towing Ram 3500 Chassis Cab 2018 Owner's Guide

Towing Requirements — Trailer Brakes
•Do not interconnect the hydraulic brake system or
vacuum system of your vehicle with that of the trailer.
This could cause inadequate braking and possible per-
sonal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic
brake controller is not required.
• Trailer brakes are recommended for trailers over
1,000 lbs (453 kg) and required for trailers in excess of
2,000 lbs (907 kg).
WARNING!
• Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have a collision.
• Towing any trailer will increase your stopping dis-
tance. When towing you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in a collision.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
Integrated Trailer Brake Module — If Equipped
Your vehicle may have an Integrated Trailer Brake Module
(ITBM) for Electric and Electric Over Hydraulic (EOH)
trailer brakes.
NOTE: This module has been designed and verified with
electric trailer brakes and new electric over hydraulic
systems. Some previous EOH systems may not be compat-
ible with ITBM.
300 STARTING AND OPERATING

GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options. 4. Push the UP or DOWN button on the steering wheel
until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
302 STARTING AND OPERATING

Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety.
The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the vehicle
but you must mate the harness to a trailer connector. Refer
to the following illustrations.
NOTE:
• Disconnect trailer wiring connector from the vehicle
before launching a boat (or any other device plugged
into vehicle’s electrical connect) into water.
• Be sure to reconnect after clear from water area.
Four-Pin Connector
1 — Female Pins 4 — Park
2 — Male Pin 5 — Left Stop/Turn
3 — Ground 6 — Right Stop/Turn
304 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating.
If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the automatic transmis-
sion fluid and filter(s) as specified for police, taxi, fleet, or
frequent trailer towing. Refer to the “Maintenance Plan”
for the proper maintenance intervals.
Seven-Pin Connector
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes
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STARTING AND OPERATING 305

NOTE:Check the automatic transmission fluid level be-
fore towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed. Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air
Suspension System” in “Starting And Operating” for fur-
ther information.
NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of the
air suspension system.
SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory in-
stalled option. These packages include components neces-
sary to equip your vehicle with a snowplow.
306 STARTING AND OPERATING

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFFThe GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONE NOT AL-
LOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear (NOT in NEU-
TRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow FrontNOT AL-
LOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE:
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
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STARTING AND OPERATING 309

Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to inter-
nal parts.
Recreational Towing — Four-Wheel Drive Models
NOTE: Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for recreational
towing. Refer to the following for the proper transfer case
NEUTRAL (N) shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
(Continued)
310 STARTING AND OPERATING

CAUTION!(Continued)
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
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STARTING AND OPERATING 311

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............318
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .318
 BULB REPLACEMENT ....................323
▫ Replacement Bulbs .....................323
▫ Replacing Exterior Bulbs ..................324
 FUSES ............................... .329
▫ Power Distribution Center ................330
 JACKING AND TIRE CHANGING ...........337
▫ 4500/5500 Models ..................... .337
▫ Preparations For Jacking ..................338
▫ Jacking Instructions 4500 And 5500 Series ......338
▫ To Stow The Flat Or Spare — If Equipped .....342
▫ Hub Caps/Wheel Covers — If Equipped ......342
JUMP STARTING ....................... .343
▫ Preparations For Jump Start ...............344
▫ Jump Starting Procedure ..................345
 IF YOUR ENGINE OVERHEATS .............346
 GEAR SELECTOR OVERRIDE ..............347
 FREEING A STUCK VEHICLE ..............348
 TOWING A DISABLED VEHICLE ............350
▫ Two-Wheel Drive Models .................351
▫ Four-Wheel Drive Models .................352
▫ Emergency Tow Hooks — If Equipped ........352
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .353
 EVENT DATA RECORDER (EDR) ............353
7

Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly
set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
342 IN CASE OF EMERGENCY