fluids and lubricants Ram 3500 2020 Owner's Manual

9
Windshield Wiper Blades ..........................414
Exhaust System ........................................416
Cooling System .........................................417
Charge Air Cooler — Inter-Cooler ..............421
Brake System ............................................421
Automatic Transmission ............................422
Rear Axle And 4x4 Front Driving Axle
Fluid Level .................................................. 424 Transfer Case ............................................425
Noise Control System Required
Maintenance & Warranty .........................425
HOISTING ........................................................... 429
TIRES ................................................................... 429
Tire Safety Information .............................429Tires — General Information .....................435Tire Types ...................................................440
Spare Tires — If Equipped .........................441
Wheel And Wheel Trim Care ....................442
Tire Chains And Traction Devices ............443
Tire Rotation Recommendations .............444 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 446
Treadwear .................................................. 446
Traction Grades ......................................... 446
Temperature Grades ................................. 446
STORING THE VEHICLE .....................................447
BODYWORK ........................................................ 447
Protection From Atmospheric Agents....... 447
Body And Underbody Maintenance .......... 447Preserving The Bodywork .......................... 448
INTERIORS ......................................................... 450
Seats And Fabric Parts .............................. 450
Plastic And Coated Parts ........................... 450
Leather Parts ............................................. 451
Glass Surfaces .......................................... 451
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................452Vehicle Identification Number ................. 452
BRAKE SYSTEM ................................................. 452
Hydraulic Brake Assist — If Equipped ....... 452

WHEEL AND TIRE TORQUE SPECIFICATIONS ... 452

Torque Specifications ............................... 452 FUEL REQUIREMENTS — GAS ENGINE ............ 454
6.4L Engine ................................................ 454
Reformulated Gasoline ............................ 454Materials Added To Fuel ........................... 454
Gasoline/Oxygenate Blends ..................... 454
Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 455 CNG And LP Fuel System Modifications .. 455MMT In Gasoline........................................ 455
Fuel System Cautions................................ 455
Carbon Monoxide Warnings ..................... 456
FUEL REQUIREMENTS – DIESEL ENGINE ....... 456
Fuel Specifications ................................... 457
Biodiesel Fuel Requirements.................... 457
FLUID CAPACITIES — GAS ENGINE ................. 459
FLUID CAPACITIES — DIESEL ENGINE............. 460
FLUIDS AND LUBRICANTS — GAS ENGINE..... 461 Engine ....................................................... 461
Chassis ...................................................... 463

FLUIDS AND LUBRICANTS — DIESEL ENGINE ...464

Engine ....................................................... 464
Chassis ....................................................... 466

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GETTING TO KNOW YOUR INSTRUMENT PANEL135
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Electronic Stability Control (ESC) OFF
Warning Light — If Equipped
This warning light indicates the
Electronic Stability Control (ESC) is
off.
Each time the ignition is turned to ON/RUN or
ACC/ON/RUN, the ESC system will be on, even
if it was turned off previously.
LaneSense Warning Light — If Equipped
The LaneSense system provides the
driver with visual and steering torque
warnings when the vehicle starts to
drift out of its lane unintentionally
without the use of a turn signal.
When the LaneSense system senses a lane
drift situation, the LaneSense indicator
changes from solid green to solid yellow.
When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the LaneSense indicator
changes from solid white/green to flashing
yellow.
Refer to “LaneSense – If Equipped” in
“Starting And Operating” for further informa -
tion.
Service LaneSense Warning Light — If
Equipped
This warning light will illuminate when
the LaneSense system is not
operating and requires service.
Please see an authorized dealer.
Low Washer Fluid Warning Light
This warning light will illuminate when
the windshield washer fluid is low.
Refer to “Engine Compartment” in
“Servicing And Maintenance” for further
information.
Low Fuel Warning Light
When the fuel level reaches
approximately 3.2 gal (12 L) this light
will turn on, and remain on until fuel is
added.
A single warning chime will sound with Low Fuel
Warning.
Low Coolant Level Warning Light
This telltale will turn on to indicate the
vehicle coolant level is low.
Refer to “Fluids And Lubricants” in
“Technical Specifications” for further
information.
Loose Fuel Filler Cap Warning Light — If
Equipped
This warning light will illuminate when
the fuel filler cap is loose. Properly
close the filler cap to disengage the
light. If the light does not turn off,
please see an authorized dealer.
3

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230STARTING AND OPERATING
NOTE:
The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
BLOCK HEATER USAGE
For ambient temperatures below 0°F (-18°C),
engine block heater usage is recommended.
For ambient temperatures below –20°F
(-29°C), engine block heater usage is required.
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided. The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Fluids And Lubricants” in “Technical
Specifications”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE
The Cummins® Turbo Diesel engine does not
require a break-in period due to its construction.
Normal operation is allowed, providing the
following recommendations are followed:
Warm up the engine before placing it under
load.
Do not operate the engine at idle for
prolonged periods.
Use the appropriate transmission gear to
prevent engine lugging.
Observe vehicle oil pressure and tempera -
ture indicators.
Check the coolant and oil levels frequently.
Vary throttle position at highway speeds
when carrying or towing significant weight.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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322STARTING AND OPERATING
Temperature sensors
SCR catalyst
UQS Sensor
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
system messages and warnings.
NOTE:

Your vehicle is equipped with a DEF injection
system. You may occasionally hear an audible
clicking noise. This is normal operation.

The DEF pump will run for a period of time
after engine shutdown to purge the DEF
system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very
stable product with a long shelf life. If DEF is
kept in temperatures between 10°F and 90°F
(-12°C and 32°C), it will last a minimum of one
year.
DEF is subject to freezing at the lowest
temperatures. For example, DEF may freeze at
temperatures at or below 12°F (-11°C). The
system has been designed to operate in this
environment. NOTE:
When working with DEF, it is important to know
that:
Any containers or parts that come into
contact with DEF must be DEF compatible
(plastic or stainless steel). Copper, brass,
aluminum, iron or non-stainless steel should
be avoided as they are subject to corrosion
by DEF.
If DEF is spilled, it should be wiped up
completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will affect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi
-
tions, 12°F (-11°C) and below, the DEF gauge needle can stay on a fixed position and
may not move for extended periods of time.
This is a normal function of the system.
There is an electric heater inside the DEF
tank that automatically works when neces
-
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws.
DEF Fill Procedure
NOTE:
Refer to “Fluids And Lubricants” in “Technical
Specifications” for the correct fluid type.

1. Remove cap from DEF tank (located on driver’s side of the vehicle or in fuel door).

Fill Locations

1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location

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414SERVICING AND MAINTENANCE
the Diesel Particulate Filter, the engine idle
speed will return to normal when the brake
pedal is applied. A small change in engine tone
or a slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 km/h). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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418SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty or rusty in
appearance, the system should be drained,
flushed and refilled with fresh coolant. Check
the front of the A/C condenser (if equipped) or
radiator for any accumulation of bugs, leaves,
etc. If dirty, clean by gently spraying water from
a garden hose vertically down the face of the
A/C condenser (if equipped) or the back of the
radiator core.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro
-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
Technology (HOAT) engine coolant (anti -
freeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant
(antifreeze) is introduced into the cooling
system in an emergency, the cooling system will need to be drained, flushed, and refilled
with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do not
use additional rust inhibitors or antirust prod
-
ucts, as they may not be compatible with the
radiator engine coolant and may plug the
radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant
(antifreeze). Use of propylene glycol-based
engine coolant (antifreeze) is not recom -
mended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system please contact an authorized
dealer.
Adding Coolant
Your vehicle has been built with an improved
engine coolant (OAT coolant conforming to
MS.90032) that allows extended maintenance
intervals. This engine coolant (antifreeze) can

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SERVICING AND MAINTENANCE421
(Continued)
CHARGE AIR COOLER — INTER-COOLER
The charge air cooler is positioned below the
radiator and the air conditioner condenser. Air
enters the engine through the air cleaner and
passes through the turbocharger, where it is
pressurized. This pressurized air rapidly
reaches high temperature. The air is then
directed through a hose to the charge air cooler
and through another hose to the intake
manifold of the engine. The air entering the
engine has been cooled by about 50° to 100°F
(10° to 38°C). This cooling process enables
more efficient burning of fuel resulting in fewer
emissions.
To guarantee optimum performance of the
system, keep the surfaces of the charge air
cooler, condenser and radiator clean and free
of debris. Periodically check the hoses leading
to and from the charge air cooler for cracks or
loose clamps resulting in loss of pressure and
reduced engine performance.
BRAKE SYSTEM
In order to ensure brake system performance,
all brake system components should be
inspected periodically. Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood
service or immediately if the brake system
warning lamp indicates system failure.
If necessary, add fluid to bring level within the
designated marks on the side of the reservoir of
the brake master cylinder. Be sure to clean the
top of the master cylinder area before removing
cap.
With disc brakes the fluid level can be expected
to fall as the brake linings wear. However, an
unexpected drop in fluid level may be caused by
a leak and a system check should be
conducted.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.
WARNING!

Use only manufacturer's recommended
brake fluid. Refer to “Fluids And Lubricants”
in “Technical Specifications” for further infor-
mation. Using the wrong type of brake fluid
can severely damage your brake system
and/or impair its performance. The proper
type of brake fluid for your vehicle is also
identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or fluid
that has been in a tightly closed container.
Keep the master cylinder reservoir cap
secured at all times. Brake fluid in a open
container absorbs moisture from the air
resulting in a lower boiling point. This may
cause it to boil unexpectedly during hard or
prolonged braking, resulting in sudden brake
failure. This could result in a collision.
7

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422SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer’s specified transmission fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications”. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid. No chemical flushes
should be used in any transmission; only the
approved lubricant should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the
transmission. Automatic Transmission Fluid
(ATF) is an engineered product and its
performance may be impaired by supplemental
additives. Therefore, do not add any fluid
additives to the transmission. The only
exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed
transmissions. Avoid using transmission
sealers as they may adversely affect seals.
Fluid Level Check — Eight-Speed
Transmission
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
(for six-speed transmissions) will require
more frequent fluid and filter changes. Refer
to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.

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SERVICING AND MAINTENANCE423
Fluid Level Check — Six-Speed
Transmission
It is best to check the fluid level when the
transmission is at normal operating
temperature (158-176°F / 70-80°C). This
normally occurs after at least 15 miles (25 km)
of driving. At normal operating temperature the
fluid cannot be held comfortably between the
fingertips. You can read the transmission sump
temperature in the instrument cluster screen
refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further
information.
Use the following procedure to check the
transmission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach
the normal operating temperature. If the transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each
position), ending with the transmission in
PARK.
6. Remove the dipstick, wipe it clean and reinsert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in
“Technical Specifications” for fluid specifi -
cations. After adding any quantity of oil
through the dipstick tube, wait a minimum
of two minutes for the oil to fully drain into
the transmission before rechecking the
fluid level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
7

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424SERVICING AND MAINTENANCE
8. Reinsert the dipstick. Check for leaks.
Release the parking brake.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two COLD (lower) holes
on the dipstick with the fluid at 68-86°F /
20-30°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
Fluid And Filter Changes — Six Speed
Transmission
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
In addition, change the fluid and filters if the
fluid becomes contaminated (with water, etc.),
or if the transmission is disassembled for any
reason.
REAR AXLE AND 4X4 FRONT DRIVING
A
XLE FLUID LEVEL
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
axle assembly should be inspected. If gear oil
leakage is suspected inspect the fluid level. Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. This
inspection should be made with the vehicle in a
level position.
For all 2500/3500 Model axles, the fluid level
should be 1/4 in ± 1/4 in (6.4 mm ± 6.4 mm)
below the fill hole on the 9.25 in front, 11.5 in
rear axle, and 12.0 in rear axle.
Drain And Refill
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
water, as may be encountered in some
off-highway types of service, will require
draining and refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited
slip oil additive (friction modifiers).
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.

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