key Ram 3500 Chassis Cab 2018 Service Manual

WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake,
or clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
•ALWAYS securely attach
your floor mat using the
floor mat fasteners. DO NOT install your floor mat
upside down or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat fasten-
ers on a regular basis.
• ALWAYS REMOVE THE EXISTING FLOOR MAT
FROM THE VEHICLE
before installing any other
floor mat. NEVER install or stack an additional floor
mat on top of an existing floor mat.
• ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.
(Continued)
WARNING! (Continued)
•ONLY use the driver ’s side floor mat on the driver ’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal,
or is not secure to the floor, remove the floor mat
from the vehicle and place the floor mat in your
trunk.
• ONLY use the passenger ’s side floor mat on the
passenger ’s side floor area.
• ALWAYS make sure objects cannot fall or slide into
the driver ’s side floor area when the vehicle is
moving. Objects can become trapped under accelera-
tor, brake, or clutch pedals and could cause a loss of
vehicle control.
• NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
(Continued)
5
SAFETY 233

STARTING AND OPERATING
CONTENTS
STARTING THE ENGINE — GASOLINE
ENGINE ............................. .238
▫ Automatic Transmission ..................238
▫ Normal Starting ....................... .239
▫ Keyless Enter-N-Go — Ignition .............240
▫ If Engine Fails To Start ..................241
▫ Cold Weather Operation
(Below –22°F Or 30°C) ..................242
▫ After Starting ......................... .242
 ENGINE BLOCK HEATER — IF EQUIPPED .....242
 ENGINE BREAK-IN RECOMMENDATIONS . . . .242
 PARKING BRAKE ...................... .243
 AUTOMATIC TRANSMISSION ..............245
▫ Key Ignition Park Interlock ................246 ▫
Brake/Transmission Shift Interlock System . . . .246
▫ Six–Speed Automatic Transmission —
If Equipped ......................... .247
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ......................... .255
▫ Manually Shifted Transfer Case — If Equipped . .255
▫ Electronically Shifted Transfer Case
(Four-Position Switch) — If Equipped ........259
 LIMITED-SLIP DIFFERENTIAL ..............263
 POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY) ....................264
▫ Stationary Mode ...................... .264
▫ Mobile Mode ......................... .265
 POWER STEERING ...................... .266
▫ Hydraulic Power Steering ................266
6

STARTING THE ENGINE — GASOLINE ENGINE
Before starting your vehicle, adjust your seat, adjust both
inside and outside mirrors, and fasten your seat belt.
The starter should not be operated for more than 10-second
intervals. Waiting a few seconds between such intervals
will protect the starter from overheating.
WARNING!
•When leaving the vehicle, always make sure the
keyless ignition node is in the OFFmode, remove
the key fob from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
Automatic Transmission
Start the engine with the gear selector in the NEUTRAL or
PARK. Apply the brake before shifting into any driving
range.
NOTE: This vehicle is equipped with a transmission
shift interlocking system. The brake pedal must be
pressed to shift out of PARK.
Tip Start Feature
Do not press the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run and will automatically disen-
gage when the engine is running.
238 STARTING AND OPERATING

Idle Shutdown — 6.4L Engine Only
This feature can be enabled so that the truck will automati-
cally shutdown when the truck has been idling for a set
period of time when the engine is at operating tempera-
ture. Idle time can be set in 5 minute increments between 5
and 60 minutes. See your local authorized dealer to enable
this feature.
NOTE:The idle shut down timer is disabled while the PTO
is active.
ENGINE START/STOP Button Functions — With
Driver ’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates similar to an
ignition switch. It has three positions, OFF, ACC, RUN. To
change the ignition switch positions without starting the
vehicle and use the accessories follow these steps:
1. Starting with the ignition in the OFF position:
2. Push the ENGINE START/STOP button once to change the ignition to the ACC position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the RUN position. 4. Push the ENGINE START/STOP button a third time to
return the ignition to the OFF position.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate the ignition switch
with the push of a button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the passenger
compartment.
Keyless Push Button Ignition
240 STARTING AND OPERATING

If Engine Fails To Start
If the engine fails to start after you have followed the
“Normal Starting” procedure, it may be flooded. Push the
accelerator pedal all the way to the floor and hold it there
while the engine is cranking. This should clear any excess
fuel in case the engine is flooded.
The starter motor will engage automatically, run for 10
seconds, and then disengage. Once this occurs, release the
accelerator pedal and the brake pedal, wait 10 to 15
seconds, then repeat the “Normal Starting” procedure.
WARNING!
•Never pour fuel or other flammable liquid into the
throttle body air inlet opening in an attempt to start
the vehicle. This could result in flash fire causing
serious personal injury.
• Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
(Continued)
WARNING! (Continued)
•If the vehicle has a discharged battery, booster cables
may be used to obtain a start from a booster battery
or the battery in another vehicle. This type of start
can be dangerous if done improperly. Refer to
“Jump-Starting Procedure” in “In Case Of Emer-
gency” for further information.
CAUTION!
To prevent damage to the starter, do not crank the
engine for more than 10 seconds at a time. Wait 10 to 15
seconds before trying again.
If the engine has been flooded, it may start to run, but not
have enough power to continue running when the ignition
button/key is released. If this occurs, continue cranking
with the accelerator pedal pushed all the way to the floor.
Release the accelerator pedal and the ignition button/key
once the engine is running smoothly.
If the engine shows no sign of starting after a 10 second
period of engine cranking with the accelerator pedal held
to the floor, wait 10 to 15 seconds, then repeat the “Normal
Starting” procedure.
6
STARTING AND OPERATING 241

When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. Apply the parking brake
before placing the gear selector in PARK, otherwise the
load on the transmission locking mechanism may make it
difficult to move the gear selector out of PARK. The
parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving unattended
children in a vehicle is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave a
vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
(Continued)
WARNING! (Continued)
•Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
244 STARTING AND OPERATING

AUTOMATIC TRANSMISSION
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position, (or, with Keyless
Enter-N-Go, when the ignition is in the OFF mode)
the transmission is locked in PARK, securing the
vehicle against unwanted movement.
(Continued)
WARNING! (Continued)
•When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
(Continued)
6
STARTING AND OPERATING 245

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
• Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the LOCK/OFF (key removal)
position. The key fob can only be removed from the
ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE: If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be in the
ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
246 STARTING AND OPERATING

PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
(Continued)
248 STARTING AND OPERATING

WARNING!(Continued)
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position (or, with Keyless
Enter-N-Go, when the ignition is in the OFF mode),
the transmission is locked in PARK, securing the
vehicle against unwanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
• When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
6
STARTING AND OPERATING 249