length Ram 3500 2020 Owner's Manual

84GETTING TO KNOW YOUR VEHICLE
Second Row In-Floor Storage Bin — If
Equipped
In-floor storage bins are located in front of the
second row seats and can be used for extra
storage. The storage bins have removable liners
that can be easily removed for cleaning.

In-Floor Storage Bin And Latch

To open in-floor storage bin, remove the floor
mat (if equipped), and lift upward on the handle
of the latch and open the lid.
NOTE:
The front seat may have to be moved forward to
fully open the lid.
Opened Storage Bin

Storage Bin (Regular Cab)
The storage bin is located behind the front
seats and runs the length of the cab.

Storage Bin

Fold Flat Load Floor — If Equipped
Crew Cab models with a 60/40 rear seat may
be equipped with a folding load floor.
Unfolding The Load Floor/Crew Cab

1. Lift the 60/40 seat cushion(s) to the upward position.

Load Floor Legs In Stowed Position

WARNING!
Do not operate the vehicle with loose items
stored on the load floor. While driving or in an
accident you may experience abrupt stopping,
rapid acceleration, or sharp turns. Loose
objects stored on the load floor may move
around with force and strike occupants,
resulting in serious or fatal injury.

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GETTING TO KNOW YOUR VEHICLE87
(Continued)
An auxiliary power outlet can be found in the
tray on top of the center stack. This power outlet
works when the ignition is in the ON/RUN, ACC,
or OFF position.
Power Outlet — Top Of Center Stack
Power Outlet Fuse Locations:
F104 Fuse 20 A Yellow UCI Port/ USB Rear
Center Console
F90 Fuse 20 A Yellow Instrument Panel
Power Outlet Battery Fed (If Equipped)
F91 Fuse 20 A Yellow Instrument Panel
Power Outlet Ignition Fed (If Equipped)
F93 Fuse 20 A Yellow Cigar Lighter/ Instru
-
ment Panel Power Outlet (If Equipped)
When the vehicle is turned off, be sure to
unplug any equipment as to not drain the
battery of the vehicle. All accessories connected
to the outlet(s) should be removed or turned off
when the vehicle is not in use to protect the
battery against discharge.
CAUTION!
Do not exceed the maximum power of
160 Watts (13 Amps) at 12 Volts. If the
160 Watts (13 Amps) power rating is
exceeded, the fuse protecting the system
will need to be replaced.

Power outlets are designed for accessory
plugs only. Do not insert any other object in
the power outlets as this will damage the
outlet and blow the fuse. Improper use of the
power outlet can cause damage not covered
by your New Vehicle Limited Warranty.

WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while
driving the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.), will
discharge the battery even more quickly.
Only use these intermittently and with
greater caution.
After the use of high power draw accesso -
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.
WARNING! (Continued)
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GETTING TO KNOW YOUR INSTRUMENT PANEL127
Engine Power Reduced Up To 2 Min
(Minutes) During Warmup — This message
will display during start up when the ambient
temperature is -25°F (-32°C) and below.
Your vehicle is equipped with an engine
warm up protection feature that may limit
engine performance after cold starting at low
ambient temperatures. The length of time
engine speed is limited is dependent upon
engine coolant temperature. Engine speed
may be briefly limited to 1000 RPM after
starting with coolant temperature below
freezing conditions, and may be limited to
1000 RPM for up to approximately 2 minutes
under more severe cold conditions.
Coolant Low — This telltale will turn on to indi -
cate the vehicle coolant level is low. Refer to
“Dealer Service” in “Servicing And Mainte -
nance” for more information.
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon
— This message will
display when the low level is reached, during
vehicle start up, and with increased
frequency during vehicle operation. It will be
accompanied by a single chime. Approxi -
mately 5 gallons (19 Liters) of DEF is required
to refill the tank when this message is initially
displayed. on pickup applications, and
approximately 7 gallons (26 Liters) are
required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gallons
(7.5 Liters) of DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will contin -
uously display when the counter reaches
zero, and will be accompanied by a periodic
chime. The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel
in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle oper -
ation at a maximum speed of 5 MPH
(8 km/H).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 MPH
(8 km/H).
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154SAFETY
operate when the vehicle is in any forward gear
or REVERSE and enters standby mode when the
vehicle is in PARK.
The BSM detection zone covers approximately
one lane width on both sides of the vehicle 12 ft
(3.8 m). The zone length starts at the outside
rear view mirror and extends approximately
10 ft (3 m) beyond the rear bumper of the
vehicle. The BSM system monitors the
detection zones on both sides of the vehicle
when the vehicle speed reaches approximately
6 mph (10 km/h) or higher and will alert the
driver of vehicles in these areas.
NOTE:
The BSM system DOES NOT alert the driver
about rapidly approaching vehicles that are
outside the detection zones.
The Blind Spot Monitoring (BSM) system may
experience drop outs (blinking on and off) of
the side mirror Warning Indicator lamps
when a motorcycle or any small object
remains at the side of the vehicle for
extended periods of time (more than a couple
of seconds). The vehicle’s taillights, where the radar sensors
are located, must remain free of snow, ice, and
dirt/road contamination so that the BSM
system can function properly. Do not block the
taillights with foreign objects (bumper stickers,
bicycle racks, etc.).

Radar Sensor Locations

If the system detects degraded performance
due to contamination or foreign objects, a
message will warn you of a blocked sensor and
the warning indicators in side view mirrors will
be on. The warning indicators will remain
illuminated until blockage clearing conditions
are met. First clear the taillights around the
sensors of the blockage. After removing the
blockage, the following procedure can be used
to reset the system, cycle the ignition from ON
to OFF and then back ON. If the blockage message is still present after
cycling the ignition and driving in traffic, check
again for a blockage.
The BSM system notifies the driver of objects in
the detection zones by illuminating the BSM
warning light located in the outside mirrors in
addition to sounding an audible (chime) alert
and reducing the radio volume. Refer to “Modes
Of Operation” in this section for further
information.

Warning Light Location

The BSM system monitors the detection zone
from three different entry points (side, rear,
front) while driving to see if an alert is
necessary. The BSM system will issue an alert
during these types of zone entries.

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158SAFETY
NOTE:
When a trailer with an electric brake is
connected to the vehicle, the instrument cluster
display will provide a menu to allow a selection
of the trailer type. There will be two options
provided: Conventional and Goose/Fifth Wheel.
Goose/Fifth Wheel Trailer is incompatible and
when selected, the BSM system will disable
until the trailer is disconnected. If the wrong
option is selected, the system can be reset by
either disconnecting and reconnecting the
trailer harness connector or disabling then
re-enabling the Blind Spot Monitoring System in
the customer settings in the Uconnect. This will
prompt the trailer selection menu again to allow
for the correct selection.
Trailer Merge Assist is a function of the Blind
Spot Monitoring (BSM) system that extends the
blind spot zone to work while pulling a trailer.
Trailer Merge Assist consists of three sub
functions:
Automatic Trailer Detection
Trailer Length Detection
Trailer Merge Warning
Blind Spot Zones With Trailer Merge Assist

Automatic Trailer Detection
There are two modes of operation for the
detection of the trailer length:
Automatic Mode — When “Auto Mode” is
selected, the system will use the blind spot
sensors to automatically determine the pres -
ence and length of a trailer. The presence of
a trailer will be detected using the blind spot
radar within 90 seconds of forward move -
ment of the vehicle. The vehicle must be
moving above 6 mph (10 km/h) to activate the feature. Once the trailer has been
detected, the system will default to the maximum blind spot zone until the length has
been verified. You will see “Auto” in the
instrument panel cluster .
Max Mode
— When “Max Mode” is selected,
the system will default to the maximum blind
spot zone regardless of what size trailer is
attached .
NOTE:
Selected setting is stored when the ignition is
placed in the OFF position. To change this
setting, it must be selected through the Ucon -
nect Settings. Refer to “Uconnect Settings” in
“Multimedia” for further information.
Trailer Length Detection
Once the trailer presence has been established,
the trailer length will be established (by making
a 90 degree turn) and then the trailer length
category (e.g. 10-20 ft (3 m to 6 m)) will be
displayed. This can take up to 30 seconds after
completing the turn.
NOTE:
During the same ignition cycle, if the vehicle is
at a standstill for a minimum of 90 seconds, a
new “trailer detection request” is enabled by
the system once the vehicle resumes motion.
1 — Vehicle
2 — Trailer

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SAFETY159
Maximum length supported by the Trailer Merge
Assist feature is 39.5 ft (12 m). Trailer length is
considered the forward most portion of the
trailer hitch to the rearward most portion of the
body, bumper, or ramp of the trailer.
Maximum width supported by the Trailer Merge
Assist feature is 8.5 ft (2.59 m). Trailer width is
measured at the widest portion of the trailer
and may include wheels, tires, finders, or rails.
NOTE:
Fifth wheel or gooseneck trailers are not
supported by Trailer Merge Assist.

Trailer Length Detection
Trailer length will be identified and placed into
one of the following categories:
Trailer length up to 10 ft (3 m) — Blind spot
zone will be adjusted to 10 ft (3 m) .
Trailer length between 10 ft to 20 ft (3 m to
6 m) — Blind spot zone will be adjusted to
20 ft (6 m) .
Trailer length between 20 ft to 30 ft (6 m to
9 m) — Blind spot zone will be adjusted to
30 ft (9 m) .
Trailer length between 30 ft and 39.5 ft (9 m
to 12 m) — Blind spot zone will be adjusted to
MAX distance .
NOTE:
Trailer length is determined within +/- 3 ft (1 m)
of actual length. Trailers that are the same size
as the category limit, 10/20/30 ft (3/6/9 m),
could be subject to being placed in the category
above or below the correct one.
Trailer Merge Warning
Trailer Merge Warning is the extension of the
blind spot function to cover the length of the
trailer, plus a safety margin, to warn the driver when there is a vehicle in the adjacent lane. The
driver is alerted by the illumination of the BSM
warning light located in the outside mirror on
the side the other vehicle is detected. In
addition, an audible (chime) alert will be heard
and radio volume reduced. Refer to “Modes Of
Operation” in this section for further
information.
NOTE:
The Trailer Merge Alert system DOES NOT
alert the driver about rapidly approaching
vehicles that are outside the detection zones.
The Blind Spot Monitoring (BSM) system may
experience drop outs (blinking on and off) of
the side mirror warning indicator lamps when
a motorcycle or any small object remains at
the side of the vehicle for extended periods of
time (more than a couple of seconds).
Crowded areas such as parking lots, neigh
-
borhoods, etc. May lead to an increased
amount of false alerts. This is normal opera -
tion.
1 — Trailer Length
2 — Trailer Width
3 — Trailer Hitch
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SAFETY179

Detaching Mini-Buckle With Seat Belt Tongue

First Row Center Lap Belt Operating
Instructions — If Equipped
The center seating position for the Mega Cab
and Crew Cab front seat has a lap belt only. To
buckle the lap belt, slide the latch plate into the
buckle until you hear a "click." To lengthen the
lap belt, tilt the latch plate and pull.
To remove slack, pull the loose end of the
webbing. Wear the lap belt snug against the
hips. Sit back and upright in the seat, then
adjust the seat belt as tightly as is comfortable.
Seat Belt Extender
If a seat belt is not long enough to fit properly,
even when the webbing is fully extended and
the adjustable upper shoulder belt anchorage
(if equipped) is in its lowest position, an
authorized dealer can provide you with a Seat
Belt Extender. The Seat Belt Extender should be
used only if the existing seat belt is not long
enough. When the Seat Belt Extender is not
required for a different occupant, it must be
removed.
WARNING!
If the mini-latch plate and mini-buckle are
not properly connected when the seat belt
is used by an occupant, the seat belt will
not be able to provide proper restraint and
will increase the risk of injury in a collision.
When reattaching the mini-latch plate and
mini-buckle, ensure the seat belt webbing
is not twisted. If the webbing is twisted,
follow the preceding procedure to detach
the mini-latch plate and mini-buckle,
untwist the webbing, and reattach the
mini-latch plate and mini-buckle.
WARNING!
ONLY use a Seat Belt Extender if it is physi -
cally required in order to properly fit the
original seat belt system. DO NOT USE the
Seat Belt Extender if, when worn, the
distance between the front edge of the
Seat Belt Extender buckle and the center of
the occupant’s body is LESS than 6 inches.
Using a Seat Belt Extender when not
needed can increase the risk of serious
injury or death in a collision. Only use the
Seat Belt Extender when the lap belt is not
long enough and only use in the recom -
mended seating positions. Remove and
store the Seat Belt Extender when not
needed.4

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STARTING AND OPERATING219
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three
positions, OFF, ACC, RUN. To change the
ignition switch positions without starting the
vehicle and use the accessories follow these
steps:

1. Starting with the ignition in the OFF
position:

2. Push the ENGINE START/STOP button once to change the ignition to the ACC position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the
RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
position.Keyless Enter-N-Go Starting Procedure —
Engine Manifold Air Temperature 0° F To
66° F (–18° C to 19° C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
When engine temperatures fall below 66°F
(19°C) the “Wait To Start” telltale will remain on
indicating the intake air heater system is active.
Follow the steps in the “Normal Starting”
procedure except:

1. Pushing the ENGINE START/STOP button with the driver’s foot on the brake will
move the ignition from OFF or ACC to RUN,
and will illuminate the “Wait To Start”
telltale. The engine will not immediately
crank, this is normal operation.

2. The “Wait To Start” telltale will remain on for a period of time that varies depending on
the engine temperature. 3. While the “Wait to Start” telltale is on, the
instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait to Start” time period. Its length
will decrease until it disappears when the
“Wait to Start” time has elapsed.
4. After the engine “Wait To Start” telltale goes off, the engine will automatically crank.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

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STARTING AND OPERATING221
5. Check that the oil pressure warning light
has turned off.
6. Release the parking brake.
STARTING PROCEDURE — ENGINE
M
ANIFOLD AIR TEMPERATURE 0°F TO
66°F (–18°C
TO 19°C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
When engine temperatures fall below 66°F
(19°C) the “Wait To Start Light” will remain on
indicating the intake air heater system is active. Follow the steps in the “Normal Starting”
procedure except:

1. The “Wait To Start” telltale will remain on
for a period of time that varies depending
on the engine temperature.

2. While the “Wait To Start” telltale is on, the instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait To Start” time period. Its
length will decrease until it disappears
when the “Wait To Start” time has elapsed.
3. After the “Wait To Start” telltale goes off, place the ignition switch in the START
position. Do not press the accelerator
during starting. 4. After engine start-up, check that the oil
pressure warning light has turned off.
5. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
Automatic equipped vehicles with optional
Keyless Enter-N-Go – If the start button is
pushed once while in park with the ignition
off and driver’s foot on the brake pedal, the
vehicle will automatically crank and start
after the Wait to Start time has elapsed. If it
is desired to abort the start process before it
completes, the driver’s foot should be fully
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

5

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STARTING AND OPERATING223
(Continued)
STARTING FLUIDS
The engine is equipped with an automatic
electric air preheating system. If the
instructions in this manual are followed, the
engine should start in all conditions.
NORMAL OPERATION — DIESEL ENGINE
Observe the following when the engine is
operating:
All message center lights are off.
Malfunction Indicator Light (MIL) is off.
Engine oil pressure is above 10 psi (69 kPa)
at idle.
Voltmeter operation:
The voltmeter may show a gauge fluctuation at
various engine temperatures. This cycling
operation is caused by the post-heat cycle of the
intake manifold heater system. The number of
cycles and the length of the cycling operation is
controlled by the engine control module.
Post-heat operation can run for several
minutes, and then the electrical system and
voltmeter needle will stabilize.
The cycling action will cause temporary
dimming of the headlamps, interior lamps, and
also a noticeable reduction in blower motor
speed.
COLD WEATHER PRECAUTIONS
Operation in ambient temperature below 32°F
(0°C) may require special considerations. The
following charts suggest these options:
WARNING!
Starting fluids or flammable liquids must
never be used in the Cummins diesel engine
(see Warning label). Never pour diesel fuel,
flammable liquid, starting fluids (ether) into
the air cleaner canister, air intake piping, or
turbocharger inlet in an attempt to start the
vehicle. This could result in a flash fire and
explosion causing serious personal injury and
engine damage.
WARNING!

Do not leave children or animals inside
parked vehicles in hot weather. Interior heat
build-up may cause serious injury or death.
When leaving the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.

WARNING! (Continued)
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