AUX Ram 3500 Chassis Cab 2020 Owner's Manual
[x] Cancel search | Manufacturer: RAM, Model Year: 2020, Model line: 3500 Chassis Cab, Model: Ram 3500 Chassis Cab 2020Pages: 516, PDF Size: 29.24 MB
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4
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 118
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................118
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...................................................... 119
SAFETY
SAFETY FEATURES ............................................ 120
Anti-Lock Brake System (ABS) ................. 120
Electronic Brake Control (EBC) System ...121
AUXILIARY DRIVING SYSTEMS ........................ 129
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................129 Tire Pressure Monitoring System
(TPMS) .....................................................132
OCCUPANT RESTRAINT SYSTEMS .................. 141
Occupant Restraint Systems Features ....141
Important Safety Precautions ...................141Seat Belt Systems ..................................... 142Supplemental Restraint Systems (SRS) ...151Child Restraints ........................................160
Transporting Pets ....................................179
SAFETY TIPS .................................................... 180
Transporting Passengers ..........................180
Exhaust Gas ........................................... 180
Safety Checks You Should Make Inside
The Vehicle ................................................180 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................182
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE .........183
Automatic Transmission............................ 183
Tip Start Feature ....................................... 183Keyless Enter-N-Go — Ignition ................... 184
Normal Starting Using ENGINE START/
STOP Button ............................................ 184 Cold Weather Operation
(Below –22°F Or −30°C) ......................... 187 After Starting .............................................. 187
STARTING THE ENGINE — DIESEL ENGINE .... 187
Automatic Transmission............................ 187
Keyless Enter-N-Go — Ignition ................... 188
Extreme Cold Weather .............................. 190
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) ....... 191 Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F
(–18°C to 19°C) ....................................... 191 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 192 Starting Fluids ............................................ 193 NORMAL OPERATION — DIESEL ENGINE ....... 194
Cold Weather Precautions ........................ 194
Engine Idling ............................................. 197
Noise .......................................................... 198
Stopping The Engine ................................. 198Idle Shutdown ............................................ 199
Programmable Maximum Vehicle Speed ..... 199
Operating Precautions .............................. 200
Cooling System Tips .................................. 200
Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 201
ENGINE BLOCK HEATER — IF EQUIPPED ........ 201
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE ...................................................... 202
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE .................................................. 202
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ........................................... 203
PARKING BRAKE .............................................. 204
AUTOMATIC TRANSMISSION ........................... 205 Ignition Park Interlock ............................... 206Brake/Transmission Shift Interlock
System ....................................................... 206 Six–Speed Automatic Transmission —
If Equipped ................................................ 207 Eight-Speed Automatic Transmission —
If Equipped ................................................. 213
AUXILIARY SWITCHES — IF EQUIPPED ........... 218
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5
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 218 Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........219 Electronically Shifted Transfer Case
(Six Speed Transmisson) —
If Equipped ...............................................222 Manually Shifted Transfer Case —
If Equipped .................................................226
LIMITED-SLIP DIFFERENTIAL .......................... 228
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 228
POWER STEERING ............................................. 229
Hydraulic Power Steering ..........................229
SPEED CONTROL .............................................. 230
To Activate .................................................. 230To Set A Desired Speed .............................230To Vary The Speed Setting ........................ 230To Accelerate For Passing ........................ 231To Resume Speed......................................231
To Deactivate .............................................231
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................... 232
Adaptive Cruise Control (ACC)
Operation ....................................................233 Activating Adaptive Cruise
Control (ACC) .............................................. 234 To Activate/Deactivate .............................. 234
To Set A Desired ACC Speed ..................... 235To Cancel.................................................... 235To Turn Off.................................................. 235
To Resume ................................................. 236
To Vary The Speed Setting ........................ 236
Setting The Following Distance In ACC..... 237Overtake Aid............................................... 239ACC Operation At Stop............................... 239Adaptive Cruise Control (ACC) Menu ........ 239Display Warnings And Maintenance ........ 240Precautions While Driving With ACC......... 241
General Information .................................. 244Normal (Fixed Speed) Cruise
Control Mode ............................................. 244
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED .....................................................246
ParkSense Sensors ................................... 246
ParkSense Warning Display ...................... 247
ParkSense Display ..................................... 247
Enabling And Disabling ParkSense .......... 249Service The ParkSense Rear Park Assist
System ........................................................ 249 Cleaning The ParkSense System.............. 249
ParkSense System Usage Precautions .... 249 PARKSENSE FRONT AND REAR
PARK ASSIST ................................................... 250
ParkSense Sensors ................................... 251
ParkSense Warning Display...................... 251
ParkSense Display..................................... 251
Enabling And Disabling Front And/Or Rear
ParkSense .................................................. 254 Service The ParkSense Front/Rear Park
Assist System ............................................. 254 Cleaning The ParkSense System.............. 254
ParkSense System Usage Precautions .... 254
LANESENSE — IF EQUIPPED ........................... 256
LaneSense Operation................................ 256
Turning LaneSense On Or Off ................... 256
LaneSense Warning Message .................. 257Changing LaneSense Status..................... 258
PARKVIEW REAR BACK UP CAMERA ............ 258
AUX Camera — If Equipped ...................... 261
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ..................................................... 261
AUX Camera — If Equipped ...................... 267
ENGINE RUNAWAY ............................................ 267
REFUELING THE VEHICLE — GAS ENGINE ...... 268 Loose Fuel Filler Cap Message ................ 268
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16GETTING TO KNOW YOUR VEHICLE
6. To assemble the key fob case, line up the
top edge of the back cover with the top of
the fob, and press the edges into the inter -
locking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Alternative Back Cover Removal Method:
The back cover of the key fob can also be
removed by inserting the emergency key into
the left or right side open slots, and twisting to
pop off the cover.
Alternate Key Fob Back Cover Removal Method
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer
-
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop
-
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil -
lage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
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20GETTING TO KNOW YOUR VEHICLE
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle secu -
rity alarm system (if equipped). Then, prior to
the end of the 15 minute cycle, place the igni -
tion in the ON/RUN position.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil -
lage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
REMOTE START — IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
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GETTING TO KNOW YOUR VEHICLE23
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Programming key fobs may be performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer
-
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil -
lage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2
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28GETTING TO KNOW YOUR VEHICLE
Do NOT grab the door handle when pushing the
door handle lock button. This could unlock the
door(s).
Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle lock button,
you must wait two seconds before you can
lock or unlock the doors, using either Passive
Entry door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle, without the vehicle reacting and
unlocking.
The Passive Entry system depends on a key
fob that is not fully discharged of its coin
battery capacity.
The LED light on the key fob will not blink if
the key fob battery is low or fully depleted,
but a low key fob battery condition will still
support the Passive Entry system function -
ality. When the key fob battery is low, the
instrument cluster will display a message
indicating that the key fob battery is low.
Refer to “Keys” in this chapter for further
information.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop
-
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil -
lage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
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72GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouil -
lage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
INTERNAL EQUIPMENT
Storage
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel and
features both an upper and lower storage area.
NOTE:
Not all vehicles are equipped with a door over
the upper storage area.
Glove Compartment
If equipped with a covered upper glove compart -
ment, push the release button to open.
To open the lower glove compartment, pull the
release handle.
1 — Upper Glove Compartment Release Button (If
Equipped)
2 — Upper Glove Compartment
3 — Lower Glove Compartment
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78GETTING TO KNOW YOUR VEHICLE
Vehicles Equipped With 40/20/40 Seats
The cupholders are located on the backside of
the center portion of the front seat (20). Fold
down the center section of the front seat to gain
access to the cupholders.
Front Cupholders With Bench Seat
Rear Cupholders — If Equipped
Some vehicles are equipped with rear
cupholders located in the center armrest.
Rear Armrest Cupholder
Some vehicles may be equipped with a rear
cupholder that consists of two cup wells for rear
passenger convenience.
Rear Cup Wells
Electrical Power Outlets
The auxiliary 12 Volt (13 Amp) power outlet can
provide power for in-cab accessories designed
for use with the standard “cigar lighter” plug.
The 12 Volt power outlets and 5 Volt (2.5 Amp)
USB Port (Charge Only) have a cap attached to
the outlet indicating “12V DC,” together with
either a key symbol, battery symbol, or USB
symbol.
A key symbol indicates that the ignition must be
in the ON/RUN or ACC positions for the outlet to
provide power. The battery symbol indicates
that the outlet is connected to the battery, and
can provide power at all times.
CAUTION!
Do not exceed the maximum power of
160 Watts (13 Amps) at 12 Volts. If the
160 Watts (13 Amps) power rating is
exceeded, the fuse protecting the system
will need to be replaced.
Power outlets are designed for accessory
plugs only. Do not insert any other object in
the power outlets as this will damage the
outlet and blow the fuse. Improper use of
the power outlet can cause damage not
covered by your New Vehicle Limited
Warranty.
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GETTING TO KNOW YOUR VEHICLE79
An auxiliary power outlet can be found in the
tray on top of the center stack. This power outlet
works when the ignition is in the ON/RUN, ACC,
or OFF position.
Power Outlet — Top Of Center Stack
Power Outlet Fuse Locations:
F104 Fuse 20 A Yellow UCI Port/ USB Rear
Center Console
F90 Fuse 20 A Yellow Instrument Panel
Power Outlet Battery Fed (If Equipped)
F91 Fuse 20 A Yellow Instrument Panel
Power Outlet Ignition Fed (If Equipped)
F93 Fuse 20 A Yellow Cigar Lighter/ Instru -
ment Panel Power Outlet (If Equipped) When the vehicle is turned off, be sure to
unplug any equipment as to not drain the
battery of the vehicle. All accessories connected
to the outlet(s) should be removed or turned off
when the vehicle is not in use to protect the
battery against discharge.
WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while
driving the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.), will
discharge the battery even more quickly.
Only use these intermittently and with
greater caution.
After the use of high power draw accesso
-
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.
2
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100GETTING TO KNOW YOUR INSTRUMENT PANEL
Auto Lock DoorsAuto Lock Doors On; Off
Auto Unlock Doors Auto Unlock Doors On; Off
Sound Horn with Remote Start Horn w/ Rmt Start On; Off
Sound Horn with Remote Lock Horn w/ Rmt Lock Off; 1st Press; 2nd Press
Remote Unlock Sequence Remote Unlock Driver Door; All Doors
Key Fob Linked to Memory Key in Memory On; Off
Passive Entry Passive Entry On; Off
Remote Start Comfort System Rmt Start Comfort Off; Remote Start; All starts
Easy Exit Seat Easy Exit Seat On; Off
Key-off Power Delay Power Off Delay Off; 45 seconds; 5 minutes; 10 minutes
Commercial Settings Commercial
Aux Switches
Power Take-Off
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known, see an authorized dealer to have
the PIN reset.
Trailer Select Trailer Select Trailer 1; Trailer 2; Trailer 3; Trailer 4
Brake Type Brake Type Light Electric; Heavy Electric; Light EOH; Heavy EOH
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) SubMenus (Right Submenu Layer)
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