check engine Ram 3500 Chassis Cab 2017 Owner's Guide

•With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button until the NEU-
TRAL (N) indicator light turns off. After the NEU-
TRAL (N) indicator light turns off, release the NEU-
TRAL (N) button. After the NEUTRAL (N) button has
been released, the transfer case will shift to the posi-
tion indicated by the selector switch.
NOTE: When shifting the transfer case out of NEUTRAL
(N), the engine should remain OFF to avoid gear clash.
6. Shift automatic transmission into PARK.
7. Release the brake pedal (and clutch pedal on a manual transmission).
8. Disconnect vehicle from the tow vehicle.
9. Start the engine.
10. Press and hold the brake pedal.
11. Release the parking brake. 12. Shift the transmission into gear, release the brake pedal
(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps three through five are requirements that must be
met before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
428 STARTING AND OPERATING

Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the SELECT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing. Normally, the OBD II system will be
ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, or recently had a dead battery or a battery
replacement. If the OBD II system should be determined
not ready for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition to the ON mode, but do not crank or
start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition to the ON mode, you will see the “Malfunction Indicator Light (MIL)” symbol
come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you cycle the ignition
OFF or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
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MAINTAINING YOUR VEHICLE 455

•The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine Mopar parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the use of non-Mopar parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
456 MAINTAINING YOUR VEHICLE

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
•
Your vehicle has been built with improved fluids that
protect the performance and durability of your vehicle
and also allow extended maintenance intervals. Do not
use chemical flushes in these components as the
chemicals can damage your engine, transmission, or
air conditioning. Such damage is not covered by the
New Vehicle Limited Warranty. If a flush is needed
(Continued)
CAUTION! (Continued)
because of component malfunction, use only the speci-
fied fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause oil
aeration or loss of oil pressure. This could damage your
engine.
7
MAINTAINING YOUR VEHICLE 457

WARNING!(Continued)
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or
rusty in appearance, the system should be drained, flushed
and refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation
of bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain Flush And Refill
If the engine coolant (antifreeze) is dirty or contains a
considerable amount of sediment, clean and flush with a
reliable cooling system cleaner. Follow with a thorough
rinsing to remove all deposits and chemicals. Properly
dispose of old engine coolant (antifreeze).
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Selection Of Coolant
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
CAUTION!
•Mixing of engine coolant (antifreeze) other than
specified Organic Additive Technology (OAT) en-
gine coolant (antifreeze), may result in engine dam-
age and may decrease corrosion protection. Organic
Additive Technology (OAT) engine coolant is differ-
ent and should not be mixed with Hybrid Organic
(Continued)
7
MAINTAINING YOUR VEHICLE 477

NOTE:
•It is the owner’s responsibility to maintain the proper
level of protection against freezing according to the
temperatures occurring in the area where the vehicle is
operated.
• Some vehicles require special tools to add coolant prop-
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed
to be added to the system, please contact your local
authorized dealer.
• Mixing engine coolant (antifreeze) types is not recom-
mended and can result in cooling system damage. If
HOAT and OAT coolant are mixed in an emergency,
have a authorized dealer drain, flush, and refill with
OAT coolant (conforming to MS.90032) as soon as pos-
sible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that the engine coolant
(antifreeze) will return to the radiator from the coolant
expansion bottle. The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
WARNING!
•
Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over-
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.
• Do not use a pressure cap other than the one speci-
fied for your vehicle. Personal injury or engine
damage may result.
Disposal Of Used Engine Coolant
Used ethylene glycol-based engine coolant (antifreeze) is a
regulated substance requiring proper disposal. Check with
your local authorities to determine the disposal rules for
your community. To prevent ingestion by animals or
children, do not store ethylene glycol-based engine coolant
(antifreeze) in open containers or allow it to remain in
puddles on the ground. If ingested by a child or pet, seek
emergency assistance immediately. Clean up any ground
spills immediately.
7
MAINTAINING YOUR VEHICLE 479

Checking Coolant Level — 6.4L Engine
The level of the coolant in the pressurized coolant bottle
should be between the “MIN” and “MAX” range on the
bottle when the engine is cold.
The radiator normally remains completely full, so there is
no need to remove the cap unless checking for coolant
freeze point or replacing engine coolant (antifreeze). Ad-
vise your service attendant of this. As long as the engine
operating temperature is satisfactory, the coolant bottle
need only be checked once a month. When additional
engine coolant (antifreeze) is needed to maintain the
proper level, it should be added to the coolant bottle. Do
not overfill.
Points To Remember
NOTE:When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor coming
from the front of the engine compartment. This is normally
a result of moisture from rain, snow, or high humidity
accumulating on the radiator and being vaporized when
the thermostat opens, allowing hot engine coolant (anti-
freeze) to enter the radiator. If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
•
Do not overfill the coolant expansion bottle.
• Check the coolant freeze point in the radiator and in the
coolant expansion bottle. If engine coolant (antifreeze)
needs to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
• If frequent engine coolant (antifreeze) additions are
required, the cooling system should be pressure tested
for leaks.
• Maintain engine coolant (antifreeze) concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corrosion pro-
tection of your engine which contains aluminum com-
ponents.
• Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
• Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
• Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install ONLY
480 MAINTAINING YOUR VEHICLE

the correct type thermostat. Other designs may result in
unsatisfactory engine coolant (antifreeze) performance,
poor gas mileage, and increased emissions.
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Schedule” for the proper maintenance
intervals.
WARNING!
Riding the brakes can lead to brake failure and possi-
bly a collision. Driving with your foot resting or riding
on the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible
brake damage. You would not have your full braking
capacity in an emergency.
Brake Fluid Level Check
The fluid level of the master cylinder should be checked
when performing under the hood service or immediately if
the brake system warning lamp indicates system failure.
The brake master cylinder has a translucent plastic reser-
voir. On the outboard side of the reservoir, there is a“MAX” mark and a “MIN” mark. The fluid level must be
kept within these two marks. Do not add fluid above the
MAX mark because leakage may occur at the cap.
With disc brakes the fluid level can be expected to fall as
the brake linings wear. However, an unexpected drop in
fluid level may be caused by a leak and a system check
should be conducted.
Use only the manufacturer’s recommended brake fluid.
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
WARNING!
•
Use only manufacturer’s recommended brake fluid.
Refer to “Fluids, Lubricants, And Genuine Parts” in
“Maintaining Your Vehicle” for further information.
Using the wrong type of brake fluid can severely
damage your brake system and/or impair its perfor-
mance. The proper type of brake fluid for your
vehicle is also identified on the original factory
installed hydraulic master cylinder reservoir.
(Continued)
7
MAINTAINING YOUR VEHICLE 481

WARNING!(Continued)
•To avoid contamination from foreign matter or mois-
ture, use only new brake fluid or fluid that has been
in a tightly closed container. Keep the master cylin-
der reservoir cap secured at all times. Brake fluid in
a open container absorbs moisture from the air
resulting in a lower boiling point. This may cause it
to boil unexpectedly during hard or prolonged brak-
ing, resulting in sudden brake failure. This could
result in a collision.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For models with 9.25 in Front Axles and 11.5 in Rear Axles,
refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information. For normal
service, periodic fluid level checks are not required. When
the vehicle is serviced for other reasons, the exterior
surfaces of the axle assembly should be inspected.
When checking the fluid level (4500/5500 only), the vehicle
should be in a level position. The fluid level should be ¼ in
± ¼ in (6.4 mm ± 6.4 mm) below the fill hole on the front
axle. The fluid level should be level with the bottom of the
fill hole on the rear axle.
482 MAINTAINING YOUR VEHICLE

Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission — If Equipped
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
Check the fluid level when the engine is fully warmed up
and the transmission fluid is at normal operating tempera-
ture. Driving with an improper fluid level will greatly
reduce the life of the transmission and of the fluid. Check
the fluid level whenever the vehicle is serviced.
484 MAINTAINING YOUR VEHICLE