wheel Ram 3500 Chassis Cab 2020 Manual PDF

STARTING AND OPERATING273
VEHICLE LOADING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear axle
systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not
exceeded.
Payload
The payload of a vehicle is defined as the allow -
able load weight a truck can carry, including the
weight of the driver, all passengers, options and
cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on
the front and rear axles. The load must be
distributed in the cargo area so that the GAWR
of each axle is not exceeded.
Each axle GAWR is determined by the compo -
nents in the system with the lowest load
carrying capacity (axle, springs, tires or wheels).
Heavier axles or suspension components some -times specified by purchasers for increased
durability does not necessarily increase the
vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full
GAWR.
Curb Weight
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity condi
-
tions, and with no occupants or cargo loaded
into the vehicle. The front and rear curb weight
values are determined by weighing your vehicle
on a commercial scale before any occupants or
cargo are added.
Loading
The actual total weight and the weight of the
front and rear of your vehicle at the ground can
best be determined by weighing it when it is
loaded and ready for operation.
The entire vehicle should first be weighed on a
commercial scale to ensure that the GVWR has
not been exceeded. The weight on the front and
rear of the vehicle should then be determined
separately to be sure that the load is properly
distributed over the front and rear axles.
Weighing the vehicle may show that the GAWR
of either the front or rear axle has been
exceeded but the total load is within the speci -
fied GVWR. If so, weight must be shifted from
front to rear or rear to front as appropriate until
the specified weight limitations are met. Store
the heavier items down low and be sure that the
weight is distributed equally. Stow all loose
items securely before driving.
Improper weight distributions can have an
adverse effect on the way your vehicle steers
and handles and the way the brakes operate.
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STARTING AND OPERATING275
Trailer Frontal Area
The frontal area is the maximum height multi -
plied by the maximum width of the front of a
trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link
that can be installed between the hitch receiver
and the trailer tongue that typically provides
adjustable friction associated with the tele -
scoping motion to dampen any unwanted trailer
swaying motions while traveling.
If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies indi -
vidual wheel brakes and/or reduces engine
power to attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer
tongue weight, just as if it were luggage located
at a hitch ball or some other connecting point of
the vehicle. These kinds of hitches are the most
popular on the market today and they are
commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute
trailer tongue weight to the tow vehicle's front
axle and the trailer axle(s). When used in accor -
dance with the manufacturer's directions, it
provides for a more level ride, offering more
consistent steering and brake control, thereby
enhancing towing safety. The addition of a fric -
tion/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contrib -
utes positively to tow vehicle and trailer
stability. Trailer Sway Control (TSC) and a weight
distributing (load equalizing) hitch are recom -
mended for heavier Tongue Weights (TW) and
may be required depending on vehicle and
trailer configuration/loading to comply with
GAWR requirements.

Without Weight-Distributing Hitch (Incorrect)
WARNING!
An improperly adjusted weight distributing
hitch system may reduce handling, stability
and braking performance and could result
in a collision.
Weight distributing systems may not be
compatible with surge brake couplers.
Consult with your hitch and trailer manufac-
turer or a reputable Recreational Vehicle
dealer for additional information.
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276STARTING AND OPERATING

With Weight-Distributing Hitch (Correct)
Improper Adjustment Of Weight-Distributing Hitch (Incorrect)
Recommended Distribution Hitch Adjustment

1. Position the truck to be ready to connect to
the trailer (do not connect the trailer).

2. Measure the height of the top of the front wheel opening on the fender to ground, this
is height H1.

Measuring Height (H)
3. Attach the trailer to the vehicle without the
weight distribution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this
is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’
recommendations so that the height of the
front fender is approximately
(H2-H1)/2+H1 (about 1/2 the difference
between H2 and H1 above normal ride
height [H1]).

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STARTING AND OPERATING277
6. Perform a visual inspection of the trailer
and weight distributing hitch to confirm
manufacturers’ recommendations have
been met.
NOTE:
For all towing conditions, we recommend towing
with TOW/HAUL mode engaged.Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform
with a coupling that mounts over the rear axle of
the tow vehicle in the truck bed. It connects a
vehicle and fifth-wheel trailer with a coupling
king pin.
Your truck may be equipped with a fifth wheel
hitch option. Refer to the separately provided
fifth wheel hitch safety, care, assembly, and
operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted
coupling arm which attaches to a ball mounted
in the bed of a pickup truck. The coupling arm
connects to the hitch mounted over the rear
axle in the truck bed.
Measurement Example Example 2500/
3500 Height (mm)
H1 1,030
H2 1,058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1,044
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278STARTING AND OPERATING
Trailer Hitch Type and Maximum Trailer Weight
The following chart provides the industry standard for the maximum trailer weight a given trailer hitch class can tow and should be used to assist you
in selecting the correct trailer hitch for your intended towing condition.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs (1,587 kg)
Class III - Heavy Duty 5,000 lbs (2,267 kg)
Class IV - Extra Heavy Duty 10,000 lbs (4,535 kg)
Fifth Wheel/Gooseneck Greater than 10,000 lbs (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” for the Maximum Gross Trailer Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.

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STARTING AND OPERATING279
Trailer Towing Weights (Maximum Trailer
Weight Ratings)
NOTE:
For trailer towing information (maximum trailer
weight ratings) refer to the following website
addresses:
ramtrucks.com/en/towing_guide/
ramtruck.ca (Canada)
rambodybuilder.com
Trailer And Tongue Weight
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing
the weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for
the maximum combined weight of occupants
and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the “Sched -
uled Servicing”. Refer to “Scheduled Servicing”
in “Servicing And Maintenance” for the proper
maintenance intervals. When towing a trailer,
never exceed the GAWR or GCWR ratings.CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the
rear can cause the trailer to sway severely
side to side which will cause loss of control of
the vehicle and trailer. Failure to load trailers
heavier in front is the cause of many trailer
collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km)
that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.5

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280STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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282STARTING AND OPERATING
The trailer and the vehicle’s stop lamps will
come on when braking normally with the vehicle
brake pedal. Only the trailer stop lamps will
come on when the manual brake control lever is
applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical connec -
tion status.
If no electrical connection is detected after the
ignition is turned on, pushing the GAIN adjust -
ment button or sliding the manual brake control
lever will display the GAIN setting for 10
seconds and the “Trailer Brake Status Indicator
Light” will not be displayed.
If a fault is detected in the trailer wiring or the
Integrated Trailer Brake Module (ITBM), the
“Trailer Brake Status Indicator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake
control power output to the trailer brakes in
0.5 increments. The GAIN setting can be
increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake
control for the specific towing condition and
should be changed as towing conditions change. Changes to towing conditions include
trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately
20–25 mph (30–40 km/h).

1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.

2. Hook up the trailer and make the electrical connections according to the trailer manu -
facturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options. 4. Push the UP or DOWN button on the
steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer
Brake Type appears on the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.

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STARTING AND OPERATING287
Vehicle front end wheel alignment was set to
specifications at the factory without consider -
ation for the weight of the plow. Front end toe-in
should be checked and reset if necessary at the
beginning and end of the snowplow season.
This will help prevent uneven tire wear.
The blade should be lowered whenever the
vehicle is parked.
Maintain and operate your vehicle and snow -
plow equipment following the recommenda -
tions provided by the specific snowplow
manufacturer.
Over The Road Operation With Snowplow
Attached
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when trans -
porting the plow, angle the blade completely
and position it as low as road or surface condi -
tions permit. Do not exceed 40 mph (64 km/h).
The operator should always maintain a safe
stopping distance and allow adequate passing
clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating
speed. The operator should be familiar with the
area and surface to be cleaned. Reduce speed
and use extreme caution when plowing unfa -
miliar areas or under poor visibility.
General Maintenance
Snowplows should be maintained in accor -
dance with the plow manufacturer's instruc -
tions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4LO when
plowing small or congested areas where
speeds are not likely to exceed 15 mph
(24 km/h). At higher speeds operate in 4HI.
Vehicles with automatic transmissions
should use 4LO range when plowing deep or
heavy snow for extended periods of time to
avoid transmission overheating.
Do not shift the transmission unless the
engine has returned to idle and wheels have
stopped. Make a practice of stepping on the
brake pedal while shifting the transmission.
5

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288STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional
details.
Towing ConditionWheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See Instructions
Automatic transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

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