stop start Ram 3500 Chassis Cab 2017 Service Manual

NOTE:On Canadian vehicles only, if your vehicle is
equipped with All-Season type tires on the front and
On/Off Road type tires mounted on the rear, do not use a
front to back rotation pattern. Instead, rotate your tires side
to side at the recommended intervals.
Dual Rear Wheels
The tires used on dual wheel assemblies should be
matched for wear to prevent overloading one tire in a set.
To check if tires are even, lay a straight edge across all four
tires. The straight edge should touch all the tires. NOTE:
If your vehicle is equipped with a Tire Pressure
Information System (TPIS):
• The Tire Pressure Information System (TPIS) uses
unique sensors in the inner rear wheels to help identify
them from the outer rear wheels, because of this, the
inner and outer wheel locations can’t be switched.
• After a tire rotation is completed, as shown below, the
system can auto learn the locations of each sensor ID.
Auto learning/localization occurs when the vehicle ig-
nition status is changed from Off to On and speeds of
greater than 5 mph (8km/h) are obtained and remain
over 5mph (8km/h) for at about a 15 minute period. You
may need to drive for 20 minutes to account slower
speeds and stops.
• If the tires are rotated incorrectly, the Auto localization of
the TPIS sensors will fail to locate correctly resulting in
incorrect locations for the pressure values displayed in
the Instrument Cluster.CAUTION!
• 4500/5500 Dual Rear Tires may only have one ap-
proved direction of rotation. This is to accommodate
(Continued)
Tire Rotation
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CAUTION!(Continued)
the asymmetrical design (tread pattern) of the On/
Off road tire.
• When replacing a flat, the spare tire may have to be
remounted on the rim or installed at a different
location to maintain the correct placement of the tire
on the wheel relative to the tire/wheel position on
the vehicle. For example, if the spare is used to
replace an outer rear tire it will have to be remounted
on the rim so that the wheel is dished inward. That
way the tread design of asymmetrical tires will
maintain proper position.
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established
by the National Highway Traffic Safety Administration.
The specific grade rating assigned by the tire’s manu-
facturer in each category is shown on the sidewall of the
tires on your vehicle.
All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades. Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A,
B, and C. These grades represent the tire’s ability to stop
on wet pavement, as measured under controlled condi-
tions on specified government test surfaces of asphalt
and concrete. A tire marked C may have poor traction
performance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
(Continued)
394 STARTING AND OPERATING

CAUTION!(Continued)
•After inspecting or adjusting the tire pressure always
reinstall the valve stem cap. This will prevent mois-
ture and dirt from entering the valve stem, which
could damage the TPMS sensor.
NOTE:
• The TPMS is not intended to replace normal tire care and
maintenance or to provide warning of a tire failure or
condition.
• The TPMS should not be used as a tire pressure gauge
while adjusting your tire pressure.
• Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire mainte-
nance, and it is the driver ’s responsibility to maintain
correct tire pressure using an accurate tire pressure
gauge, even if under-inflation has not reached the level
to trigger illumination of the “Tire Pressure Monitoring
Telltale Light.” •
Seasonal temperature changes will affect tire pressure,
and the TPMS will monitor the actual tire pressure in the
tire.
Base System — If Equipped
The Tire Pressure Monitor System (TPMS) uses wireless
technology with wheel rim mounted electronic sensors to
monitor tire pressure levels. Sensors mounted to each
wheel as part of the valve stem transmit tire pressure
readings to the receiver module.
NOTE: It is particularly important for you to check the tire
pressure in all of the tires on your vehicle monthly and to
maintain the proper pressure.
The TPMS consists of the following components:
• Receiver module
• Four TPM sensors
• TPM Telltale Light
The matching full size spare wheel and tire assembly (if
equipped) has a TPM sensor. The matching full size spare
can be used in place of any of the four road tires. The TPMS
will only monitor the pressure in the full size spare when
it is used in place of a road tire. Otherwise, a spare with a
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STARTING AND OPERATING 397

Should this occur, you should stop as soon as possible and
inflate the tires with a low pressure condition (those in a
different color in the instrument cluster graphic) to the
vehicle’s recommended cold placard pressure inflation
value as shown in theInflate to XXmessage. Once the
system receives the updated tire pressures, the system will
automatically update, the graphic display in the instru-
ment cluster will return to it’s original color, and the “Tire
Pressure Monitoring Telltale Light” will turn off. The
vehicle may need to be driven for up to 20 minutes above
15 mph (24 km/h) in order for the TPMS to receive this
information.
Service TPMS Warning
If a system fault is detected, the “Tire Pressure Monitoring
Telltale Light” will flash on and off for 75 seconds and then
remain on solid. The system fault will also sound a chime.
In addition, the instrument cluster will display a SERVICE
TPM SYSTEM message for a minimum of five seconds and
then display dashes (- -) in place of the pressure value to
indicate which sensor is not being received. If the ignition switch is cycled, this sequence will repeat,
providing the system fault still exists. If the system fault no
longer exists, the “Tire Pressure Monitoring Telltale Light”
will no longer flash, and the
SERVICE TPM SYSTEM
message will no longer display, and a pressure value will
display in place of the dashes. A system fault can occur due
to any of the following:
• Signal interference due to electronic devices or driving
next to facilities emitting the same radio frequencies as
the TPM sensors.
Tire Pressure Monitor Display
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Fuel System Cautions
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:
•The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor-
mance and damage the emissions control system.
• An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact your authorized dealer for service assistance.
• The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of metha-
nol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or
additives is not the responsibility of the manufac-
turer and may void or not be covered under the New
Vehicle Limited Warranty. NOTE:
Intentional tampering with the emissions control
system can result in civil penalties being assessed against
you.Carbon Monoxide Warnings
WARNING!
Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon mon-
oxide poisoning:
• Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
is stopped in an open area with the engine running
for more than a short period, adjust the ventilation
system to force fresh, outside air into the vehicle.
• Guard against carbon monoxide with proper main-
tenance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi-
tions repaired promptly. Until repaired, drive with
all side windows fully open.5
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WARNING!(Continued)
•Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact
spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires – General Information” in “Starting And Operat-
ing” for proper tire inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires – General Information”
in “Starting And Operating” for the proper inspection
procedure. •
When replacing tires, refer to “Tires – General Informa-
tion” in “Starting And Operating” for proper tire re-
placement procedures. Replacing tires with a higher
load carrying capacity will not increase the vehicle’s
GVWR and GAWR limits.
Towing Requirements — Trailer Brakes
WARNING!
• Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping dis-
tance. When towing you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
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STARTING AND OPERATING 415

Instrument Cluster Display Messages
The trailer brake control interacts with the instrument
cluster display. Display messages, along with a single
chime, will be displayed when a malfunction is determined
in the trailer connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
damage to your vehicle, trailer, or other property.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
personal injury.NOTE:
•
An aftermarket controller may be available for use with
trailers with air or electric-over-hydraulic trailer brake
systems. To determine the type of brakes on your trailer
and the availability of controllers, check with your
trailer manufacturer or dealer.
• Removal of the ITBM will cause errors and it may cause
damage to the electrical system and electronic modules
of the vehicle. See your authorized dealer if an aftermar-
ket module is to be installed.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stop lights and turn signals on the trailer are required for
motoring safety.
NOTE: Do not cut or splice wiring into the vehicle’s wiring
harness.
WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automotive
technician. If done improperly it may cause damage to
the electrical system wiring and could result in serious
or fatal injury.
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Towing Tips
Before setting out on a trip, practice turning, stopping and
backing the trailer up in an area away from heavy traffic.
Automatic Transmission — If Equipped
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode, or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating. If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the transmission fluid
and filter(s) as specified for
police, taxi, fleet, or frequent
trailer towing. Refer to the “Maintenance Schedule” for
the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level be-
fore towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
420 STARTING AND OPERATING

Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
When stopped for short periods of time, shift the transmis-
sion into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
SNOWPLOW
Snowplow Prep Packages are available as a factory in-
stalled option. These packages include components neces-
sary to equip your vehicle with a snowplow.
NOTE:Before installation of a snowplow it is highly
recommended that the owner/installer obtain and follow
the recommendations contained within the current Ram
Body Builders Guide. See your authorized dealer, installer
or snowplow manufacturer for this information. There are unique electrical systems that must be connected to prop-
erly assure operator safety and prevent overloading ve-
hicle systems.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
Do not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
Before Plowing
•
Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear.
The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm)
above ground in snow plowing position.
• Check that snowplow lighting is connected and func-
tioning properly.
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Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Ram Body
Builders Guide.
1. The maximum number of occupants in the truck shouldnot exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow sys-
tem, all aftermarket accessories, driver, passengers, op-
tions, and cargo, must not exceed either the Gross Vehicle
Weight (GVWR) or Gross Axle Weight (GAWR) ratings.
These weights are specified on the Safety Compliance
Certification Label on the driver’s side door opening.
NOTE: Detach the snowplow when transporting passen-
gers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if necessary at the beginning and end of the snowplow
season. This will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is
parked.
Maintain and operate your vehicle and snowplow equip-
ment following the recommendations provided by the
specific snowplow manufacturer.
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface
conditions permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping distance
and allow adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility.
422 STARTING AND OPERATING