LP Fuel System Modifications ................ 569
MMT In Gasoline......................................................... 569
Fuel System Cautions.................................................. 570
Carbon Monoxide Warnings ................................... 570
 FLUID CAPACITIES .................................................... 571
 FLUIDS AND LUBRICANTS ......................................... 572
Engine ........................................................................... 572
Chassis ........................................................................ 574
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 575
 DRAG & DROP MENU BAR .........................................575
 CYBERSECURITY ............................................................ 576
 UCONNECT SETTINGS .................................................578
Uconnect 3 Settings .....................................................578
Uconnect 4/4C/4C NAV Settings.............................597
Uconnect 4C NAV With 12–inch Display
Settings ..........................................................................621
 STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ...................................................................642
Radio Operation........................................................... 642
Media Mode..................................................................642
 IPOD/USB/MP3 CONTROL — IF EQUIPPED ........643
 RADIO OPERATION AND MOBILE PHONES .........647
Regulatory And Safety Information .........................648

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INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
1

GETTING TO KNOW YOUR VEHICLE 29
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the system will disable
with a one time push of the remote start button for two
seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors and disarm
the vehicle security alarm system (if equipped). Then, prior
to the end of the 15-minute cycle, cycle the ignition to the
ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on in
cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration of
Remote Start or until the ignition switch is placed in the ON/
RUN mode.NOTE:
The Remote Start Comfort System can be activated and deac
-
tivated through the Uconnect System. Refer to “Uconnect
Settings” in “Multimedia” for further information on
Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
2

54 GETTING TO KNOW YOUR VEHICLE
Rear Head Restraint Removal
To remove the head restraint, push the adjustment button
and the release button while pulling upward on the whole
assembly. To reinstall the head restraint, put the head
restraint posts into the holes and adjust it to the appropriate
height.
NOTE:
To remove outboard restraints, the rear seat bottom must be
folded up.
STEERING WHEEL
Tilt Steering Column
This feature allows you to tilt the steering column upward or
downward. The tilt lever is located on the steering column,
below the multifunction lever.
Pull the lever toward the steering wheel to unlock the
steering column. With one hand firmly on the steering
wheel, move the steering column up or down, as desired.
Release the lever to lock the steering column firmly in place.Tilt Steering Lever
WARNING!
• A loose head restraint thrown forward in a collision or hard stop could cause serious injury or death to occu -
pants of the vehicle. Always securely stow removed
head restraints in a location outside the occupant
compartment.
• ALL the head restraints MUST be reinstalled in the vehicle to properly protect the occupants. Follow the
re-installation instructions above prior to operating the
vehicle or occupying a seat.

GETTING TO KNOW YOUR VEHICLE 55
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element that helps
warm your hands in cold weather. The heated steering wheel
has only one temperature setting. Once the heated steering
wheel has been turned on, it will stay on until the operator
turns it off. The heated steering wheel may not turn on when
it is already warm.
The heated steering wheel control button is located on the
center instrument panel below the touchscreen, as well as
within the climate or controls screen of the touchscreen.
• Press the heated steering wheel button once to turn theheating element on.
• Press the heated steering wheel button a second time to turn the heating element off. NOTE:
The engine must be running for the heated steering wheel to
operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
steering wheel can be programmed to come on during a
remote start.
This feature can be programmed through the Uconnect
system. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driving
with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
• Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion, or other
physical conditions must exercise care when using the
steering wheel heater. It may cause burns even at low
temperatures, especially if used for long periods.
• Do not place anything on the steering wheel that insu -
lates against heat, such as a blanket or steering wheel
covers of any type and material. This may cause the
steering wheel heater to overheat.
2