wheel Ram 3500 Chassis Cab 2017 Manual Online

Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform with a
coupling that mounts over the rear axle of the tow vehicle
in the truck bed. It connects a vehicle and fifth-wheel trailer
with a coupling king pin.
Your truck may be equipped with a 5th wheel hitch option.
Refer to the separately provided 5th wheel hitch safety,
care, assembly, and operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted coupling arm
which attaches to a ball mounted in the bed of a pickup
truck. The coupling arm connects to the hitch mounted
over the rear axle in the truck bed.
Trailer Hitch Classification
The following chart provides the industry standard for the
maximum trailer weight a given trailer hitch class can tow
and should be used to assist you in selecting the correct
trailer hitch for your intended towing condition.
Trailer Hitch Classification DefinitionsClass Max. Trailer Hitch
Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs (1,587 kg)
Class III - Heavy Duty 5,000 lbs (2,267 kg)
Class IV - Extra Heavy
Duty 10,000 lbs (4,535 kg)Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
412 STARTING AND OPERATING

Trailer Hitch Classification Definitions
Fifth Wheel/Gooseneck Greater than 10,000 lbs (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer
Weight Ratings)” for the Maximum Gross Trailer
Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on
your vehicle.
Trailer Towing Weights (Maximum Trailer Weight
Ratings)
NOTE: For additional trailer towing information (maxi-
mum trailer weight ratings) refer to the following website
addresses:
• ramtrucks.com/en/towing_guide/
• ramtruck.ca (Canada)
• rambodybuilder.com
Trailer And Tongue Weight
Never exceed the maximum tongue weight stamped on
your trailer hitch or the weights specified in the informa-
tion that can be found under “Trailer Towing Weights
(Maximum Trailer Weight Ratings)”.
Consider the following items when computing the weight
on the rear axle of the vehicle:
•The tongue weight of the trailer
• The weight of any other type of cargo or equipment put
in or on your vehicle
• The weight of the driver and all passengers
NOTE: Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional factory-
installed options or dealer-installed options must be con-
sidered as part of the total load on your vehicle.
NOTE: Refer to “Tire Safety Information/Tire and Loading
Information Placard” in “Starting And Operating” for
further information.
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Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components the following guidelines are recommended:
CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
• Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
(Continued)
WARNING! (Continued)
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always block
or chock the trailer wheels.
• GCWR must not be exceeded.
(Continued)
414 STARTING AND OPERATING

The trailer and the vehicle’s brake lamps will come on
when either vehicle braking or manual trailer brakes are
applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical connection status.
If no electrical connection is detected after the ignition is
turned on, pushing the GAIN adjustment button or sliding
the manual brake control lever will display the GAIN
setting for 10 seconds and the “Trailer Brake Status Indi-
cator Light” will not be displayed.
If a fault is detected in the trailer wiring or the Integrated
Trailer Brake Module (ITBM), the “Trailer Brake Status
Indicator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased
to a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed astowing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
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5. Push the RIGHT arrow on the steering wheel to enter“TRAILER TOW”.
6. Push the UP or DOWN buttons until Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen. 8. In a traffic-free environment, tow the trailer on a dry,
level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
Light Electric Heavy Electric Light EOH Heavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydrau- lic Trailer BrakesElectric over Hydrau-
lic Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
* The suggested selection depends and may change de-
pending on the customer preferences for braking perfor-
mance. Condition of the trailer brakes, driving and road
state may also affect the selection.
418 STARTING AND OPERATING

Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Ram Body
Builders Guide.
1. The maximum number of occupants in the truck shouldnot exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow sys-
tem, all aftermarket accessories, driver, passengers, op-
tions, and cargo, must not exceed either the Gross Vehicle
Weight (GVWR) or Gross Axle Weight (GAWR) ratings.
These weights are specified on the Safety Compliance
Certification Label on the driver’s side door opening.
NOTE: Detach the snowplow when transporting passen-
gers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if necessary at the beginning and end of the snowplow
season. This will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is
parked.
Maintain and operate your vehicle and snowplow equip-
ment following the recommendations provided by the
specific snowplow manufacturer.
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface
conditions permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping distance
and allow adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility.
422 STARTING AND OPERATING

General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery ter-
minals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
•Operate with transfer case in 4LO when plowing small
or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI. •
Vehicles with automatic transmissions should use 4LO
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting the
transmission.
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF The GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT
ALLOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear
(NOT in NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction 5
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Towing Condition Wheels OFF TheGroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Dolly Tow Front NOT
ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL). 4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to inter-
nal parts.
424 STARTING AND OPERATING

Recreational Towing — Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for recreational
towing. Refer to the following for the proper transfer case
NEUTRAL (N) shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
(Continued)
CAUTION! (Continued)
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
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WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............430
 IF YOUR ENGINE OVERHEATS .............430
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .431
▫ Torque Specifications ....................431
 JACKING AND TIRE CHANGING ...........433
▫ 4500/5500 Models ..................... .434
▫ Preparations For Jacking ..................434
▫ Jacking Instructions .....................435
 HOISTING ........................... .440
 JUMP-STARTING PROCEDURES ............440
▫ Preparations For Jump-Start ...............441
▫ Jump-Starting Procedure ..................442 
FREEING A STUCK VEHICLE ..............443
 EMERGENCY TOW HOOKS — IF EQUIPPED . . .444
 GEAR SELECTOR OVERRIDE ..............445
 TOWING A DISABLED VEHICLE ............446
▫ Two-Wheel Drive Models .................447
▫ Four-Wheel Drive Models .................448
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .448
 EVENT DATA RECORDER (EDR) ............449
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