automatic transmission Ram 3500 Chassis Cab 2020 Owner's Manual

4

ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 118
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................118
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...................................................... 119
SAFETY
SAFETY FEATURES ............................................ 120
Anti-Lock Brake System (ABS) ................. 120
Electronic Brake Control (EBC) System ...121
AUXILIARY DRIVING SYSTEMS ........................ 129
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................129 Tire Pressure Monitoring System
(TPMS) .....................................................132
OCCUPANT RESTRAINT SYSTEMS .................. 141
Occupant Restraint Systems Features ....141
Important Safety Precautions ...................141Seat Belt Systems ..................................... 142Supplemental Restraint Systems (SRS) ...151Child Restraints ........................................160
Transporting Pets ....................................179
SAFETY TIPS .................................................... 180
Transporting Passengers ..........................180
Exhaust Gas ........................................... 180
Safety Checks You Should Make Inside
The Vehicle ................................................180 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................182
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE .........183
Automatic Transmission............................ 183
Tip Start Feature ....................................... 183Keyless Enter-N-Go — Ignition ................... 184
Normal Starting Using ENGINE START/
STOP Button ............................................ 184 Cold Weather Operation
(Below –22°F Or −30°C) ......................... 187 After Starting .............................................. 187
STARTING THE ENGINE — DIESEL ENGINE .... 187
Automatic Transmission............................ 187
Keyless Enter-N-Go — Ignition ................... 188
Extreme Cold Weather .............................. 190
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) ....... 191 Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F
(–18°C to 19°C) ....................................... 191 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 192 Starting Fluids ............................................ 193 NORMAL OPERATION — DIESEL ENGINE ....... 194
Cold Weather Precautions ........................ 194
Engine Idling ............................................. 197
Noise .......................................................... 198
Stopping The Engine ................................. 198Idle Shutdown ............................................ 199
Programmable Maximum Vehicle Speed ..... 199

Operating Precautions .............................. 200
Cooling System Tips .................................. 200
Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 201
ENGINE BLOCK HEATER — IF EQUIPPED ........ 201
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE ...................................................... 202
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE .................................................. 202
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ........................................... 203
PARKING BRAKE .............................................. 204
AUTOMATIC TRANSMISSION ........................... 205 Ignition Park Interlock ............................... 206Brake/Transmission Shift Interlock
System ....................................................... 206 Six–Speed Automatic Transmission —
If Equipped ................................................ 207 Eight-Speed Automatic Transmission —
If Equipped ................................................. 213
AUXILIARY SWITCHES — IF EQUIPPED ........... 218

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7
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 329Maintenance Plan......................................330
Heavy Duty Use Of The Vehicle ................. 333
SCHEDULED SERVICING — DIESEL ENGINE .. 334
Oil Change Indicator System —
Cummins Diesel .........................................335 Perform Service Indicator —
Cummins Diesel ........................................335 Maintenance Plan — Cummins
Diesel Engine ............................................336
ENGINE COMPARTMENT ................................ 343
6.4L Engine ...............................................3436.7L Engine ................................................344
Checking Oil Level — Gas Engine .............345
Checking Oil Level — Diesel Engine ..........345
Adding Washer Fluid ................................345Maintenance-Free Battery .......................346
Pressure Washing ......................................346
DEALER SERVICE .............................................. 347
Engine Oil .................................................. 347Engine Oil Filter ........................................349
Engine Air Cleaner Filter .........................349
Air Conditioner Maintenance ................. 351
Accessory Drive Belt Inspection................354Draining Fuel/Water Separator Filter .....354
Engine Mounted Fuel Filter
Replacement ..............................................356 Underbody Mounted Fuel Filter
Replacement ..............................................357 Priming If The Engine Has Run
Out Of Fuel ................................................ 358 Intervention Regeneration Strategy —
Message Process Flow ............................. 359 Diesel Exhaust Fluid .................................. 359Body Lubrication ...................................... 360
Windshield Wiper Blades ........................ 360
Exhaust System ........................................ 362
Cooling System ......................................... 363
Charge Air Cooler — Inter-Cooler .............. 366
Brake System ............................................ 367Automatic Transmission............................ 368
Rear Axle And 4x4 Front Driving Axle Fluid
Level ....................................................... 370 Transfer Case ............................................ 371Noise Control System Required
Maintenance & Warranty ......................... 371
HOISTING ............................................................374
TIRES....................................................................374
Tire Safety Information ........................... 374
Tires — General Information .................... 382
Tire Types ................................................... 386
Spare Tires — If Equipped ....................... 387
Wheel And Wheel Trim Care .................. 389Tire Chains and Traction Devices ............ 390
Tire Rotation Recommendations .............. 391 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 392
Treadwear .................................................. 392
Traction Grades ......................................... 392Temperature Grades ................................. 393
STORING THE VEHICLE .................................. 393
BODYWORK ........................................................ 393 Protection From Atmospheric Agents ..... 393
Body And Underbody Maintenance .......... 394Preserving The Bodywork.......................... 394
INTERIORS ......................................................... 395
Seats And Fabric Parts .............................. 395
Plastic And Coated Parts........................... 396
Leather Parts ............................................. 396
Glass Surfaces .......................................... 396
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 397Vehicle Identification Number ................. 397
BRAKE SYSTEM ................................................ 397
Hydraulic Brake Assist — If Equipped....... 397
WHEEL AND TIRE TORQUE
SPECIFICATIONS .............................................. 397
Torque Specifications .............................. 398

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GETTING TO KNOW YOUR VEHICLE25
(Continued)
(Continued)
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock.
DOORS
Manual Door Locks
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob

Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
WARNING! (Continued)
2

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48GETTING TO KNOW YOUR VEHICLE
The cargo lights will turn on for approximately
60 seconds when a key fob unlock button is
pushed, as part of the Illuminated Entry feature.
When these lights are activated using the
button on the headlight switch, the trailer
spotter lights will remain illuminated when the
vehicle transmission is in PARK, NEUTRAL, or
REVERSE. The trailer spotter lights will turn off
when the vehicle transmission is placed in
DRIVE.
Battery Saver
To protect the life of your vehicle’s battery, load
shedding is provided for both the interior and
exterior lights.
If the ignition is OFF, the interior lights will auto -
matically turn off when:
Any door is left ajar for 10 minutes.
The Dome Off button is pushed.
The cargo and spotter lights are manually
activated by the headlight switch.
NOTE:
Battery saver mode is canceled if the ignition is
ON. If the headlights remain on while the ignition is
placed in the OFF position, the exterior lights will
automatically turn off after eight minutes. If the
headlights are turned on and left on for eight
minutes while the ignition is OFF, the exterior
lights will automatically turn off.
INTERIOR LIGHTS
Courtesy Lights
The courtesy, dome, and cargo lights are turned
on when any door is opened or the Dome On
button is pushed on the overhead console. Also,
if your vehicle is equipped with Remote Keyless
Entry, and the unlock button is pushed on the
key fob, the courtesy, dome, and cargo lights
will turn on.
Courtesy/Reading Lights
The overhead console lights can also be oper
-
ated individually as reading lights by pushing
the corresponding buttons.
Front Courtesy/Reading Lights

NOTE:
On vehicles equipped with an LED overhead
console, if both the Dome On and Dome Off
buttons are pushed, the Illuminated Entry with
door ajar feature will be disabled, but the Dome
Lights inside the vehicle will turn on.
1 — Driver’s Reading Light On/Off Button
2 — Dome Off Button
3 — Dome On Button
4 — Passenger’s Reading Light On/Off Button

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GETTING TO KNOW YOUR VEHICLE51
Rain Sensing Wipers — If Equipped
This feature senses moisture on the windshield
and automatically activates the wipers for the
driver. The feature is especially useful for road
splash or overspray from the windshield
washers of the vehicle ahead. Rotate the end of
the multifunction lever to one of five settings to
activate this feature.
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
The sensitivity of the system can be adjusted
with the multifunction lever. Wiper delay posi -
tion 1 is the least sensitive, and wiper delay
position 5 is the most sensitive. Position 3
should be used for normal rain conditions. Posi -
tions 1 and 2 can be used if the driver desires
less wiper sensitivity. Positions 4 and 5 can be
used if the driver desires more sensitivity. Place
the wiper switch in the O (off) position when not
using the system. NOTE:The Rain Sensing feature will not operate
when the wiper switch is in the low or
high-speed position.
The Rain Sensing feature may not function
properly when ice, or dried salt water is
present on the windshield.
Use of Rain-X or products containing wax or
silicone may reduce Rain Sensing perfor
-
mance.
The Rain Sensing system has protection
features for the wiper blades and arms, and will
not operate under the following conditions:
Low Ambient Temperature — When the igni-
tion is first placed in the ON position, the Rain
Sensing system will not operate until the
wiper switch is moved, vehicle speed is
greater than 0 mph (0 km/h), or the outside
temperature is greater than 32°F (0°C).
Transmission In NEUTRAL Position — When
the ignition is ON, and the transmission is in
the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch
is moved, vehicle speed is greater than
5 mph (8 km/h), or the gear selector is
moved out of the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with Remote Starting system, Rain
Sensing wipers are not operational when the
vehicle is in the remote start mode. Once the
operator is in the vehicle and has placed the
ignition switch in the RUN position, Rain
Sensing wiper operation can resume, if it has
been selected, and no other inhibit condi -
tions (mentioned previously) exist.
CLIMATE CONTROLS
The Climate Control system allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped), on the sides of the touchscreen, or
on the instrument panel below the radio.
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL99
Settings — If Equipped
Personal Settings allows the driver to set and
recall features when the transmission is in
PARK.
Push and release the up and down button until
Settings displays in the instrument cluster
display. Follow the prompts to display and set any of the
following Vehicle Settings.
NOTE:
Your vehicle may be equipped with the following
settings.
If equipped with a base radio (Non-Touch
-
screen) Vehicle Settings will be included in
the instrument cluster display.
If equipped with a Touchscreen radio, the
Vehicle Settings will be included in the radio
head unit.
Setting Names Setting Names Abbreviated
(Left Submenu Layer) SubMenus (Right Submenu Layer)
Language Select
Language English, Spanish, French, Italian, German, Dutch, Arabic
Units Units U.S.; Metric
ParkSense ParkSense
Front Volume — Low; Medium; High
Rear Volume — Low; Medium; High
Tilt Mirror in Reverse Tilt Mirror in R On; Off
Rain Sensing Wipers Auto Wipers On; Off
Hill Start Assist Hill Start Assist On; Off
Headlights Off Delay Lights Off Delay 0 seconds; 30 seconds; 60 seconds; 90 seconds
Illuminated Approach Lights w/ Unlock 0 seconds; 30 seconds; 60 seconds; 90 seconds
Headlights On with Wipers Lights w/ Wipers On; Off
Automatic Highbeams Auto Highbeams On; Off
Daytime Running Lights Daytime Lights On; Off
Flash Lights with Lock Lights w/ Lock On; Off
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL115
Speed Control Fault Warning Light
This warning light will illuminate to
indicate the Speed Control System
is not functioning properly and
service is required. Contact an
authorized dealer.
Yellow Indicator Lights
Forward Collision Warning Off Indicator Light
— If Equipped
This indicator light illuminates to indi -
cate that Forward Collision Warning is
off.
Refer to “Auxiliary Driving Systems” in “Safety”
for further information.
TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected.
Refer to “Automatic Transmission” in “Starting
And Operating” for further information.
Trailer Merge Assist Indicator Light — If
Equipped
This indicator light will illuminate to
indicate when Trailer Merge Assist
has been activated.
Cargo Light — If Equipped
This indicator light will illuminate
when the cargo light is activated by
pushing the cargo light button on the
headlight switch.
Snowplow Mode Indicator Light — If Equipped
This indicator light will illuminate
when Snowplow Mode has been acti -
vated.
Refer to “Snowplow” in “Starting And Oper -
ating” for further information.
4WD Lock Indicator Light
This light alerts the driver that the
vehicle is in the four-wheel drive LOCK
mode. The front and rear driveshafts
are mechanically locked together, forcing the front and rear wheels to rotate at the
same speed.
Refer to “Four-Wheel Drive Operation” in
“Starting And Operating” for further information
on four-wheel drive operation and proper use.
4WD Low Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the four-wheel drive LOW
mode. The front and rear driveshafts
are mechanically locked together
forcing the front and rear wheels to rotate at the
same speed. Low range provides a greater gear
reduction ratio to provide increased torque at
the wheels.
Refer to “Four-Wheel Drive Operation — If
Equipped” in “Starting And Operating” for
further information on four-wheel drive opera -
tion and proper use.
4WD High Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the four-wheel drive HIGH
mode. The front and rear driveshafts
are mechanically locked together
forcing the front and rear wheels to rotate at the
same speed.
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138SAFETY
Should this occur, you should stop as soon as
possible and inflate the tires with a low pressure
condition (those in a different color in the instru -
ment cluster graphic) to the customer
programmed target tire pressure value as
shown at the top of the TTPMS instrument
cluster graphic. Once the tire(s) are inflated, the
system will automatically update the graphic
display in the instrument cluster, returning to
it’s original color. The vehicle may need to be
driven for up to 10 minutes above 15 mph
(24 km/h) in order for the TTPMS to receive the
updated information.
Service TTPMS Warning
If a system fault is detected, the instrument
cluster will display a “Trailer Tire Pressure
System Service Required” message for a
minimum of five seconds.
Once the system fault is corrected the "Trailer
Tire Pressure System Service Required"
message will no longer be displayed. The
vehicle may need to be driven for up to
10 minutes above 15 mph (24 km/h) in order
for the TTPMS to receive the trailer tire pressure
information. Trailer Tire Pressure System Not Configured
A “Trailer Tire Pressure System Not Configured”
message will be displayed in the Instrument
Cluster on the TTPM instrument cluster graphic
when a trailer number is selected that has not
had trailer tire pressure sensors paired. To
correct this condition, see “Trailer Tire Pressure
Sensor Pairing” in “Multimedia”.
Trailer Sensors Detected Do Not Match Active
Trailer
The “Trailer Sensors Detected Do Not Match
Active Trailer” message will be displayed in the
Instrument Cluster when the trailer sensors
being received by the TTPM module do not
match the trailer sensors paired to the current
trailer number selected. This message will be
displayed when the sensors being received
completely match the sensors paired to another
trailer number configured in the TTPM module.
To correct this condition, the correct trailer
number must be selected in the radio. Refer to
the “Uconnect Settings” in “Multimedia” for
further information.Tire Fill Alert — If Equipped
This feature notifies the user when the placard
tire pressure is attained while inflating or
deflating the tire.
The customer may choose to disable or enable
the Tire Fill Alert feature through use of the
customer settings in the radio.
NOTE:
Only one tire can be filled at a time when
using the Tire Fill Alert system.
The Tire Fill Alert feature cannot be entered if
an existing TPM system fault is set to “active”
or if the system is in deactivation mode (if
equipped).
The system will be activated when the TPM
receiver module detects a change in tire pres -
sure. The ignition must be in the RUN mode,
with the transmission in PARK (P).
NOTE:
It is not required to have the engine running to
enter Tire Fill Alert mode.

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158SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (If Equipped)
Cut off battery power to the electric motor (If
Equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to place the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.

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183
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belt.
The starter should not be operated for more
than 10-second intervals. Waiting a few
seconds between such intervals will protect the
starter from overheating.
Automatic Transmission
Start the engine with the transmission in PARK
position. Apply the brake before shifting into any
driving range.NOTE:
This vehicle is equipped with a transmission
shift interlocking system. The brake pedal
must be pressed to shift out of PARK.
If equipped with an 8-speed transmission,
starting the vehicle in NEUTRAL is not
possible unless the Manual Park Release has
been activated. For the Manual Park Release
operation refer to Manual Park Release in “In
Case Of Emergency”.
Tip Start Feature
Do not
press the accelerator. Cycle the ignition
switch briefly to the START position and release
it. The starter motor will continue to run and will
automatically disengage when the engine is
running.
WARNING!
When leaving the vehicle, always make
sure the keyless ignition node is in the
"OFF" mode, remove the key fob from the
vehicle and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING! (Continued)
5

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