ECU Ram 3500 Chassis Cab 2017 Service Manual

ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
Gasoline Engine Only
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the Winter months. During Winter months,
remove the heater cord wiring assembly from itself on the
c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if the
engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
(Continued)
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STARTING AND OPERATING 329

WARNING!(Continued)
•Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position, (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode) the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
(Continued)
WARNING! (Continued)
Make sure the transmission is in PARK before leav-
ing the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the LOCK/OFF (key removal)
position. The key fob can only be removed from the
330 STARTING AND OPERATING

WARNING!(Continued)
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
(Continued)
WARNING! (Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
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STARTING AND OPERATING 333

Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 66RFE transmission) or third gear (for
AS66RC transmission) regardless of which forward gear is
selected. If an AS66RC equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
336 STARTING AND OPERATING

Tire Size
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires must
be equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size
listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo loaded
into the vehicle. The front and rear curb weight values are
determined by weighing your vehicle on a commercial
scale before any occupants or cargo are added.
Loading
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.The entire vehicle should first be weighed on a commercial
scale to insure that the GVWR has not been exceeded. The
weight on the front and rear of the vehicle should then be
determined separately to be sure that the load is properly
distributed over the front and rear axle. Weighing the
vehicle may show that the GAWR of either the front or rear
axles has been exceeded but the total load is within the
specified GVWR. If so, weight must be shifted from front to
rear or rear to front as appropriate until the specified
weight limitations are met. Store the heavier items down
low and be sure that the weight is distributed equally. Stow
all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do, parts
on your vehicle can break, or it can change the way
your vehicle handles. This could cause you to lose
control. Also overloading can shorten the life of your
vehicle.
408 STARTING AND OPERATING

Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components the following guidelines are recommended:
CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
• Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
(Continued)
WARNING! (Continued)
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always block
or chock the trailer wheels.
• GCWR must not be exceeded.
(Continued)
414 STARTING AND OPERATING

Towing Condition Wheels OFF TheGroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Dolly Tow Front NOT
ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL). 4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to inter-
nal parts.
424 STARTING AND OPERATING

Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
(Continued)
WARNING! (Continued)
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 435

CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools from storage.
2. Using the wheel wrench, loosen, but do not remove, the wheel nuts by turning them counterclockwise one turn
while the wheel is still on the ground.
3. When changing the front wheel, assemble the jack drive tube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle as close to
the tire as possible with the drive tubes extending to the
front. Connect the jack tube extension and wheel
wrench. When changing a rear wheel, assemble the jack drive tube
to the jack and connect the drive tube to the extension tube.
Securely place the jack under the sway bar bracket (unless
both tires are flat on one side, then place jack under shock
bracket) facing forward in vehicle. Connect the jack tube
extension and lug wrench.
Front Jacking Locations
436 WHAT TO DO IN EMERGENCIES

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
6
WHAT TO DO IN EMERGENCIES 447